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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey

Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
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R19,729
+R79 Reward
Apple iPad Air 13 M4 Wi‑Fi 256GB in space gray is a thin and lightweight tablet designed for everyday productivity, creative work and media consumption. Equipped with the Apple M4 chip and a large display size designation of 13 inches, this Wi‑Fi model provides fast app performance, smooth multitask... Read More
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Stock 3 Code 1576261 Brand Apple Model MH5U4TY/A Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, September 30
You will be kept updated through our detailed tracking system
Payment options
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Apple iPad Air 13 M4 Wi‑Fi 256GB in space gray is a thin and lightweight tablet designed for everyday productivity, creative work and media consumption. Equipped with the Apple M4 chip and a large display size designation of 13 inches, this Wi‑Fi model provides fast app performance, smooth multitasking and generous internal storage for documents, photos and media. Its compact design and wireless connectivity make it suitable for use at home, in the office or while traveling.

Advantages

The Apple M4 processor delivers high-performance CPU and GPU capabilities while maintaining energy efficiency to extend battery runtime. The 256GB internal storage offers substantial space for apps, large files and multimedia without immediate need for external storage. A large display format supports comfortable viewing, editing and multitasking. The Wi‑Fi-only configuration reduces weight and simplifies connectivity for users who rely primarily on wireless networks.

Suitable for

  • Creative applications such as drawing, photo and video editing
  • Streaming video and multimedia consumption
  • Office work: email, documents, spreadsheets and presentations
  • Everyday multitasking and web browsing
  • Portable use while commuting or traveling

Key specifications

  • Processor: Apple M4 chip for improved performance and graphics
  • Display size: 13-inch class display for expanded workspace
  • Storage: 256GB internal flash storage
  • Connectivity: Wi‑Fi wireless networking
  • Color: space gray finish

How to use

Set up the iPad Air by following the on-screen setup assistant to sign in with your Apple ID, connect to a Wi‑Fi network and restore or transfer data if needed. Install and update apps from the App Store for productivity, creative or entertainment use. Use multitasking gestures and split-view features to run multiple apps side by side. Adjust display brightness, True Tone and accessibility settings for comfortable viewing. Regularly back up important data to iCloud or another secure storage service.

Recommendations

For optimal performance, keep the operating system and apps updated, manage storage by offloading unused apps or using cloud storage, and use a protective case to reduce risk of damage during transport. When working on color-critical projects, calibrate ambient lighting and use the display settings to ensure accurate color rendering.

