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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight

Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
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R24,632
+R99 Reward
The Apple iPad Air 13 M4 Wi‑Fi 512GB (polarstern) is a high-performance tablet with a 13‑inch display and the Apple M4 chip, designed for demanding productivity, media consumption and creative workflows. With 512 GB of local storage and a Wi‑Fi only configuration, this model provides ample space for... Read More
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Stock 2 Code 1576329 Brand Apple Model MH614TY/A Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
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The Apple iPad Air 13 M4 Wi‑Fi 512GB (polarstern) is a high-performance tablet with a 13‑inch display and the Apple M4 chip, designed for demanding productivity, media consumption and creative workflows. With 512 GB of local storage and a Wi‑Fi only configuration, this model provides ample space for apps, documents, photos and video while relying on wireless networks for internet connectivity. The 13‑inch screen offers an extended workspace for multitasking, editing and viewing content in greater detail.

Advantages

The combination of the Apple M4 chip and 13‑inch display delivers smooth app performance, efficient multitasking and responsive interaction when running professional and creative applications. Large internal storage reduces the need for external drives and enables offline access to large files. Lightweight design and tablet form factor make the device easy to carry between home, office and studio environments while Wi‑Fi connectivity keeps the device online where wireless networks are available.

Suitable for

  • Graphic design and digital illustration using touch and stylus-supported apps
  • Photo and video editing on the go
  • Office productivity: documents, spreadsheets and presentations
  • Streaming high-resolution video and multimedia consumption
  • App development testing and performance benchmarking

Key specifications

  • Display: 13‑inch high-resolution touchscreen suitable for detailed content and multitasking
  • Processor: Apple M4 chip for high computational performance and energy efficiency
  • Storage: 512 GB internal flash storage for apps, media and large files
  • Connectivity: Wi‑Fi for wireless internet access (Wi‑Fi only model)
  • Form factor: slim, lightweight tablet design optimized for portability

How to use

Power on the iPad Air and connect to a Wi‑Fi network to download apps, sync data and access cloud services. Install creative, productivity or media apps from the App Store according to your workflow. Use the touchscreen and compatible stylus for drawing, annotation and precise input; enable split‑view or stage manager features to run multiple apps side by side for multitasking. Manage local storage by organizing files in the Files app and offloading unnecessary content to cloud storage when required.

Recommendations

For best results, use a high‑quality Wi‑Fi network when transferring large files or streaming high-resolution content. Keep the device updated with the latest system software to benefit from performance improvements and security updates. Consider a protective case and a compatible stylus or keyboard to expand functionality for creative work and productivity tasks.

