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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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The North Face Diablo Down 2.0 Jacket - Estate Blue Black Heather, XXL

The North Face Diablo Down 2.0 Jacket - Estate Blue Black Heather, XXL
The North Face Diablo Down 2.0 Jacket - Estate Blue Black Heather, XXL
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R6,694
The North Face Diablo Down 2.0 Jacket is a premium men's down jacket designed for cold weather adventures. Featuring 700-fill goose down insulation and a windproof nylon ripstop shell, this jacket provides exceptional warmth and protection. The RDS-certified down ensures ethical sourcing, while the ... Read More
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Stock Out Of StockNo Stock Code 2870572 Brand THE NORTH FACE Model 669724 Warranty 2 Years

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The North Face Diablo Down 2.0 Jacket is a premium men's down jacket designed for cold weather adventures. Featuring 700-fill goose down insulation and a windproof nylon ripstop shell, this jacket provides exceptional warmth and protection. The RDS-certified down ensures ethical sourcing, while the non-PFC DWR finish sheds light moisture. With a regular fit, full-length VISLON® zip, and elasticated cuffs, it offers comfort and functionality for hiking, trekking, and everyday wear.

Advantages

Lightweight yet warm, the Diablo Down 2.0 combines high-quality down insulation with durable materials. The windproof fabric blocks chilly gusts, and the adjustable hem seals in heat. Multiple pockets keep essentials secure, and the high collar adds extra protection.

Suitable for

  • Hiking and trekking in cold conditions
  • Everyday cold weather wear
  • Layering under a shell for extreme cold

Key specifications

  • Insulation: 700 Fill Goose Down (80% Down, 20% Feathers)
  • Shell: 100% Nylon Ripstop with Non-PFC DWR Finish
  • Lining: 100% Nylon
  • Fit: Regular
  • Closure: Full-length VISLON® Centre Front Zip
  • Pockets: 2 Zipped Hand Pockets, 1 Internal Chest Pocket
  • Cuffs: Elasticated
  • Hem: Adjustable Drawcord
  • Collar: High Collar
  • Hood: No Hood
  • Wind Resistance: Windproof Fabric
  • Certification: Responsible Down Standard (RDS) Certified
  • Colour: Estate Blue / Black Heather
  • Size: XXL

Recommendations

For optimal warmth, layer this jacket over a mid-layer fleece. Ideal for outdoor enthusiasts seeking a reliable, eco-conscious down jacket.

Specifications
Brand
The North Face
Category
Men's Down Jacket
EAN
197804219063
Model
Diablo Down 2.0
MPN
669724
Product colour
Estate Blue
Product type
Down Jacket
Weight
0.3 kg
Price history over the last 6 months
The North Face Diablo Down 2.0 Jacket - Estate Blue Black Heather, XXL
Current
R6,694
Lowest
R4,739
Highest
R6,694
Change 24H
+R1,918   +40%
Week
+R1,879   +39%
Month
+R1,943   +41%

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