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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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Synergy 21 LED Office Line Floor Lamp White, Dimmable

Synergy 21 LED Office Line Floor Lamp White, Dimmable
Synergy 21 LED Office Line Floor Lamp White, Dimmable
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R12,808
+R25 Reward
The Synergy 21 LED Office Line floor lamp is a professional lighting solution designed for modern workspaces. With its sleek white finish and advanced LED technology, it provides bright, neutral white light at 4000K, ideal for offices, workstations, and study areas. The lamp features an integrated t... Read More
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Stock 18 Code 3022702 Model S21-LED-NB-240025 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 1
You will be kept updated through our detailed tracking system
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The Synergy 21 LED Office Line floor lamp is a professional lighting solution designed for modern workspaces. With its sleek white finish and advanced LED technology, it provides bright, neutral white light at 4000K, ideal for offices, workstations, and study areas. The lamp features an integrated touch dimmer for adjustable brightness, and its direct/indirect light distribution (50/50) reduces glare and eye strain.

Advantages

Energy-efficient LED technology with 60W power consumption delivers 6000 lumens, offering significant energy savings compared to traditional lighting. The long lifespan of 50,000 hours (L70/B50) minimizes maintenance and replacement costs. The integrated touch dimmer allows users to adjust brightness to their preference, enhancing comfort and productivity.

Suitable for

  • Office environments
  • Workstations
  • Study rooms
  • Reception areas

Key specifications

  • Light source: LED, 60W, 6000 lm
  • Color temperature: 4000K (neutral white)
  • Dimmable: Yes, integrated touch dimmer
  • CRI: >80 Ra
  • Light distribution: Direct/Indirect (50/50)
  • Material: Aluminum, steel, PMMA diffuser
  • Housing color: White
  • Lifespan: 50,000 hours (L70/B50)
  • Input voltage: 220-240V AC, 50/60Hz
  • Protection class: IP20
  • Energy efficiency class: F (new ERP scale)
  • Beam angle: 120°
  • Switch: Integrated touch switch on lamp pole
  • Cable length: 2.0m
  • Lamp head dimensions: 600 x 300mm
  • Base dimensions: 300 x 300mm

Recommendations

For optimal performance, place the lamp on a stable, level surface. Use the touch dimmer to adjust brightness according to your task. Suitable for use in dry indoor areas only.

Specifications
AC input frequency
50/60 Hz
AC input voltage
220-240 V
Brand
Synergy
Bulb lifetime
50000 h
Bulb power
60 W
Bulb technology
LED
Cable length
2.0 m
Category
Floor Lamps
Colour temperature (max)
4000 K
Colour temperature (min)
4000 K
EAN
4038816132802
Energy efficiency class
F
Housing material
Aluminum, Steel
International Protection (IP) code
IP20
Light colour
Neutral White
Luminous flux
6000 lm
Material
Aluminum, Steel, PMMA
Model
S21-LED-NB-240025
MPN
S21-LED-NB-240025
Number of bulbs
1
Product colour
White
Protection class
I
Suitable location
Indoor
Weight
8.5 kg
Price history over the last 6 months
Synergy 21 LED Office Line Floor Lamp White, Dimmable
Current
R12,808
Lowest
R6,711
Highest
R13,273
Change 24H
+R6,025   +89%
Week
+R6,097   +91%
Month
+R6,071   +90%

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