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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Jester Urban Backpack - TNF Black Camo/TNF Black

The North Face Jester Urban Backpack - TNF Black Camo/TNF Black
The North Face Jester Urban Backpack - TNF Black Camo/TNF Black
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R3,290
The North Face Jester is a versatile urban backpack designed for daily commuting, school, and travel. With a 27.5-liter capacity and a sleek TNF Black Camo finish, it offers ample storage and modern style. Made from 600D recycled polyester with a non-PFC DWR finish, this backpack combines durability... Read More
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Stock Out Of StockNo Stock Code 2870430 Brand THE NORTH FACE Model 640298 Warranty 2 Years

Shipping & Returns

The North Face Jester is a versatile urban backpack designed for daily commuting, school, and travel. With a 27.5-liter capacity and a sleek TNF Black Camo finish, it offers ample storage and modern style. Made from 600D recycled polyester with a non-PFC DWR finish, this backpack combines durability with sustainability.

Advantages

Eco-friendly construction using recycled materials reduces environmental impact. The FlexVent™ suspension system provides comfortable all-day wear, while 360-degree reflective details enhance visibility in low light. A padded laptop sleeve fits up to 15-inch devices, and the stand-up design allows easy access.

Suitable for

  • Urban commuting and daily travel
  • School and university use
  • Weekend trips and outdoor activities

Key specifications

  • Capacity: 27.5 Liters
  • Material: 600D Recycled Polyester
  • Water Repellency: Non-PFC DWR Finish
  • Suspension: FlexVent™
  • Laptop Sleeve: Fits up to 15-inch laptops
  • Compartments: 2 main (one large, one front with organization)
  • External Pockets: 2 water bottle pockets
  • Reflectivity: 360-degree reflective details
  • Sternum Strap: Yes
  • Stand-up Design: Yes
  • Closure: Zipper
  • Carry Handle: Padded top handle
  • Color: TNF Black Camo / TNF Black
  • Gender: Unisex

Recommendations

Ideal for students and professionals seeking a reliable, eco-conscious backpack with excellent organization and comfort. The Jester balances style and function for everyday use.

Specifications
Backpack type
Urban Backpack
Brand
The North Face
Carrying handle(s)
Padded top handle
Category
Backpacks
Closure type
Zipper
Colour name
TNF Black Camo / TNF Black
EAN
197643074687
Exterior pockets
2 water bottle pockets
Interior pockets
Front compartment with organization
Made with recycled materials
Yes
Material
600D Recycled Polyester
Maximum screen size
15"
Minimum screen size
15"
Model
Jester
MPN
640298
Notebook compartment
Yes, fits up to 15-inch
Product main colour
Black
Recommended gender
Unisex
Shoulder strap
Yes, padded
Sternum strap
Yes
Style
Casual
Tablet compartment
No
Total amount of recycled materials used for making
100% recycled polyester
Volume
27.5 L
Waterproof
No
Weight
5.8 kg
Zipper pocket(s)
Yes
Price history over the last 6 months
The North Face Jester Urban Backpack - TNF Black Camo/TNF Black
Current
R3,290
Lowest
R1,681
Highest
R3,290
Change 24H
+R1,554   +90%
Week
+R208   +7%
Month
+R1,523   +86%

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