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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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SYNERGY21 Synergy 21 LED Table Lamp Rechargeable Battery - Outdoor IP54 - Touch Switch Dimmable - Black

SYNERGY21 Synergy 21 LED Table Lamp Rechargeable Battery - Outdoor IP54 - Touch Switch Dimmable - Black
SYNERGY21 Synergy 21 LED Table Lamp Rechargeable Battery - Outdoor IP54 - Touch Switch Dimmable - Black
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R829
+R2 Reward
The SYNERGY21 Synergy 21 LED Table Lamp is a versatile, rechargeable lighting solution designed for both indoor and outdoor use. With its IP54 rating, it is protected against dust and splashing water, making it ideal for patios, gardens, or workspaces. The integrated LED provides warm white light (3... Read More
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Stock 100 Code 3022696 Brand SYNERGY21 Model S21-LED-JT240010 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 2
You will be kept updated through our detailed tracking system
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The SYNERGY21 Synergy 21 LED Table Lamp is a versatile, rechargeable lighting solution designed for both indoor and outdoor use. With its IP54 rating, it is protected against dust and splashing water, making it ideal for patios, gardens, or workspaces. The integrated LED provides warm white light (3000K) with a luminous flux of 220 lumens, and the stepless touch dimmer allows you to adjust brightness to your preference. Powered by a lithium-ion battery (2200mAh), it offers up to 24 hours of runtime at the lowest setting and recharges via USB-C in approximately 4-5 hours. The lamp features an aluminum body with a polycarbonate diffuser, ensuring durability and even light distribution.

Advantages

Portable and cordless design with rechargeable battery for flexible placement. Touch control with stepless dimming for customized ambiance. IP54 weather resistance for outdoor use. Long battery life of up to 24 hours. USB-C charging for convenience.

Suitable for

  • Outdoor dining and relaxation areas
  • Camping and travel
  • Desk or bedside table lighting
  • Emergency lighting

Key specifications

  • Light Source: Integrated LED
  • Power Consumption: 3W
  • Luminous Flux: 220 lm
  • Color Temperature: 3000K (Warm White)
  • Dimmability: Stepless Touch Dimmer
  • Battery: Lithium-Ion, 2200mAh
  • Battery Life: Up to 24 hours
  • Charging Time: Approx. 4-5 hours
  • Charging Port: USB-C
  • IP Rating: IP54
  • Material: Aluminum (body), Polycarbonate (diffuser)
  • Color: Black
  • CRI: >80 Ra
  • Beam Angle: 120°
  • LED Lifespan: 25,000 hours
  • Energy Efficiency Class: G

Recommendations

For optimal performance, use a 5V USB-C charger. Avoid submerging in water. Store in a dry place when not in use.

Specifications
Battery technology
Lithium-Ion
Battery type
Lithium-Ion
Brand
SYNERGY21
Bulb power
3 W
Bulb technology
LED
Bulb type
Integrated LED
Category
General Table Lamps
Color Rendering Index (CRI)
>80 Ra
Colour temperature (max)
3000 K
Colour temperature (min)
3000 K
Dimmable
Yes
EAN
4038816131416
Housing material
Aluminum
Input voltage
5V DC
International Protection (IP) code
IP54
Luminous flux
220 lm
Material
Aluminum, Polycarbonate
Model
S21-LED-JT240010
MPN
S21-LED-JT240010
Power source type
Battery, USB-C
Product colour
Black
Rechargeable battery
Yes
Suitable for indoor use
Yes
Suitable location
Indoor/Outdoor
Type
Table Lamp
Weight
0.85 kg
Price history over the last 6 months
SYNERGY21 Synergy 21 LED Table Lamp Rechargeable Battery - Outdoor IP54 - Touch Switch Dimmable - Black
Current
R829
Lowest
R699
Highest
R862
Change 24H
+R124   +18%
Week
+R130   +19%
Month
+R125   +18%

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