Key Highlights
  • Creative applications such as drawing, photo and video editing
  • Streaming video and multimedia consumption
  • Office work: email, documents, spreadsheets and presentations
  • Everyday multitasking and web browsing
  • Portable use while commuting or traveling
  • Processor: Apple M4 chip for improved performance and graphics
  • Display size: 13-inch class display for expanded workspace
  • Storage: 256GB internal flash storage
  • Connectivity: Wi‑Fi wireless networking
  • Color: space gray finish
Specifications
4G standard
Not supported
AC adapter included
No
Accelerometer
Yes
Accessibility features
Live Captions, Zoom, VoiceOver, Magnifier, Spoken Content, Voice Control, Switch Control, AssistiveTouch, Siri and Dictation, Type to Siri, Real-time text (RTT), Audio Descriptions, Closed Captions, Subtitles
AirPlay
Yes
Ambient light sensor
Yes
Anti-reflective coating
Yes
Apple Intelligence
Yes
Assisted GPS (A-GPS)
No
Audio formats supported
AAC, MP3, FLAC
Auto focus
Yes
Barometer
Yes
Battery capacity
36.59 Wh
Battery endurance in cycles
1000
Battery endurance per cycle
4320 min
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
6.0
Brand specific technologies
Wide color (P3), True Tone
Browsing time (Wi-Fi)
10 h
Burst mode
Yes
Cables included
USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Camera image formats supported
JPEG, HEIF
Camera video formats supported
H.264, HEVC
Card reader integrated
No
Center Stage
Yes
Cinematic video stabilization
Yes
Colour name
Space Gray
Combo headphone/mic port
No
Continuous video playback time
10 h
Depth
214.9 mm
Device type
Mobile tablet
Digital zoom
5 x
Display brightness
600 cd/m²
Display diagonal
13 "
Display resolution
2732 x 2048
Display technology
LED
Display technology marketing name
Liquid Retina
Doesn't contain
PVC
Dolby technologies
Dolby Digital, Dolby Digital Plus, Dolby Atmos
Efficient cores
5
Electronic compass
Yes
Energy efficiency class
G
Energy efficiency scale
A to G
Fingerprint reader
Yes
Fingerprint resistant
Yes
Form factor
Slate
Front camera
Yes
Front camera aperture number
2
Front camera resolution (numeric)
12 MP
Geotagging
Yes
GPS (satellite)
No
Graphics card cores
9
Graphics card family
Apple
Gyroscope
Yes
Height
6.1 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Smart HDR 4, Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Housing material
Aluminium
Huawei Mobile Services (HMS)
No
iBeacon
Yes
Image stabilizer
Yes
Internal memory
12 GB
Internal storage capacity
256 GB
International Protection (IP) code
IP42
Laminated display
Yes
LED backlight
Yes
Lens correction
Yes
Lens cover material
Sapphire crystal
Mac compatibility
Yes
Mac operating systems supported
Y
Maximum video resolution
3840 x 2160
Memory bandwidth supported by processor (max)
120 GB/s
Micro-USB 2.0 ports quantity
0
Micro-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
MIMO
Yes
Mini-USB 2.0 ports quantity
0
Mini-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Native aspect ratio
4:3
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Apple Neural Engine (ANE)
Neural processor unit (NPU) cores
16
Number of built-in speakers
2
Number of external displays supported
1
Number of microphones
2
Oleophobic coating
Yes
Operating altitude
0 - 3000
Operating relative humidity (H-H)
5 - 95
Operating system installed
iPadOS 26
Operating temperature (T-T)
0 - 35
Package depth
295 mm
Package height
32 mm
Package weight
980 g
Package width
227 mm
Panel type
IPS
Panorama
Yes
Performance cores
3
Pixel density
264 ppi
Platform
iPadOS
Playback zoom
Yes
Portrait mode
Yes
Position location
Yes
Pre-installed software
Apple Store; App Store; Books; Calculator; Calendar; Camera; Clips; Clock; Contacts; FaceTime; Files; Find My; Freeform; Games; GarageBand; Health; Home; iMovie; Invites; iTunes Store; Journal; Keynote; Magnifier; Mail; Maps; Measure; Messages; Music; News; Notes; Numbers; Pages; Passwords; Phone; Photo Booth; Photos; Podcasts; Preview; Reminders; Safari; Settings; Shortcuts; Stocks; Support; Swift Playgrounds; Tips; Translate; TV; Voice Memos; Weather
Processor cores
8
Processor family
Apple M
Processor generation
Apple M 4th Gen
Processor manufacturer
Apple
Processor model
M4
Product colour
Grey
Ray tracing acceleration
Yes
Rear camera aperture number
1.8
Rear camera lens elements
5-element lens
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Refurbished
No
Repairability class
C
Repeated free fall reliability class
E
Rounded display corners
Yes
Screen flash
Yes
Screen sharing
Yes
Slow motion mode
Yes
Slow motion rate
1080p at 120/240 fps
Spatial audio
Yes
Storage temperature (T-T)
-20 - 45
Sustainability certificates
ENERGY STAR
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Touch technology
Multi-touch
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
60 W
USB Type-C required charging power (min)
15 W
USB4 Gen 3x2 ports quantity
0
Video call
Yes
Video capturing speed
240 fps
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
ProRes, HEVC, H.264, AV1
Video mirroring
Yes
Video recording
Yes
Video recording modes
1080p, 2160p, 720p
Video stabilizer
Yes
Virtual assistant
Apple Siri
Voice call
Yes
Weight
0.616 kg
Wi-Fi positioning
Yes
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
280.6 mm
Windows operating systems supported
Y
Wireless charging
Yes
Wireless networking chip
Apple N1

Energy label

Open Energy label
Energy label

Document

Open Document
Price history over the last 6 months
Tablet Apple iPad Air 13 inch Wi‑Fi 256GB, M4, 12GB RAM, 2732×2048 LED, Space Grey
Current
R19,729
Lowest
R17,367
Highest
R22,160
Change 24H
+R72   +0%
Week
-R243   -1%
Month
-R395   -2%

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