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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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SYNERGY21 Synergy 21 LED Ultra Slim LED Panel Light V6 12W dual white (CCT) Black 24V

SYNERGY21 Synergy 21 LED Ultra Slim LED Panel Light V6 12W dual white (CCT) Black 24V
SYNERGY21 Synergy 21 LED Ultra Slim LED Panel Light V6 12W dual white (CCT) Black 24V
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R460
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The SYNERGY21 Synergy 21 LED Ultra Slim LED Panel Light V6 is a high-performance 12W LED panel designed for professional lighting applications. With dual white (CCT) technology, it offers tunable white light from 2700K to 6500K, allowing you to adjust the color temperature to suit any environment. T... Read More
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Stock 97 Code 3022978 Brand SYNERGY21 Model S21-LED-Q250203 Warranty 2 Years

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Estimated delivery Friday, October 2
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The SYNERGY21 Synergy 21 LED Ultra Slim LED Panel Light V6 is a high-performance 12W LED panel designed for professional lighting applications. With dual white (CCT) technology, it offers tunable white light from 2700K to 6500K, allowing you to adjust the color temperature to suit any environment. The ultra-slim profile (only a few millimeters thick) makes it ideal for recessed installations in ceilings or walls, and it can also be surface-mounted with an optional frame. Powered by 24V DC, this panel delivers 900 lumens with a high color rendering index (CRI >80 Ra) for accurate color representation. The black aluminum frame and PMMA diffuser ensure durability and even light distribution. Suitable for offices, retail spaces, hospitality, and residential areas, this panel is dimmable when used with a compatible 24V CCT controller/driver.

Advantages

Energy-efficient 12W LED panel with long lifespan of 30,000 hours. Tunable white light (2700K-6500K) provides flexibility for different moods and tasks. Ultra-slim design for discreet installation. High CRI (>80 Ra) ensures natural color rendering. Dimmable with compatible controller for adjustable brightness.

Suitable for

  • Office lighting
  • Retail and showroom lighting
  • Hospitality and hotel rooms
  • Residential kitchens and living areas
  • Exhibition and gallery lighting

Key specifications

  • Power Consumption: 12W
  • Luminous Flux: 900 lm
  • Color Temperature: 2700K - 6500K (tunable white)
  • Input Voltage: 24V DC
  • Color Rendering Index (CRI): >80 Ra
  • Beam Angle: 120°
  • Lifespan: 30,000 hours
  • Housing Material: Aluminum (frame), PMMA (diffuser)
  • Protection Class: IP20
  • Product Color: Black
  • Installation: Recessed (surface mount with optional frame)
  • Energy Efficiency Class: F
  • Operating Temperature: -20°C to +40°C

Recommendations

For optimal performance, use with a compatible 24V CCT LED controller/driver. Ensure proper ventilation and do not exceed the rated voltage. Suitable for indoor use only.

Specifications
Brand
SYNERGY21
Category
LED Panel Light
Commercial Name
Synergy 21 LED Ultra Slim LED Panel Light V6 12W dual white (CCT) Schwarz 24V
EAN
4038816152015
External Color
Black
Marketing Model Name
Synergy 21 LED Ultra Slim LED Panel Light V6 12W dual white (CCT)
Material
Aluminum, PMMA
Model
S21-LED-Q250203
MPN
S21-LED-Q250203
Product colour
Black
Product type
LED Panel Light
Weight
0.4 kg
Price history over the last 6 months
SYNERGY21 Synergy 21 LED Ultra Slim LED Panel Light V6 12W dual white (CCT) Black 24V
Current
R460
Lowest
R435
Highest
R463
Change 24H
+R21   +5%
Week
+R25   +6%
Month
+R22   +5%

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