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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver

TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
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R16,469
TERRA US1220819, AMD Ryzen™ 5, 2.3 GHz, 39.6 cm (15.6"), 1920 x 1080 pixels, 16 GB, 500 GB TERRA US1220819. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 5, Processor model: 7430U, Processor frequency: 2.3 GHz. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Displa... Read More
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Stock Out Of Stock Code 2399530 Brand TERRA Model US1220819 Warranty 2 Years

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TERRA US1220819, AMD Ryzen™ 5, 2.3 GHz, 39.6 cm (15.6"), 1920 x 1080 pixels, 16 GB, 500 GB

TERRA US1220819. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ 5, Processor model: 7430U, Processor frequency: 2.3 GHz. Display diagonal: 39.6 cm (15.6"), HD type: Full HD, Display resolution: 1920 x 1080 pixels. Internal memory: 16 GB, Internal memory type: DDR4-SDRAM. Total storage capacity: 500 GB, Storage media: SSD. On-board graphics card model: AMD Radeon Graphics. Operating system installed: Windows 11 Home. Product colour: Silver

Key Highlights
  • Home Laptop Clamshell Silver
  • AMD Ryzen™ 5 7430U 2.3 GHz Processor cores: 6
  • 39.6 cm (15.6") Full HD 1920 x 1080 pixels LED backlight 16:9
  • 16 GB DDR4-SDRAM
  • 500 GB SSD
  • AMD Radeon Graphics On-board graphics card cores: 7
  • Wi-Fi 6E (802.11ax) Ethernet LAN Bluetooth 5.3
  • Lithium-Ion (Li-Ion) 6 h
  • Windows 11 Home
Specifications
AMD FreeSync
Yes
Anti-glare screen
Yes
Battery life (max)
6 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.3
Card reader integrated
Yes
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
Depth
239 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
39.6 cm (15.6")
Display diagonal (metric)
39.6 cm
Display resolution
1920 x 1080 pixels
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
1 MP
Graphics card Open GL support
Yes
HD type
Full HD
HDMI ports quantity
1
HDMI version
1.4b
Height
19.9 mm
Housing material
Plastic
Internal memory
16 GB
Internal memory type
DDR4-SDRAM
Keyboard backlit
Yes
Keyboard backlit colour
White
Keyboard language
US English
LED backlight
Yes
M.2 SSD size
2280 (22 x 80 mm)
Market positioning
Home
Maximum internal memory
32 GB
Memory form factor
On-board + SO-DIMM
Memory slots
2x SO-DIMM
Mobile network connection
Yes
Native aspect ratio
16:9
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card 4K support
Yes
On-board graphics card cores
7
On-board graphics card memory
2 GB
On-board graphics card model
AMD Radeon Graphics
Operating system installed
Windows 11 Home
Optical drive type
No
Pointing device
Touchpad
Processor base power
15 W
Processor boost frequency
4.3 GHz
Processor cache
16 MB
Processor cores
6
Processor family
AMD Ryzen™ 5
Processor frequency
2.3 GHz
Processor generation
AMD Ryzen 7000 Series
Processor manufacturer
AMD
Processor model
7430U
Processor threads
12
Product colour
Silver
Product type
Laptop
Slot type
1 x M.2 2280 SSD, SATA/PCIe Gen3x4 Interface ¦ 1 x SATA Interface ( 7mm HDD/SSD )
SSD capacity
500 GB
SSD form factor
M.2
SSD interface
PCI Express 3.0, SATA
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total SSDs capacity
500 GB
Total storage capacity
500 GB
Touchscreen
No
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
Weight
1.6 kg
Wi-Fi standards
802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6E (802.11ax)
Width
360 mm
WLAN controller model
Intel Wi-Fi 6E AX210
WWAN
Upgradable

Leaflet

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Price history over the last 6 months
TERRA US1220819 laptop AMD Ryzen™ 5 7430U 39.6 cm (15.6 inch) Full HD 16 GB DDR4-SDRAM 500 GB SSD Wi-Fi 6E (802.11ax) Windows 11 Home US English Silver
Current
R16,469
Lowest
R16,182
Highest
R17,158
Change 24H
+R98   +1%
Week
+R180   +1%
Month
+R59   +0%

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