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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS

Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
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R18,897
The Apple iPad Air 13-inch with M3 processor combines a 13.0-inch LED display (2732 x 2048) with 8 GB of RAM and 256 GB internal storage. It runs iPadOS 18, supports Wi‑Fi 6E, and includes 12 MP front and rear cameras. Weighing 616 g and finished in grey, the tablet is designed for portable everyday... Read More
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Stock Out Of StockNo Stock Code 31674 Brand Apple Model MCNN4HC/A Warranty 2 Years

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The Apple iPad Air 13-inch with M3 processor combines a 13.0-inch LED display (2732 x 2048) with 8 GB of RAM and 256 GB internal storage. It runs iPadOS 18, supports Wi‑Fi 6E, and includes 12 MP front and rear cameras. Weighing 616 g and finished in grey, the tablet is designed for portable everyday use.

Advantages

The M3 chip and 8 GB RAM deliver responsive performance for multitasking and creative apps. The high-resolution 13-inch screen offers increased workspace and clear image detail for media, design and reading. Dual 12 MP cameras enable good-quality photos and video calls. Wi‑Fi 6E ensures faster wireless connectivity where supported, and the 256 GB storage provides room for applications and media files.

Suitable for

  • Content consumption (streaming, reading)
  • Productivity and multitasking (office apps, email, note-taking)
  • Creative work (photo editing, drawing, design apps)
  • Video calls and online meetings
  • Portable everyday use and travel

Key specifications

  • Display: 13.0" LED, 2732 x 2048
  • Processor: Apple M (M3)
  • Memory: 8 GB RAM
  • Storage: 256 GB internal
  • Cameras: 12 MP rear, 12 MP front
  • Operating system: iPadOS 18
  • Wireless: Wi‑Fi 6E
  • Weight: 0.616 kg
  • Protection: IP42
  • Color: Grey

How to use

Set up the iPad Air by following the on-screen setup assistant to sign in with your Apple ID and configure iCloud, Wi‑Fi and system preferences. Install apps from the App Store for work, creativity or entertainment. Use the 13-inch display for split-view multitasking and attach compatible accessories (keyboard, pencil) if needed. Keep the device charged with the supplied charger and update to the latest iPadOS version for security and feature improvements.

Recommendations

For best performance, keep iPadOS updated, avoid running excessive background processes, and use Wi‑Fi 6E networks where available to benefit from faster connectivity. Protect the screen with a cover and follow Apple’s guidelines for battery charging cycles.

