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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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The North Face Hydrenalite Down Jacket - TNF Black, Size XL

The North Face Hydrenalite Down Jacket - TNF Black, Size XL
The North Face Hydrenalite Down Jacket - TNF Black, Size XL
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R5,454
+R13 Reward
The North Face Hydrenalite Down Jacket is a lightweight, packable down jacket designed for everyday wear and light outdoor activities. Featuring 600 fill recycled down insulation and a water-repellent finish, it provides warmth and protection without excess weight. The standard fit and elasticated c... Read More
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Stock 8 Code 2870175 Brand THE NORTH FACE Model 602289 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The North Face Hydrenalite Down Jacket is a lightweight, packable down jacket designed for everyday wear and light outdoor activities. Featuring 600 fill recycled down insulation and a water-repellent finish, it provides warmth and protection without excess weight. The standard fit and elasticated cuffs ensure comfort, while the jacket stows into its own pocket for easy portability.

Advantages

Eco-friendly construction with recycled materials; lightweight and compressible; water-repellent DWR finish; secure zip hand pockets; adjustable hem for a custom fit.

Suitable for

  • Everyday casual wear
  • Light hiking and outdoor activities
  • Travel and layering

Key specifications

  • Gender: Men's
  • Size: XL
  • Color: TNF Black
  • Insulation: 600 Fill Recycled Waterfowl Down
  • Shell: 100% Recycled Polyester with Non-PFC DWR Finish
  • Lining: 100% Recycled Polyester
  • Fit: Standard
  • Closure: Full-length VISLON® Center Front Zip
  • Pockets: Two Secure-Zip Hand Pockets
  • Cuffs: Elasticated
  • Hem: Drawcord Adjustment
  • Packability: Stows in Left Hand Pocket
  • Water Resistance: Water-repellent (DWR)
  • Wind Resistance: Yes
  • Sustainability: Recycled Materials
  • Collar: Stand-up Collar

Recommendations

Ideal for those seeking a sustainable, versatile down jacket that performs well in cool, damp conditions. The TNF Black color offers a sleek, understated look suitable for urban and outdoor settings.

Specifications
Brand
The North Face
Category
Jackets
EAN
197064902583
Model
Hydrenalite Down Jacket
MPN
602289
Product colour
Black
Product type
Down Jacket
Weight
1.72 kg
Price history over the last 6 months
The North Face Hydrenalite Down Jacket - TNF Black, Size XL
Current
R5,454
Lowest
R3,403
Highest
R5,454
Change 24H
+R1,763   +48%
Week
+R1,766   +48%
Month
+R1,887   +53%

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