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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black

T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
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R13,565
+R53 Reward
T1A are premium refurbished business machines that only have a few cosmetic signs of use. The original cost was up to 70% more than the price you pay today. T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor m... Read More
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Stock 2 Code 2406058 Brand T1A Model L-X1CG10-SCA-T102 Warranty 2 Years

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Estimated delivery Tuesday, October 20
You will be kept updated through our detailed tracking system
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T1A are premium refurbished business machines that only have a few cosmetic signs of use. The original cost was up to 70% more than the price you pay today.

T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished. Product type: Laptop, Form factor: Clamshell. Processor family: Intel® Core™ i7, Processor model: i7-1265U. Display diagonal: 35.6 cm (14"). Internal memory: 16 GB, Internal memory type: LPDDR5-SDRAM. Total storage capacity: 1 TB, Storage media: SSD. On-board graphics card model: Intel Iris Xe Graphics. Operating system installed: Windows 11 Pro. Product colour: Black. Weight: 1.12 kg

Key Highlights
  • This product is covered by a standard 2-year warranty (6 months on the battery).
  • The minimum battery capacity of the original measured in mAh is 70%.
  • This device has gone through a professional refurbishment process in an ISO-certified facility, ensuring it has been thoroughly tested, cleaned, and quality-checked for reliable performance.
  • All previous data has been securely erased in full compliance with GDPR regulations. The computer comes with a genuine Microsoft Windows license pre-installed, so it is ready to use straight out of the box.
  • By choosing this refurbished computer, you extend the life of a high-quality product while helping reduce electronic waste and unnecessary new manufacturing.
  • Laptop Clamshell Black
  • Intel® Core™ i7 i7-1265U Processor cores: 10
  • 35.6 cm (14") LED backlight 16:10
  • 16 GB LPDDR5-SDRAM 5200 MHz
  • 1 TB SSD
  • Intel Iris Xe Graphics
  • Windows 11 Pro
Specifications
Built-in microphone
Yes
Cable lock slot
Yes
Cable lock slot type
Kensington
Card reader integrated
No
Combo headphone/mic port
Yes
Depth
222.5 mm
Discrete graphics card
No
Discrete graphics card model
Not available
Display diagonal
35.6 cm (14")
Efficient cores
8
Efficient-core Max Turbo Frequency
3.6 GHz
Ethernet LAN
No
Fingerprint reader
Yes
Form factor
Clamshell
Front camera
Yes
HDMI ports quantity
1
HDMI version
2.1
Intel® Thunderbolt 4
Yes
Internal memory
16 GB
Internal memory type
LPDDR5-SDRAM
LED backlight
Yes
Maximum internal memory
16 GB
Maximum turbo power
55 W
Memory clock speed
5200 MHz
Memory form factor
On-board
Motherboard chipset
Intel SoC
Native aspect ratio
16:10
Number of built-in speakers
4
Number of microphones
4
Number of SSDs installed
1
Numeric keypad
No
On-board GPU manufacturer
Intel
On-board graphics card
Yes
On-board graphics card model
Intel Iris Xe Graphics
Operating system installed
Windows 11 Pro
Optical drive type
No
Password protection
Yes
Password protection type
Power on, Supervisor, SSD
Performance cores
2
Performance-core Max Turbo Frequency
4.8 GHz
Pointing device
ThinkPad UltraNav
Processor base power
15 W
Processor boost frequency
4.8 GHz
Processor cache
12 MB
Processor cache type
Smart Cache
Processor cores
10
Processor family
Intel® Core™ i7
Processor generation
12th gen Intel® Core™ i7
Processor manufacturer
Intel
Processor model
i7-1265U
Processor threads
12
Product colour
Black
Product type
Laptop
Refurbished
Yes
Smart card reader
No
SSD capacity
1 TB
Storage media
SSD
Thunderbolt 4 ports quantity
2
Total SSDs capacity
1 TB
Total storage capacity
1 TB
Trusted Platform Module (TPM)
Yes
Trusted Platform Module (TPM) version
2.0
USB 2.0 ports quantity
0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity
2
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity
0
USB Power Delivery (USB PD)
Yes
USB Sleep-and-Charge
Yes
USB Sleep-and-Charge ports
1
USB Type-C charging port
Yes
USB Type-C DisplayPort Alternate Mode
Yes
Weight
1.12 kg
Width
315.6 mm

Leaflet

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Price history over the last 6 months
T1A Lenovo ThinkPad X1 Carbon Gen 10 Refurbished Intel® Core™ i7 i7-1265U Laptop 35.6 cm (14 inch) 16 GB LPDDR5-SDRAM 1 TB SSD Windows 11 Pro Black
Current
R13,565
Lowest
R13,518
Highest
R14,181
Change 24H
-R76   -1%
Week
-R38   0%
Month
-R26   0%

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