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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Quest Insulated Jacket - TNF Black - Size L

The North Face Quest Insulated Jacket - TNF Black - Size L
The North Face Quest Insulated Jacket - TNF Black - Size L
0 reviews • Write a review
R4,092
The North Face Quest Insulated Jacket is a versatile, waterproof, and breathable insulated jacket designed for women. Featuring DryVent™ 2L technology and Heatseeker™ Eco insulation, it provides reliable warmth and protection in cold, wet conditions. Perfect for hiking, trekking, and everyday winter... Read More
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Stock Out Of StockNo Stock Code 2870349 Brand THE NORTH FACE Model 605398 Warranty 2 Years

Shipping & Returns

The North Face Quest Insulated Jacket is a versatile, waterproof, and breathable insulated jacket designed for women. Featuring DryVent™ 2L technology and Heatseeker™ Eco insulation, it provides reliable warmth and protection in cold, wet conditions. Perfect for hiking, trekking, and everyday winter wear.

Advantages

This jacket offers exceptional weather protection with fully taped seams and a fixed, adjustable hood. The synthetic insulation retains heat even when damp, and the recycled materials make it an eco-friendly choice. Lightweight and packable, it's easy to carry on any adventure.

Suitable for

  • Hiking and trekking in cold, wet weather
  • Everyday winter wear
  • Light winter sports

Key specifications

  • Product Type: Insulated Jacket
  • Gender: Women's
  • Size: L
  • Color: TNF Black
  • Outer Material: DryVent™ 2L (100% Polyester)
  • Insulation: Heatseeker™ Eco (100% Recycled Polyester)
  • Insulation Weight: 100g body, 80g sleeves/hood
  • Lining: 100% Recycled Polyester
  • Waterproof: Yes (DryVent™ Technology)
  • Breathable: Yes
  • Windproof: Yes
  • Seam Sealing: Fully Taped
  • Hood: Fixed, Adjustable with Peak
  • Pockets: 2 Zippered Hand Pockets
  • Cuffs: Elasticated
  • Hem: Adjustable Drawcord
  • Closure: Full-Length Front Zip
  • Fit: Standard
  • Sustainability: Made with Recycled Materials

Recommendations

For optimal performance, layer under the jacket in extreme cold. Machine wash cold, tumble dry low. Do not use fabric softener.

Specifications
Brand
The North Face
Category
Insulated Jacket
EAN
197642278802
Model
Quest Insulated Jacket
MPN
605398
Product colour
Black
Product type
Insulated Jacket
Weight
0.3 kg
Price history over the last 6 months
The North Face Quest Insulated Jacket - TNF Black - Size L
Current
R4,092
Lowest
R2,877
Highest
R4,092
Change 24H
+R1,132   +38%
Week
+R1,131   +38%
Month
+R1,045   +34%

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