Key Highlights
  • Graphic design and digital illustration using touch and stylus-supported apps
  • Photo and video editing on the go
  • Office productivity: documents, spreadsheets and presentations
  • Streaming high-resolution video and multimedia consumption
  • App development testing and performance benchmarking
  • Display: 13‑inch high-resolution touchscreen suitable for detailed content and multitasking
  • Processor: Apple M4 chip for high computational performance and energy efficiency
  • Storage: 512 GB internal flash storage for apps, media and large files
  • Connectivity: Wi‑Fi for wireless internet access (Wi‑Fi only model)
  • Form factor: slim, lightweight tablet design optimized for portability
Specifications
4G standard
Not supported
AC adapter included
No
Accelerometer
Yes
Accessibility features
Live Captions, Zoom, VoiceOver, Magnifier, Spoken Content, Voice Control, Switch Control, AssistiveTouch, Siri and Dictation, Type to Siri, Real-time text (RTT), Audio Descriptions, Closed Captions, Subtitles
AirPlay
Yes
Ambient light sensor
Yes
Anti-reflective coating
Yes
Apple Intelligence
Yes
Assisted GPS (A-GPS)
No
Audio formats supported
AAC, MP3, FLAC
Auto focus
Yes
Barometer
Yes
Battery capacity
36.59 Wh
Battery endurance in cycles
1000
Battery endurance per cycle
4320 min
Battery technology
Lithium Polymer (LiPo)
Bluetooth
Yes
Bluetooth version
6.0
Brand specific technologies
Wide color (P3), True Tone
Browsing time (Wi-Fi)
10 h
Burst mode
Yes
Cables included
USB Type-C
Camera High Dynamic Range (HDR) mode
Yes
Camera image formats supported
JPEG, HEIF
Camera video formats supported
H.264, HEVC
Card reader integrated
No
Center Stage
Yes
Cinematic video stabilization
Yes
Colour name
Starlight
Combo headphone/mic port
No
Continuous video playback time
10 h
Depth
214.9 mm
Device type
Mobile tablet
Digital zoom
5 x
Display brightness
600 cd/m²
Display diagonal
13 "
Display resolution
2732 x 2048
Display technology
LED
Display technology marketing name
Liquid Retina
Doesn't contain
PVC
Dolby technologies
Dolby Digital, Dolby Digital Plus, Dolby Atmos
Efficient cores
5
Electronic compass
Yes
Energy efficiency class
G
Energy efficiency scale
A to G
Fingerprint reader
Yes
Fingerprint resistant
Yes
Form factor
Slate
Front camera
Yes
Front camera aperture number
2
Front camera resolution (numeric)
12 MP
Geotagging
Yes
GPS (satellite)
No
Graphics card cores
9
Graphics card family
Apple
Gyroscope
Yes
Height
6.1 mm
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
Smart HDR 4, Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus), Hybrid Log-Gamma (HLG)
Housing material
Aluminium
Huawei Mobile Services (HMS)
No
iBeacon
Yes
Image stabilizer
Yes
Internal memory
12 GB
Internal storage capacity
512 GB
International Protection (IP) code
IP42
Laminated display
Yes
LED backlight
Yes
Lens correction
Yes
Lens cover material
Sapphire crystal
Mac compatibility
Yes
Mac operating systems supported
Y
Maximum video resolution
3840 x 2160
Memory bandwidth supported by processor (max)
120 GB/s
Micro-USB 2.0 ports quantity
0
Micro-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Microphone modes
Voice Isolation, Wide Spectrum
MIMO
Yes
Mini-USB 2.0 ports quantity
0
Mini-USB 3.2 Gen 1 (3.1 Gen 1) ports quantity
0
Mobile network connection
No
Mobile network generation
Not supported
Native aspect ratio
4:3
Near Field Communication (NFC)
No
Neural processor unit (NPU)
Apple Neural Engine (ANE)
Neural processor unit (NPU) cores
16
Number of built-in speakers
2
Number of external displays supported
1
Number of microphones
2
Oleophobic coating
Yes
Operating altitude
0 - 3000
Operating relative humidity (H-H)
5 - 95
Operating system installed
iPadOS 26
Operating temperature (T-T)
0 - 35
Package depth
295 mm
Package height
32 mm
Package weight
980 g
Package width
227 mm
Panel type
IPS
Panorama
Yes
Performance cores
3
Pixel density
264 ppi
Platform
iPadOS
Playback zoom
Yes
Portrait mode
Yes
Position location
Yes
Pre-installed software
Apple Store; App Store; Books; Calculator; Calendar; Camera; Clips; Clock; Contacts; FaceTime; Files; Find My; Freeform; Games; GarageBand; Health; Home; iMovie; Invites; iTunes Store; Journal; Keynote; Magnifier; Mail; Maps; Measure; Messages; Music; News; Notes; Numbers; Pages; Passwords; Phone; Photo Booth; Photos; Podcasts; Preview; Reminders; Safari; Settings; Shortcuts; Stocks; Support; Swift Playgrounds; Tips; Translate; TV; Voice Memos; Weather
Processor cores
8
Processor family
Apple M
Processor generation
Apple M 4th Gen
Processor manufacturer
Apple
Processor model
M4
Product colour
Beige
Ray tracing acceleration
Yes
Rear camera aperture number
1.8
Rear camera lens elements
5-element lens
Rear camera resolution (numeric)
12 MP
Rear camera type
Single camera
Refurbished
No
Repairability class
C
Repeated free fall reliability class
E
Rounded display corners
Yes
Screen flash
Yes
Screen sharing
Yes
Slow motion mode
Yes
Slow motion rate
1080p at 120/240 fps
Spatial audio
Yes
Storage temperature (T-T)
-20 - 45
Sustainability certificates
ENERGY STAR
Time lapse mode
Yes
Top Wi-Fi standard
Wi-Fi 7 (802.11be)
Touch technology
Multi-touch
USB 2.0 ports quantity
0
USB 2.0 Type-C ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity
0
USB 3.2 Gen 2 (3.1 Gen 2) Type-C ports quantity
1
USB Power Delivery (USB PD)
Yes
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
USB Type-C required charging power (max)
60 W
USB Type-C required charging power (min)
15 W
USB4 Gen 3x2 ports quantity
0
Video call
Yes
Video capturing speed
240 fps
Video decode engine
Yes
Video encode engine
Yes
Video formats supported
ProRes, HEVC, H.264, AV1
Video mirroring
Yes
Video recording
Yes
Video recording modes
1080p, 2160p, 720p
Video stabilizer
Yes
Virtual assistant
Apple Siri
Voice call
Yes
Weight
0.616 kg
Wi-Fi positioning
Yes
Wi-Fi standards
Wi-Fi 7 (802.11be)
Width
280.6 mm
Windows operating systems supported
Y
Wireless charging
Yes
Wireless networking chip
Apple N1

Energy label

Open Energy label
Energy label

Document

Open Document
Price history over the last 6 months
Tablet Apple iPad Air 13 inch (33 cm) Wi‑Fi 512GB, M4, 12GB RAM, 12MP cameras, iPadOS 26, Starlight
Current
R24,632
Lowest
R24,282
Highest
R27,037
Change 24H
-R4   0%
Week
+R313   +1%
Month
-R1,705   -6%

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