Key Highlights
  • Content consumption (streaming, reading)
  • Productivity and multitasking (office apps, email, note-taking)
  • Creative work (photo editing, drawing, design apps)
  • Video calls and online meetings
  • Portable everyday use and travel
  • Display: 13.0" LED, 2732 x 2048
  • Processor: Apple M (M3)
  • Memory: 8 GB RAM
  • Storage: 256 GB internal
  • Cameras: 12 MP rear, 12 MP front
  • Operating system: iPadOS 18
  • Wireless: Wi‑Fi 6E
  • Weight: 0.616 kg
  • Protection: IP42
  • Color: Grey
Specifications
AC adapter included
No
Accelerometer
Yes
Accessibility features
AssistiveTouch, Audio Descriptions, Closed Captions, Live Captions, Magnifier, Real-time text (RTT), Siri and Dictation, Spoken Content, Subtitles, Switch Control, Type to Siri, Voice Control, VoiceOver, Zoom
AirPlay
Yes
Ambient light sensor
Yes
Anti-reflective coating
Yes
Apple Intelligence
Yes
Archive formats supported
ZIP
Audio formats supported
AAC, ALAC, FLAC, MP3
Auto focus
Yes
Barometer
Yes
Battery capacity
36.59 Wh
Battery endurance in cycles
1000
Battery endurance per cycle
4320 min
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
5.3
Brand specific technologies
True Tone, Wide color (P3)
Browsing time (Wi-Fi)
10 h
Bundled software
App Store, Books, Calculator, Calendar, Camera, Clock, Contacts, FaceTime, Files, Find My, Freeform, Health, Home, iTunes Store, Magnifier, Mail, Maps, Measure, Messages, Music, News, Notes, Passwords, Photo Booth, Photos, Podcasts, Reminders, Safari, Settings, Shortcuts, Stocks, Tips, Translate, TV, Voice Memos, Weather
Burst mode
Yes
Cables included
USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Camera image formats supported
HEIF, JPEG
Camera video formats supported
H.264, HEVC
Card reader integrated
No
Center Stage
Yes
Cinematic video stabilization
Yes
Combo headphone/mic port
No
Continuous video playback time
10 h
Coprocessor
Yes
Coprocessor cores
16
Coprocessor model
Neural Engine
Depth
6.1 mm
Device type
Mobile tablet
Digital zoom
5 x
Display brightness
600 cd/m²
Display diagonal
13 "
Display resolution
2732 x 2048
Display technology
LED
Display technology marketing name
Liquid Retina
Docking connector type
Apple Smart Connector, Magnetic
Document formats supported
DOC, DOCX, HTM, HTML, ICS, KEY, PDF, PPT, PPTX, RTF, TXT, USDZ, VCF, XLS, XLSX
Doesn't contain
Arsenic, Mercury (element), PVC/BFR
Dolby technologies
Dolby Atmos, Dolby Digital, Dolby Digital Plus
Efficient cores
4
Electronic compass
Yes
Energy efficiency class
G
Energy efficiency scale
A to G
Fingerprint reader
Yes
Fingerprint resistant
Yes
Form factor
Slate
Front camera
Yes
Front camera aperture number
2
Front camera resolution (numeric)
12 MP
Geotagging
Yes
GPS (satellite)
No
Graphics card cores
9
Graphics card family
Apple
Gyroscope
Yes
Height
280.6 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG), Smart HDR 4
Housing material
Aluminium
iBeacon
Yes
Image formats supported
GIF, JPG, TIFF
Image stabilizer
Yes
Internal memory
8 GB
Internal storage capacity
256 GB
International Protection (IP) code
IP42
Laminated display
Yes
LED backlight
Yes
Lens correction
Yes
Lens cover material
Sapphire crystal
Mac compatibility
Yes
Mac operating systems supported
Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura, Mac OS X 14.0 Sonoma
Maximum video resolution
3840 x 2160
Micro-USB 2.0 ports quantity
0
Micro-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
MIMO
Yes
Mini-USB 2.0 ports quantity
0
Mini-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Model
13-inch iPad Air
Native aspect ratio
4:3
Near Field Communication (NFC)
No
Number of built-in speakers
2
Number of microphones
2
Oleophobic coating
Yes
Operating altitude
0 - 3000
Operating relative humidity (H-H)
5 - 95
Operating system installed
iPadOS 18
Operating temperature (T-T)
0 - 35
Panel type
IPS
Panorama
Yes
Performance cores
4
Pixel density
264 ppi
Platform
iPadOS
Playback zoom
Yes
Portrait mode
Yes
Position location
Yes
Processor cores
8
Processor family
Apple M
Processor generation
Apple M 3rd Gen
Processor manufacturer
Apple
Processor model
M3
Product colour
Grey
Ray tracing acceleration
Yes
Rear camera aperture number
1.8
Rear camera lens elements
5-element lens
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Repairability class
C
Repeated free fall reliability class
E
Resolution at capture speed
1280x720@30fps, 1920x1080@120fps, 1920x1080@240fps, 1920x1080@25fps, 1920x1080@30fps, 1920x1080@60fps, 3840x2160@24fps, 3840x2160@25fps, 3840x2160@30fps, 3840x2160@60fps
Rounded display corners
Yes
Screen flash
Yes
Screen sharing
Yes
Slow motion mode
Yes
Spatial audio
Yes
Storage media
Flash
Storage temperature (T-T)
-20 - 45
Sustainability certificates
ENERGY STAR
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 6E (802.11ax)
Touch technology
Multi-touch
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
45 W
USB Type-C required charging power (min)
15 W
USB4 Gen 3x2 ports quantity
0
Video call
Yes
Video capturing speed
240 fps
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
AV1, H.264, HEVC, ProRes
Video mirroring
Yes
Video recording
Yes
Video recording modes
720p, 1080p, 2160p
Virtual assistant
Apple Siri
Voice call
Yes
Weight
0.616 kg
Wi-Fi positioning
Yes
Width
214.9 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 IoT Enterprise, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 Enterprise, Windows 11 Enterprise x64, Windows 11 Home, Windows 11 Pro, Windows 11 x64

Energy label

Open Energy label
Energy label
Price history over the last 6 months
Tablet Apple iPad Air 13-inch 13 M3 8GB 256GB iPadOS
Current
R18,897
Lowest
R18,514
Highest
R22,291
Change 24H
+R6   +0%
Week
-R2,904   -13%
Month
-R2,741   -13%

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