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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Quest Mono Jacket Women's - TNF Black, XL

The North Face Quest Mono Jacket Women's - TNF Black, XL
The North Face Quest Mono Jacket Women's - TNF Black, XL
0 reviews • Write a review
R3,128
Discover the perfect blend of style, comfort, and performance with the The North Face Quest Mono Jacket for women. Engineered for outdoor enthusiasts, this jacket offers reliable protection against the elements while keeping you comfortable during hikes, treks, or everyday wear. The sleek TNF Black ... Read More
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Stock Out Of StockNo Stock Code 3098212 Brand THE NORTH FACE Model 722559 Warranty 2 Years

Shipping & Returns

Discover the perfect blend of style, comfort, and performance with the The North Face Quest Mono Jacket for women. Engineered for outdoor enthusiasts, this jacket offers reliable protection against the elements while keeping you comfortable during hikes, treks, or everyday wear. The sleek TNF Black color and standard fit make it a versatile addition to any wardrobe.

Advantages

The Quest Mono Jacket features DryVent™ 2L technology, ensuring waterproof, breathable, and windproof performance. Fully seam-sealed construction locks out moisture, while the adjustable hood and hem provide a customized fit. Made with 100% recycled polyester, it's an eco-friendly choice that doesn't compromise on durability.

Suitable for

  • Hiking and trekking in wet or windy conditions
  • Everyday wear during unpredictable weather
  • Outdoor activities where lightweight protection is needed

Key specifications

  • Material: DryVent™ 2L – 100% Recycled Polyester outer, mesh lining (body), taffeta lining (sleeves)
  • Waterproof, breathable, and windproof
  • Fixed, adjustable hood with drawcord
  • Full-length front zip with DWR finish
  • Two zippered hand pockets
  • Elasticated cuffs and adjustable hem with drawcord
  • Fully seam-sealed
  • Standard fit
  • Color: TNF Black
  • Size: XL
  • Sustainable: Made with recycled materials

Recommendations

For optimal performance, layer this jacket over a mid-layer for added warmth in colder conditions. Machine wash cold, tumble dry low. Avoid fabric softeners to maintain waterproofing.

Specifications
Brand
The North Face
Category
Outdoor Jacket
EAN
198266151359
Model
Quest Mono Jacket
MPN
722559
Product colour
Black
Product type
Outdoor Jacket
Weight
0.3 kg
Price history over the last 6 months
The North Face Quest Mono Jacket Women's - TNF Black, XL
Current
R3,128
Lowest
R2,224
Highest
R3,128
Change 24H
+R884   +39%
Week
+R867   +38%
Month
+R862   +38%

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