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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple

Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
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R31,226
+R126 Reward
The Apple iPad Air 13-inch (33 cm) with the M4 chip is a lightweight tablet with a 13.0-inch 2732 x 2048 LED display, 1 TB of internal storage and 12 GB of RAM. Running iPadOS 26, it integrates Apple Intelligence and supports a wide range of productivity, creative and multimedia apps. The device has... Read More
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Stock 3 Code 1576336 Brand Apple Model MHDK4TY/A Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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The Apple iPad Air 13-inch (33 cm) with the M4 chip is a lightweight tablet with a 13.0-inch 2732 x 2048 LED display, 1 TB of internal storage and 12 GB of RAM. Running iPadOS 26, it integrates Apple Intelligence and supports a wide range of productivity, creative and multimedia apps. The device has 12 MP front and rear cameras, Wi‑Fi 7 (802.11be) connectivity and an IP42 rating for basic protection against dust and water splashes. Weighing 616 g and finished in purple, this iPad Air targets users who need a large-screen, high-capacity tablet for content creation, editing and cloud-enabled workflows.

Advantages

The M4 processor delivers improved CPU and GPU performance with hardware-accelerated ray tracing support, enabling smoother multitasking and faster rendering in demanding apps. A 1 TB internal drive combined with 12 GB of RAM provides ample space and memory for large media libraries, complex projects and multiple active apps. The high-resolution 2732×2048 display offers detailed visuals for editing images, watching video or working with documents. Wi‑Fi 7 ensures higher wireless throughput and lower latency where compatible networks are available. Compact weight and iPadOS 26 compatibility provide a balance of mobility and access to a wide app ecosystem.

Suitable for

  • Photo and video editing on the go
  • Graphic design and illustration with Apple Pencil and compatible accessories
  • Office productivity, spreadsheets and document review
  • Streaming high-resolution video and multimedia consumption
  • Cloud-based workflows, backups and large file storage

Key specifications

  • Display: 13.0-inch LED, 2732 x 2048 pixels
  • Processor family: Apple M (M4)
  • Internal storage: 1000 GB
  • Memory (RAM): 12 GB
  • Cameras: 12 MP rear and 12 MP front
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth 6.0
  • Operating system: iPadOS 26
  • Protection rating: IP42
  • Battery type and capacity: Lithium Polymer, 36.59 Wh
  • Weight: 0.616 kg
  • Color: Purple

How to use

Set up the iPad Air by following the on-screen iPadOS 26 setup assistant, sign in with your Apple ID and configure Wi‑Fi 7 network settings for best wireless performance. Install necessary creative or productivity apps from the App Store, enable iCloud or other cloud services for file synchronization, and pair accessories such as Magic Keyboard or Apple Pencil to extend input options. Use the Camera app for photos and video, and native or third‑party editing apps for post‑production. Regularly check battery status and adjust display brightness, background app refresh and network settings to optimize runtime.

Recommendations

For demanding creative or multi-app workflows, keep the iPadOS and apps updated, use Wi‑Fi 7 where available for faster file transfers, and store large media libraries on the internal 1 TB drive or on a secure cloud service. Use a compatible case or keyboard accessory to protect the device and enhance productivity; avoid exposing the device to direct heavy rain or immersion despite the IP42 rating.

