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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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The North Face Diablo 2.0 Down Puffer Jacket - Men's XL

The North Face Diablo 2.0 Down Puffer Jacket - Men's XL
The North Face Diablo 2.0 Down Puffer Jacket - Men's XL
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R5,125
+R11 Reward
The North Face Diablo 2.0 Down Puffer Jacket is a premium men's insulated jacket designed for cold-weather adventures. Featuring 700-fill goose down certified by the Responsible Down Standard (RDS), this jacket provides exceptional warmth without bulk. The durable nylon ripstop shell with DWR finish... Read More
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Stock 6 Code 2870191 Brand THE NORTH FACE Model 602988 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The North Face Diablo 2.0 Down Puffer Jacket is a premium men's insulated jacket designed for cold-weather adventures. Featuring 700-fill goose down certified by the Responsible Down Standard (RDS), this jacket provides exceptional warmth without bulk. The durable nylon ripstop shell with DWR finish repels light moisture, while the regular fit and full-zip front offer easy layering. Ideal for hiking, trekking, and everyday use in autumn and winter.

Advantages

Lightweight yet warm, the Diablo 2.0 packs into its own hand pocket for easy portability. Elasticated cuffs and an adjustable drawcord hem seal in heat, and the stand-up collar adds extra protection. Two zippered hand pockets and an internal chest pocket keep essentials secure.

Suitable for

  • Hiking and trekking in cold weather
  • Everyday urban wear during autumn and winter
  • Outdoor activities requiring packable insulation

Key specifications

  • Product Type: Down Puffer Jacket
  • Gender: Men's
  • Size: XL
  • Insulation: 700-fill goose down (RDS certified)
  • Shell: 100% Nylon Ripstop with DWR finish
  • Lining: 100% Nylon
  • Fit: Regular
  • Closure: Full-zip front
  • Pockets: 2 zippered hand, 1 internal chest
  • Cuffs: Elasticated
  • Hem: Adjustable drawcord
  • Collar: Stand-up
  • Packability: Stowable into hand pocket
  • Weight: approx. 0.7 kg

Recommendations

For optimal warmth and packability, pair with a moisture-wicking base layer. Machine wash cold, tumble dry low with tennis balls to restore loft.

Specifications
Brand
The North Face
Category
Jackets
EAN
197064936182
Model
Diablo 2.0
MPN
602988
Product type
Down Puffer Jacket
Weight
2.39 kg
Price history over the last 6 months
The North Face Diablo 2.0 Down Puffer Jacket - Men's XL
Current
R5,125
Lowest
R3,183
Highest
R5,125
Change 24H
+R1,865   +57%
Week
+R1,892   +59%
Month
+R1,874   +58%

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