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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite

TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
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R16,448
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TERRA US1220849, Intel® Core™ i5, 33.8 cm (13.3"), 1920 x 1080 pixels, 16 GB, 512 GB, Windows 11 Pro TERRA US1220849. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-1334U. Display diagonal: 33.8 cm (13.3"), HD type: Full HD, Display resolution: ... Read More
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Stock 23 Code 2399539 Brand TERRA Model US1220849 Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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TERRA US1220849, Intel® Core™ i5, 33.8 cm (13.3"), 1920 x 1080 pixels, 16 GB, 512 GB, Windows 11 Pro

TERRA US1220849. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i5, Processor model: i5-1334U. Display diagonal: 33.8 cm (13.3"), HD type: Full HD, Display resolution: 1920 x 1080 pixels, Touchscreen. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 512 GB, Storage media: SSD. On-board graphics card model: Intel Iris Xe Graphics. Operating system installed: Windows 11 Pro. Product colour: Anthracite

Key Highlights
  • Work Laptop Clamshell Anthracite
  • Intel® Core™ i5 i5-1334U Processor cores: 10
  • Touchscreen 33.8 cm (13.3") Full HD 1920 x 1080 pixels IPS LED backlight 16:9
  • 16 GB DDR4-SDRAM
  • 512 GB SSD
  • Intel Iris Xe Graphics
  • Wi-Fi 6 (802.11ax) Bluetooth 5.2
  • Lithium-Ion (Li-Ion) 8 h
  • Windows 11 Pro
Specifications
AC adapter included
Yes
Battery life (max)
8 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.2
Cables included
AC
Card reader integrated
Yes
Compatible memory cards
MicroSD (TransFlash)
Depth
209 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
33.8 cm (13.3")
Display diagonal (metric)
33.8 cm
Display resolution
1920 x 1080 pixels
Efficient cores
8
Efficient-core Max Turbo Frequency
3.4 GHz
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
1 MP
HD type
Full HD
Headphone outputs
1
Height
17 mm
Housing material
Aluminium
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard backlit
Yes
LED backlight
Yes
Locale
German
M.2 SSD size
2280 (22 x 80 mm)
Market positioning
Work
Maximum internal memory
16 GB
Maximum turbo power
55 W
Mobile network connection
No
Native aspect ratio
16:9
Number of HDDs installed
0
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Iris Xe Graphics
On-board graphics card model
Intel Iris Xe Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Panel type
IPS
Performance cores
2
Performance-core Max Turbo Frequency
4.6 GHz
Processor base power
15 W
Processor boost frequency
4.6 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i5
Processor generation
13th gen Intel® Core™ i5
Processor manufacturer
Intel
Processor model
i5-1334U
Processor threads
12
Product colour
Anthracite
Product type
Laptop
Slot type
1 x M.2 2280 SSD, PCIe Gen4x4 Interface ¦ 1 x M.2 2280 SSD, SATA/PCIe Gen3x4 Interface
SSD capacity
512 GB
SSD form factor
M.2
SSD interface
PCI Express 4.0
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6 (802.11ax)
Total SSDs capacity
512 GB
Total storage capacity
512 GB
Touchscreen
Yes
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.36 kg
Wi-Fi standards
Wi-Fi 6 (802.11ax)
Width
308 mm

Leaflet

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Price history over the last 6 months
TERRA US1220849 laptop Intel® Core™ i5 i5-1334U 33.8 cm (13.3 inch) Touchscreen Full HD 16 GB DDR4-SDRAM 512 GB SSD Wi-Fi 6 (802.11ax) Windows 11 Pro Anthracite
Current
R16,448
Lowest
R16,182
Highest
R16,705
Change 24H
+R78   +0%
Week
+R159   +1%
Month
+R38   +0%

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