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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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The North Face Borealis Convertible Urban Backpack 21L

The North Face Borealis Convertible Urban Backpack 21L
The North Face Borealis Convertible Urban Backpack 21L
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R1,941
+R5 Reward
The North Face Borealis Convertible is a versatile urban backpack designed for daily commutes, travel, and campus life. With a 21-liter capacity, it offers ample space for your essentials while maintaining a sleek, modern profile. The bag features a unique convertible design that allows it to be car... Read More
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Stock 5 Code 2870251 Brand THE NORTH FACE Model 606967 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The North Face Borealis Convertible is a versatile urban backpack designed for daily commutes, travel, and campus life. With a 21-liter capacity, it offers ample space for your essentials while maintaining a sleek, modern profile. The bag features a unique convertible design that allows it to be carried as a backpack, tote, or crossbody bag, adapting to your needs throughout the day.

Advantages

This backpack stands out for its flexibility and comfort. The FlexVent™ suspension system provides excellent support, while the padded, breathable air-mesh back panel keeps you cool. The convertible straps can be adjusted for different carrying styles, and the durable recycled materials ensure long-lasting use. The DWR finish adds water resistance, protecting your gear from light rain.

Suitable for

  • Daily urban commuting
  • Travel and weekend trips
  • School or university
  • Outdoor adventures

Key specifications

  • Capacity: 21 Liters
  • Material: 300D Recycled Polyester with DWR finish, 600D Recycled Nylon
  • Laptop Compartment: Fits up to 15-inch laptops
  • Tablet Compartment: Dedicated sleeve
  • Carry Options: Backpack, Tote, Crossbody
  • Suspension System: FlexVent™
  • Back Panel: Padded, breathable air-mesh
  • Shoulder Straps: Padded, adjustable
  • External Pockets: Two water bottle pockets, front bungee system
  • Internal Organization: Padded laptop/tablet sleeves, zippered pocket, pen slots
  • Closure Type: Zipper
  • Grab Handles: Top and side
  • Weight: 0.8 kg (800g)
  • Dimensions: 45 x 29 x 14.5 cm
  • Sustainability: Made with recycled materials
  • Water Resistance: DWR finish

Recommendations

The North Face Borealis Convertible is an excellent choice for anyone seeking a stylish, functional, and eco-friendly backpack. Its convertible design and comfortable suspension system make it ideal for all-day use. Whether you're heading to the office, class, or a weekend getaway, this backpack adapts to your lifestyle.

Specifications
Adjustable shoulder strap
Yes
Backpack style straps
Yes
Brand
The North Face
Carrying handle(s)
Yes
Category
Backpacks
Closure type
Zipper
Depth
14.5 cm
EAN
197065423469
Height
45 cm
Interior pocket
Yes
Interior pocket closure type
Zipper
Interior pocket type
Zippered pocket, pen slots
Made with recycled materials
Yes
Material
300D Recycled Polyester, 600D Recycled Nylon
Maximum screen size
15"
Minimum screen size
15"
Model
Borealis Convertible
MPN
606967
Notebook compartment
Yes
Organizer
Yes
Recycled materials used for making
Recycled Polyester, Recycled Nylon
Shoulder strap
Yes
Tablet compartment
Yes
Volume
21 L
Weight
0.5 kg
Width
29 cm
Price history over the last 6 months
The North Face Borealis Convertible Urban Backpack 21L
Current
R1,941
Lowest
R1,532
Highest
R1,941
Change 24H
+R387   +25%
Week
+R400   +26%
Month
+R391   +25%

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