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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver

TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
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R47,704
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TERRA MOBILE GAMER ELITE 3A. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ AI 7, Processor model: 350. Display diagonal: 40.6 cm (16"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacit... Read More
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Stock 5 Code 2527523 Brand TERRA Model US1220876 Warranty 2 Years

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Estimated delivery Monday, October 12
You will be kept updated through our detailed tracking system
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TERRA MOBILE GAMER ELITE 3A. Product type: Laptop, Form factor: Clamshell. Processor family: AMD Ryzen™ AI 7, Processor model: 350. Display diagonal: 40.6 cm (16"), HD type: WQXGA, Display resolution: 2560 x 1600 pixels. Internal memory: 32 GB, Internal memory type: DDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: AMD Radeon 860M, Discrete graphics card model: NVIDIA GeForce RTX 5060. Operating system installed: Windows 11 Pro. Product colour: Silver

Key Highlights
  • Gaming Laptop Clamshell Silver
  • AMD Ryzen™ AI 7 350 Processor cores: 8
  • 40.6 cm (16") WQXGA 2560 x 1600 pixels LED backlight 16:10
  • 32 GB DDR5-SDRAM
  • 1 TB SSD
  • NVIDIA GeForce RTX 5060 8 GB AMD Radeon 860M
  • Wi-Fi 6E (802.11ax) Ethernet LAN 1000 Mbit/s Bluetooth 5.3
  • Lithium-Ion (Li-Ion) 80 Wh 8 h
  • Windows 11 Pro
Specifications
AC adapter included
Yes
Anti-glare screen
Yes
Battery capacity
80 Wh
Battery life (max)
8 h
Battery technology
Lithium-Ion (Li-Ion)
Bluetooth
Yes
Bluetooth version
5.3
Cable lock slot
Yes
Cable lock slot type
Kensington
Cables included
AC
Combo headphone/mic port
Yes
Compatible memory cards
MicroSD (TransFlash)
CUDA
Yes
CUDA cores
2560
Depth
259 mm
Discrete GPU manufacturer
NVIDIA
Discrete graphics card
Yes
Discrete graphics card memory
8 GB
Discrete graphics card model
NVIDIA GeForce RTX 5060
Discrete graphics memory type
GDDR7
Display diagonal
40.6 cm (16")
Display diagonal (metric)
40.64 cm
Display resolution
2560 x 1600 pixels
Efficient cores
4
Efficient-core base frequency
2 GHz
Efficient-core Max Turbo Frequency
3.5 GHz
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
1000 Mbit/s
Form factor
Clamshell
Front camera
Yes
Front camera resolution (numeric)
2 MP
HD type
WQXGA
HDMI ports quantity
1
Height
19.9 mm
Housing material
Aluminium
Internal memory
32 GB
Internal memory type
DDR5-SDRAM
Keyboard backlit
Yes
L2 cache
8 MB
L3 cache
16 MB
LED backlight
Yes
Locale
German
M.2 SSD size
2280 (22 x 80 mm)
Market positioning
Gaming
Maximum graphics card memory
8 GB
Maximum internal memory
64 GB
Mobile network connection
No
Native aspect ratio
16:10
Neural processor unit (NPU)
AMD Ryzen AI
NPU performance up to
50 TOPs
Number of SSDs installed
1
Numeric keypad
Yes
NVMe
Yes
On-board GPU manufacturer
AMD
On-board graphics card
Yes
On-board graphics card family
AMD Radeon
On-board graphics card model
AMD Radeon 860M
Operating system installed
Windows 11 Pro
Optical drive type
No
Performance cores
4
Performance-core base frequency
2 GHz
Performance-core Max Turbo Frequency
5 GHz
Processor base power
28 W
Processor boost frequency
5 GHz
Processor cache
16 MB
Processor cores
8
Processor family
AMD Ryzen™ AI 7
Processor manufacturer
AMD
Processor model
350
Processor threads
16
Product colour
Silver
Product type
Laptop
Slot type
1 x M.2 2280 SSD, PCIe Gen4x4 Interface, 1 x M.2 2280 SSD, PCIe Gen4x2 Interface
SSD capacity
1 TB
SSD form factor
M.2
SSD interface
PCI Express
Storage media
SSD
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Total processor performance up to
66 TOPs
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
1
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
1
USB Type-C charging port
Yes
USB4 Gen 3x2 ports quantity
2
Weight
2.1 kg
Wi-Fi standards
Wi-Fi 6E (802.11ax)
Width
358 mm
Windows Hello
Yes

Leaflet

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Price history over the last 6 months
TERRA MOBILE GAMER ELITE 3A AMD Ryzen™ AI 7 350 Laptop 40.6 cm (16 inch) WQXGA 32 GB DDR5-SDRAM 1 TB SSD NVIDIA GeForce RTX 5060 Wi-Fi 6E (802.11ax) Windows 11 Pro Silver
Current
R47,704
Lowest
R43,662
Highest
R47,832
Change 24H
-R104   0%
Week
+R2,916   +7%
Month
+R2,916   +7%

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