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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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STEFANPLAST Transport Cage Horizon 1 with Plastic Door 48x32x30 cm Light Green/Green

STEFANPLAST Transport Cage Horizon 1 with Plastic Door 48x32x30 cm Light Green/Green
STEFANPLAST Transport Cage Horizon 1 with Plastic Door 48x32x30 cm Light Green/Green
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R1,928
+R1 Reward
PET CARRIER WITH DUAL DOORS AND SOLID POLYPROPYLENE CONSTRUCTIONOverviewThe STEFANPLAST Transport Cage Horizon 1 is a pet carrier designed for small dogs, cats, rabbits and other small animals. It measures 48 x 32 x 30 cm and is made from high-quality polypropylene plastic. The carrier features two ... Read More
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Stock 8 Code 3577252 Brand STEFANPLAST Model 2193000 Warranty 2 Years

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Estimated delivery Wednesday, September 30
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PET CARRIER WITH DUAL DOORS AND SOLID POLYPROPYLENE CONSTRUCTION

Overview

The STEFANPLAST Transport Cage Horizon 1 is a pet carrier designed for small dogs, cats, rabbits and other small animals. It measures 48 x 32 x 30 cm and is made from high-quality polypropylene plastic. The carrier features two doors: a front door with a plastic-coated steel grid and a top opening with a plastic grid door. Ample side ventilation grilles ensure airflow. An ergonomic carry handle makes transport comfortable. The carrier supports pets up to 5-6 kg.

What stands out

  • Front door with plastic-coated steel grid
  • Top opening with plastic grid door
  • Ample side ventilation grilles
  • Ergonomic carry handle
  • Secure spring-loaded door latches
  • Snap-fit design for minimal assembly
  • Easy to clean with a damp cloth
  • Light green/green colour scheme

Technical details

  • Product type: Pet Carrier / Transport Box
  • Material: High-quality polypropylene plastic
  • Front door material: Plastic-coated steel grid
  • Top opening: Yes, plastic grid top door
  • Number of doors: 2 (front and top)
  • Maximum pet weight capacity: 5-6 kg
  • Colour: Light green/green
  • Assembly: Minimal, snap-fit design
  • Safety features: Secure spring-loaded door latches
  • Cleaning: Easy to clean with damp cloth
  • Series: Atlas

Our verdict

The STEFANPLAST Horizon 1 is a practical and secure carrier for small pets, offering dual access and robust construction.

Specifications
Brand
STEFANPLAST
Category
Pet Carrier
Colour of product
Light green/green
EAN
8003507930001
Material
Polypropylene
Model
2193000
MPN
2193000
Producer product family
Atlas
Producer product name
Transport cage Horizon 1 with plastic door 48x32x30cm light green/green
Product colour
Light green/green
Product type
Pet Carrier / Transport Box
Weight
1.19 kg
Price history over the last 6 months
STEFANPLAST Transport Cage Horizon 1 with Plastic Door 48x32x30 cm Light Green/Green
Current
R1,928
Lowest
R367
Highest
R1,928
Change 24H
+R1,561   +425%
Week
—   
Month
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