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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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The North Face Diablo Down 2.0 Hoodie Jacket

The North Face Diablo Down 2.0 Hoodie Jacket
The North Face Diablo Down 2.0 Hoodie Jacket
0 reviews • Write a review
R5,027
Stay warm and mobile with the The North Face Diablo Down 2.0 Hoodie Jacket, a premium insulated jacket designed for men who demand performance and sustainability. Featuring 700-fill goose down insulation and a lightweight recycled nylon ripstop shell, this jacket delivers exceptional warmth without ... Read More
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Stock Out Of StockNo Stock Code 2870335 Brand THE NORTH FACE Model 602994 Warranty 2 Years

Shipping & Returns

Stay warm and mobile with the The North Face Diablo Down 2.0 Hoodie Jacket, a premium insulated jacket designed for men who demand performance and sustainability. Featuring 700-fill goose down insulation and a lightweight recycled nylon ripstop shell, this jacket delivers exceptional warmth without bulk. The non-PFC DWR finish sheds light moisture, while the windproof fabric blocks chilly gusts. Ideal for hiking, everyday wear, and cold weather adventures.

Advantages

Superior warmth-to-weight ratio thanks to high-quality goose down; eco-friendly construction with 100% recycled materials; packable design for easy storage; durable water repellency without harmful chemicals.

Suitable for

  • Hiking and outdoor activities
  • Everyday urban wear
  • Cold weather layering

Key specifications

  • Insulation: 700-Fill Goose Down
  • Shell: 100% Recycled Nylon Ripstop
  • Lining: 100% Recycled Nylon
  • Water Resistance: Non-PFC DWR Finish
  • Wind Resistance: Windproof Fabric
  • Fit: Standard
  • Hood: Attached, Pre-tensioned Elastic Opening
  • Pockets: 2 Zippered Hand Pockets
  • Closure: Full-Zip Front (VISLON®)
  • Cuffs: Elasticated
  • Hem: Adjustable Drawcord
  • Packability: Highly Compressible
  • Sustainability: Recycled Materials, Non-PFC DWR
  • Intended Use: Hiking, Everyday Wear, Cold Weather
  • Collar: High Collar

Recommendations

For optimal performance, layer this jacket over a base layer in extreme cold. Machine wash cold, tumble dry low. Store uncompressed to maintain loft.

Specifications
Brand
The North Face
Category
Jackets
EAN
197642222645
Model
Diablo Down 2.0 Hoodie Jacket
MPN
602994
Product type
Insulated Jacket
Weight
1 kg
Price history over the last 6 months
The North Face Diablo Down 2.0 Hoodie Jacket
Current
R5,027
Lowest
R3,360
Highest
R5,027
Change 24H
+R1,641   +48%
Week
+R1,613   +47%
Month
+R1,658   +49%

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