Key Highlights
  • Photo and video editing on the go
  • Graphic design and illustration with Apple Pencil and compatible accessories
  • Office productivity, spreadsheets and document review
  • Streaming high-resolution video and multimedia consumption
  • Cloud-based workflows, backups and large file storage
  • Display: 13.0-inch LED, 2732 x 2048 pixels
  • Processor family: Apple M (M4)
  • Internal storage: 1000 GB
  • Memory (RAM): 12 GB
  • Cameras: 12 MP rear and 12 MP front
  • Wireless: Wi‑Fi 7 (802.11be), Bluetooth 6.0
  • Operating system: iPadOS 26
  • Protection rating: IP42
  • Battery type and capacity: Lithium Polymer, 36.59 Wh
  • Weight: 0.616 kg
  • Color: Purple
Specifications
4G standard
Not supported
AC adapter included
No
Accelerometer
Yes
Accessibility features
Live Captions, Zoom, VoiceOver, Magnifier, Spoken Content, Voice Control, Switch Control, AssistiveTouch, Siri and Dictation, Type to Siri, Real-time text (RTT), Audio Descriptions, Closed Captions, Subtitles
AirPlay
Yes
Ambient light sensor
Yes
Anti-reflective coating
Yes
Apple Intelligence
Yes
Assisted GPS (A-GPS)
No
Audio formats supported
AAC, MP3, FLAC
Auto focus
Yes
Barometer
Yes
Battery capacity
36.59 Wh
Battery endurance in cycles
1000
Battery endurance per cycle
4320 min
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
6.0
Brand specific technologies
Wide color (P3), True Tone
Browsing time (Wi-Fi)
10 h
Burst mode
Yes
Cables included
USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Camera image formats supported
JPEG, HEIF
Camera video formats supported
H.264, HEVC
Card reader integrated
No
Center Stage
Yes
Cinematic video stabilization
Yes
Combo headphone/mic port
No
Continuous video playback time
10 h
Depth
214.9 mm
Device type
Mobile tablet
Digital zoom
5 x
Display brightness
600 cd/m²
Display diagonal
13 "
Display resolution
2732 x 2048
Display technology
LED
Display technology marketing name
Liquid Retina
Doesn't contain
PVC
Dolby technologies
Dolby Digital, Dolby Digital Plus, Dolby Atmos
Efficient cores
5
Electronic compass
Yes
Energy efficiency class
G
Energy efficiency scale
A to G
Fingerprint reader
Yes
Fingerprint resistant
Yes
Form factor
Slate
Front camera
Yes
Front camera aperture number
2
Front camera resolution (numeric)
12 MP
Geotagging
Yes
GPS (satellite)
No
Graphics card cores
9
Graphics card family
Apple
Gyroscope
Yes
Height
6.1 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Smart HDR 4, Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Housing material
Aluminium
Huawei Mobile Services (HMS)
No
iBeacon
Yes
Image stabilizer
Yes
Internal memory
12 GB
Internal storage capacity
1000 GB
International Protection (IP) code
IP42
Laminated display
Yes
LED backlight
Yes
Lens correction
Yes
Lens cover material
Sapphire crystal
Mac compatibility
Yes
Mac operating systems supported
Y
Maximum video resolution
3840 x 2160
Memory bandwidth supported by processor (max)
120 GB/s
Micro-USB 2.0 ports quantity
0
Micro-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
MIMO
Yes
Mini-USB 2.0 ports quantity
0
Mini-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Native aspect ratio
4:3
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Apple Neural Engine (ANE)
Neural processor unit (NPU) cores
16
Number of built-in speakers
2
Number of external displays supported
1
Number of microphones
2
Oleophobic coating
Yes
Operating altitude
0 - 3000
Operating relative humidity (H-H)
5 - 95
Operating system installed
iPadOS 26
Operating temperature (T-T)
0 - 35
Package depth
295 mm
Package height
32 mm
Package weight
980 g
Package width
227 mm
Panel type
IPS
Panorama
Yes
Performance cores
3
Pixel density
264 ppi
Platform
iPadOS
Playback zoom
Yes
Portrait mode
Yes
Position location
Yes
Pre-installed software
Apple Store; App Store; Books; Calculator; Calendar; Camera; Clips; Clock; Contacts; FaceTime; Files; Find My; Freeform; Games; GarageBand; Health; Home; iMovie; Invites; iTunes Store; Journal; Keynote; Magnifier; Mail; Maps; Measure; Messages; Music; News; Notes; Numbers; Pages; Passwords; Phone; Photo Booth; Photos; Podcasts; Preview; Reminders; Safari; Settings; Shortcuts; Stocks; Support; Swift Playgrounds; Tips; Translate; TV; Voice Memos; Weather
Processor cores
8
Processor family
Apple M
Processor generation
Apple M 4th Gen
Processor manufacturer
Apple
Processor model
M4
Product colour
Purple
Ray tracing acceleration
Yes
Rear camera aperture number
1.8
Rear camera lens elements
5-element lens
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Refurbished
No
Repairability class
C
Repeated free fall reliability class
E
Rounded display corners
Yes
Screen flash
Yes
Screen sharing
Yes
Slow motion mode
Yes
Slow motion rate
1080p at 120/240 fps
Spatial audio
Yes
Storage temperature (T-T)
-20 - 45
Sustainability certificates
ENERGY STAR
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Touch technology
Multi-touch
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
60 W
USB Type-C required charging power (min)
15 W
USB4 Gen 3x2 ports quantity
0
Video call
Yes
Video capturing speed
240 fps
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
ProRes, HEVC, H.264, AV1
Video mirroring
Yes
Video recording
Yes
Video recording modes
1080p, 2160p, 720p
Video stabilizer
Yes
Virtual assistant
Apple Siri
Voice call
Yes
Weight
0.616 kg
Wi-Fi positioning
Yes
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
280.6 mm
Windows operating systems supported
Y
Wireless charging
Yes
Wireless networking chip
Apple N1

Energy label

Open Energy label
Energy label

Document

Open Document
Price history over the last 6 months
Tablet Apple iPad Air 13-inch (33 cm) M4, 1 TB, 12 GB RAM, Wi‑Fi 7, Purple
Current
R31,226
Lowest
R25,853
Highest
R34,423
Change 24H
+R136   +0%
Week
+R425   +1%
Month
-R3,034   -9%

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