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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Kalix Down Hoodie - Shady Blue

The North Face Kalix Down Hoodie - Shady Blue
The North Face Kalix Down Hoodie - Shady Blue
0 reviews • Write a review
R5,534
Stay warm and comfortable during your outdoor adventures with The North Face Kalix Down Hoodie in Shady Blue. This men's hoodie is designed for hiking, casual wear, and layering, offering exceptional insulation and weather protection.AdvantagesFeaturing 700-fill goose down insulation certified by th... Read More
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Stock Out Of StockNo Stock Code 2870172 Brand THE NORTH FACE Model 602359 Warranty 2 Years

Shipping & Returns

Stay warm and comfortable during your outdoor adventures with The North Face Kalix Down Hoodie in Shady Blue. This men's hoodie is designed for hiking, casual wear, and layering, offering exceptional insulation and weather protection.

Advantages

Featuring 700-fill goose down insulation certified by the Responsible Down Standard (RDS), this hoodie provides excellent warmth without excess weight. The recycled nylon shell with a durable water-repellent (DWR) finish and wind-resistant construction keeps you dry and shielded from the elements. Its packable design stows into the hand pocket for easy transport.

Suitable for

  • Hiking and outdoor activities in cold weather
  • Everyday casual wear
  • Layering under a shell jacket

Key specifications

  • Insulation: 700-fill goose down, RDS certified
  • Shell: Recycled nylon with DWR finish
  • Lining: Recycled nylon
  • Fit: Standard
  • Hood: Attached, adjustable
  • Pockets: Zippered hand pockets, internal chest pocket
  • Cuffs: Elasticated
  • Hem: Adjustable drawcord
  • Closure: Full-zip front
  • Packability: Stows in hand pocket
  • Gender: Men's
  • Color: Shady Blue
  • Weather resistance: Water-repellent, wind-resistant

Recommendations

For optimal performance, layer this hoodie with a moisture-wicking base layer and a waterproof shell in wet conditions. Machine wash cold and tumble dry low to maintain loft and DWR effectiveness.

Specifications
Brand
The North Face
Category
Jackets
EAN
197064898039
Model
Kalix Down Hoodie
MPN
602359
Product colour
Shady Blue
Product type
Down Hoodie
Weight
1 kg
Price history over the last 6 months
The North Face Kalix Down Hoodie - Shady Blue
Current
R5,534
Lowest
R3,718
Highest
R5,534
Change 24H
+R1,774   +47%
Week
+R1,734   +46%
Month
+R1,647   +42%

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