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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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THE NORTH FACE Backpack TNF Basin 18 - TNF Black / TNF Black

THE NORTH FACE Backpack TNF Basin 18 - TNF Black / TNF Black
THE NORTH FACE Backpack TNF Basin 18 - TNF Black / TNF Black
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R2,252
+R6 Reward
The North Face TNF Basin 18 Backpack is a versatile and sustainable daypack designed for hiking, everyday use, and travel. With an 18-liter capacity, it offers ample space for your essentials while maintaining a compact profile. Crafted from 210D recycled nylon ripstop with a non-PFC durable water-r... Read More
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Stock 13 Code 2870318 Brand THE NORTH FACE Model 607124 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The North Face TNF Basin 18 Backpack is a versatile and sustainable daypack designed for hiking, everyday use, and travel. With an 18-liter capacity, it offers ample space for your essentials while maintaining a compact profile. Crafted from 210D recycled nylon ripstop with a non-PFC durable water-repellent finish, this backpack is built to withstand the elements and reduce environmental impact.

Advantages

Eco-friendly construction using recycled materials and a non-PFC DWR finish. The breathable back panel and padded shoulder straps ensure comfort during extended wear. A removable webbing hip belt provides additional stability when needed. The sternum strap features a whistle buckle for added safety.

Suitable for

  • Day hikes and outdoor adventures
  • Everyday commuting and school
  • Travel and weekend trips

Key specifications

  • Capacity: 18 Liters
  • Material: 210D Recycled Nylon Ripstop
  • Water Repellency: Non-PFC DWR Finish
  • Main Compartment: Top-loading with zipper
  • Hydration System Compatible: Yes (internal sleeve and port)
  • External Pockets: Front stash pocket, 2 side stretch-mesh pockets
  • Internal Pockets: Secure-zip pocket
  • Back Panel: Breathable
  • Shoulder Straps: Padded and breathable
  • Sternum Strap: Yes, with whistle buckle
  • Hip Belt: Removable webbing hip belt
  • Frame Type: Frameless
  • Gender: Unisex
  • Color: TNF Black / TNF Black

Recommendations

This backpack is ideal for those seeking a lightweight, sustainable, and functional daypack. Its hydration compatibility and multiple pockets make it perfect for active use. The frameless design keeps it packable and easy to store.

Specifications
Backpack type
Daypack
Brand
THE NORTH FACE
Category
Backpack
Closure type
Zipper
Colour name
TNF Black
EAN
197642130247
Exterior pockets
Front stash pocket, 2 side stretch-mesh pockets
Interior pockets
Secure-zip pocket
Made with recycled materials
Yes
Material
210D Recycled Nylon Ripstop
Model
TNF Basin 18
MPN
607124
Product main colour
Black
Recommended gender
Unisex
Sternum strap
Yes
Volume
18 L
Weight
0.5 kg
Zipper pocket(s)
Yes
Price history over the last 6 months
THE NORTH FACE Backpack TNF Basin 18 - TNF Black / TNF Black
Current
R2,252
Lowest
R1,738
Highest
R2,252
Change 24H
+R449   +25%
Week
+R464   +26%
Month
+R414   +23%

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