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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black

T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
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R10,699
+R41 Reward
T1A ThinkPad X1 Carbon Gen 9 Refurbished, Intel® Core™ i7, 35.6 cm (14"), 16 GB, 1 TB, Windows 11, Black T1A ThinkPad X1 Carbon Gen 9 Refurbished. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-1185G7. Display diagonal: 35.6 cm (14"). Internal m... Read More
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Stock 2 Code 2406051 Brand T1A Model L-X1CG9-SCA-T102 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
HP 15-fd0127 15.6 inch FHD Touch Intel Core i7-1355U 16GB 512GB SSD W11H, Natural Silver
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Lenovo ThinkPad L14 Gen 7 14 inch WUXGA AMD Ryzen 5 AI 430 16GB 512GB SSD AMD Radeon 840M Windows 11 Pro Nordic Backlit Keyboard Fingerprint Reader 3-Year Warranty
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T1A ThinkPad X1 Carbon Gen 9 Refurbished, Intel® Core™ i7, 35.6 cm (14"), 16 GB, 1 TB, Windows 11, Black

T1A ThinkPad X1 Carbon Gen 9 Refurbished. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-1185G7. Display diagonal: 35.6 cm (14"). Internal memory: 16 GB, Internal memory type: LPDDR4x-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel Iris Xe Graphics. Operating system installed: Windows 11. Product colour: Black. Weight: 1.13 kg

Key Highlights
  • You benefit from a refurbished premium product at an attractive price
  • Each product is backed by three ISO Certifications: 9001, 14001,27001 for Quality Management, Environmental Management, and Security Management
  • Each unit comes with a pre-installed genuine Microsoft Windows 10, ensuring you a reliable operating system on your refurbished device
  • Customer Satisfaction Guarantee. If the product does not live up to the description and your expectations as an end-user, then you have the opportunity to return the product
  • A GDPR compliant data erased product
  • Laptop Clamshell Black
  • Intel® Core™ i7 i7-1185G7 Processor cores: 4
  • 35.6 cm (14") IPS LED backlight 16:10
  • 16 GB LPDDR4x-SDRAM 4266 MHz
  • 1 TB SSD
  • Intel Iris Xe Graphics
  • Windows 11
Specifications
Audio chip
Realtek ALC3306
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Combo headphone/mic port
Yes
Depth
221.6 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
35.6 cm (14")
Ethernet LAN
No
Form factor
Clamshell
Front camera
Yes
HDMI ports quantity
1
HDMI version
2.0
Height
14.9 mm
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR4x-SDRAM
LED backlight
Yes
Maximum internal memory
16 GB
Memory clock speed
4266 MHz
Memory form factor
On-board
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Number of built-in speakers
4
Number of microphones
4
Number of SSDs installed
1
Numeric keypad
No
NVMe
Yes
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card family
Intel Iris Xe Graphics
On-board graphics card model
Intel Iris Xe Graphics
Operating system installed
Windows 11
Optical drive type
No
Panel type
IPS
Password protection
Yes
Password protection type
BIOS, Power on, SSD, Supervisor
Pointing device
ThinkPad UltraNav
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
4
Processor family
Intel® Core™ i7
Processor generation
11th gen Intel® Core™ i7
Processor manufacturer
Intel
Processor model
i7-1185G7
Processor threads
8
Product colour
Black
Product type
Laptop
Refurbished
Yes
Spill-resistant keyboard
Yes
SSD capacity
1 TB
SSD form factor
M.2
Storage media
SSD
Thunderbolt 4 ports quantity
2
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Trusted Platform Module (TPM)
Yes
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.13 kg
Width
315 mm

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Price history over the last 6 months
T1A ThinkPad X1 Carbon Gen 9 Refurbished Intel® Core™ i7 i7-1185G7 Laptop 35.6 cm (14 inch) 16 GB LPDDR4x-SDRAM 1 TB SSD Windows 11 Black
Current
R10,699
Lowest
R9,912
Highest
R10,699
Change 24H
+R62   +1%
Week
+R143   +1%
Month
+R689   +7%

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