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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Quest Mono Ins Jacket - TNF Black

The North Face Quest Mono Ins Jacket - TNF Black
The North Face Quest Mono Ins Jacket - TNF Black
0 reviews • Write a review
R4,323
The North Face Quest Mono Ins Jacket is a versatile insulated jacket designed for men who demand performance and sustainability. Featuring a 100% recycled polyester DryVent™ 2L outer shell and Heatseeker™ Eco insulation, this jacket provides reliable warmth, waterproof protection, and breathability ... Read More
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Stock Out Of StockNo Stock Code 2870847 Brand THE NORTH FACE Model 722652 Warranty 2 Years

Shipping & Returns

The North Face Quest Mono Ins Jacket is a versatile insulated jacket designed for men who demand performance and sustainability. Featuring a 100% recycled polyester DryVent™ 2L outer shell and Heatseeker™ Eco insulation, this jacket provides reliable warmth, waterproof protection, and breathability for hiking, trekking, and everyday winter wear.

Advantages

Eco-friendly construction with recycled materials; DryVent™ 2L technology ensures waterproof and breathable performance; Heatseeker™ Eco insulation offers lightweight warmth with 100g in the body and 80g in sleeves/hood; adjustable fixed hood and drawcord hem for a customized fit; elasticated cuffs seal out cold; two zippered hand pockets keep essentials secure.

Suitable for

  • Hiking and trekking in cold, wet conditions
  • Everyday winter wear
  • Outdoor activities requiring mobility and weather protection

Key specifications

  • Product Type: Insulated Jacket
  • Gender: Men's
  • Color: TNF Black
  • Size: M (Medium)
  • Outer Shell Material: 100% Recycled Polyester DryVent™ 2L
  • Insulation Material: Heatseeker™ Eco (100% Recycled Polyester)
  • Insulation Type: Synthetic
  • Insulation Weight (Body): 100g Heatseeker™ Eco
  • Insulation Weight (Sleeves/Hood): 80g Heatseeker™ Eco
  • Waterproof: Yes
  • Breathable: Yes
  • Windproof: Yes
  • Hood: Fixed, adjustable
  • Pockets: 2 zippered hand pockets
  • Closure Type: Full-length front zip
  • Cuff Style: Elasticated
  • Hem Adjustment: Drawcord adjustment
  • Fit: Standard Fit
  • Recommended Use: Hiking, Trekking, Everyday Winter Wear
  • Sustainability Features: Recycled materials in shell and insulation

Recommendations

For optimal performance, layer under a waterproof shell in extreme conditions. Machine wash cold, tumble dry low. Do not use fabric softener.

Specifications
Brand
The North Face
Category
Insulated Jacket
EAN
198266169866
Model
Quest Mono Ins Jacket
MPN
722652
Product colour
Black
Product type
Insulated Jacket
Weight
0.3 kg
Price history over the last 6 months
The North Face Quest Mono Ins Jacket - TNF Black
Current
R4,323
Lowest
R2,976
Highest
R4,323
Change 24H
+R1,344   +45%
Week
+R1,314   +44%
Month
—   

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