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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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SYNERGY21 LED Ultra Slim LED Panel Light V6 12W SWW/WW/NW (3CCT) Black 24V

SYNERGY21 LED Ultra Slim LED Panel Light V6 12W SWW/WW/NW (3CCT) Black 24V
SYNERGY21 LED Ultra Slim LED Panel Light V6 12W SWW/WW/NW (3CCT) Black 24V
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R549
+R1 Reward
The SYNERGY21 LED Ultra Slim LED Panel Light V6 is a high-performance, energy-efficient lighting solution designed for modern interiors. With a slim profile and switchable color temperature (3000K/4000K/6000K), this 12W panel delivers 1080 lumens of bright, uniform light. Ideal for recessed or surfa... Read More
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Stock 100 Code 3022992 Brand SYNERGY21 Model S21-LED-Q250219 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
Payment options
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The SYNERGY21 LED Ultra Slim LED Panel Light V6 is a high-performance, energy-efficient lighting solution designed for modern interiors. With a slim profile and switchable color temperature (3000K/4000K/6000K), this 12W panel delivers 1080 lumens of bright, uniform light. Ideal for recessed or surface mounting, it offers flexibility for various applications.

Advantages

Ultra-slim design (only 12W) for discreet installation. Switchable CCT allows you to choose between warm white, neutral white, or cool white. Long lifespan of >30,000 hours reduces maintenance. Dimmable with compatible 24V DC dimmer for customizable ambiance.

Suitable for

  • Office ceilings
  • Retail displays
  • Residential kitchens and living areas
  • Commercial corridors

Key specifications

  • Power: 12W
  • Input: 24V DC
  • Luminous flux: 1080 lm
  • Color temperature: 3000K / 4000K / 6000K (switchable)
  • Beam angle: 120°
  • Casing color: Black
  • Shape: Square
  • Mounting: Recessed (clips included) or surface (frame optional)
  • Material: Aluminum frame, PMMA diffuser
  • CRI: >80 Ra
  • IP rating: IP20
  • Energy class: G
  • Operating temperature: -20°C to +40°C
  • Certifications: CE, RoHS

Recommendations

Requires an external 24V DC driver (not included). For dimming, use a compatible 24V DC dimmer. Surface-mounting requires an optional frame (sold separately).

Specifications
Brand
SYNERGY21
Category
LED Panel Light
Commercial Name
SYNERGY21 LED Ultra Slim LED Panel Light V6 12W SWW/WW/NW (3CCT) Schwarz 24V
EAN
4038816152305
External Color
Black
Marketing Model Name
LED Ultra Slim Panel Light V6
Material
Aluminum, PMMA
Model
S21-LED-Q250219
MPN
S21-LED-Q250219
Product colour
Black
Product type
LED Panel Light
Weight
0.35 kg
Price history over the last 6 months
SYNERGY21 LED Ultra Slim LED Panel Light V6 12W SWW/WW/NW (3CCT) Black 24V
Current
R549
Lowest
R523
Highest
R552
Change 24H
+R21   +4%
Week
+R26   +5%
Month
+R25   +5%

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