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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount

StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
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R3,222
+R10 Reward
Single-Display Wall Mount | Aluminum | Tool-less Assembly| For up to 34” MonitorsFree up space with this wall-mount monitor arm and enjoy optimum viewing with the long dual-swivel extension arm. The premium design ensures smooth, effortless motion and makes it easy to re-position your display, to wo... Read More
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Stock 3 Code 2392553 Brand StarTech Model ARMWALLDSLP Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Single-Display Wall Mount | Aluminum | Tool-less Assembly| For up to 34” Monitors

Free up space with this wall-mount monitor arm and enjoy optimum viewing with the long dual-swivel extension arm. The premium design ensures smooth, effortless motion and makes it easy to re-position your display, to work in comfort or collaborate with others. The attractive silver finish complements your decor.

The wall-mount system is ideal for business, healthcare, financial or other settings, where you may want to share your screen, or for customer-facing interactive displays.

Adjust the Dual-Swivel Arm with Ease

The wall-mount monitor arm extends a full 20.4” (52 cm) and has three swivel points, offering an extended range of motion. Move the dual-swivel arms left or right, to change your screen position. You can also adjust the swivel tension.

Durable and Stable Construction

The robust aluminum design provides a stable wall-mount for your computer monitor or flat-screen TV up to 34". It’s ideal for touch-screen stability. The universal display wall mount supports VESA mount monitors (75x75, 100x100) up to 30.9 lb. (14 kg) in weight.

Adjust your Viewing Angle

Share your screen with ease. The display wall mount offers a full +180-degree/-180-degree pan, to move your screen left or right. It tilts freely +90/-15-degrees, to adjust the angle up or down. Rotate your screen for landscape or portrait viewing.

Low-Profile Design

Push the swivel arm back to the wall, so your monitor sits just 5" (129 mm) from the wall when not in use.

Tool-less Assembly

The quick slide-and-click connections make the monitor wall mount easy to assemble and saves time when setting up multiple units.

The TAA compliant ARMWALLDSLP is backed by a StarTech.com 10-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20" (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount. Maximum weight capacity: 14 kg, Minimum screen size: 33 cm (13"), Maximum screen size: 76.2 cm (30"), Minimum VESA mount: 75 x 75 mm, Maximum VESA mount: 100 x 100 mm. Tilt angle range: -15 - 90°. Product colour: Silver

Key Highlights
  • 34 INCH MONITOR WALL MOUNT: VESA 75x75/100x100mm compatible heavy duty articulating wall mount monitor arm supports a single display up to 34"" (30.9lb/14kg)
  • WIDE RANGE OF MOTION: Ergonomic monitor wall mount with +90/-15° tilt, +/-180° swivel, and 360° portrait/landscape rotating screen; Adjustable wall mounted monitor arm
  • 20"" LONG ARTICULATING ARM: Featuring 3 different joints along the arm, each being able to swivel +/-90°; Arm reaches out to 20.5"" (520mm) & folds in to 5.1” (129.2mm) from wall for easy re-positioning
  • EASY INSTALLATION: Premium silver aluminum single PC monitor wall mount w/ easy tool-less slide & click installation for arms & VESA plate/bracket (75x75/100x100mm); Reduced set-up time
  • ORGANIZED WORKSPACE: Single LCD/LED computer monitor wall mount for areas with limited work surface space; Cable management clips along the arm; Decorative covers
  • Maximum weight capacity: 14 kg
  • Minimum screen size: 33 cm (13") Maximum screen size: 76.2 cm (30")
  • Number of displays supported: 1
  • Mounting type: Wall
  • Maximum VESA mount: 100 x 100 mm
  • Cable management
  • Aluminium Silver
Specifications
Angle of rotation
360°
Cable management
Yes
Certification
CE, TAA, REACH
Compliance certificates
RoHS
Depth
325 mm
Depth (max)
32.5 cm
Distance to the wall (max)
52 cm
Harmonized System (HS) code
85299097
Height
122 mm
Height adjustment
No
Housing material
Aluminium
Manual
Yes
Master (outer) case height
425 mm
Master (outer) case length
500 mm
Master (outer) case width
355 mm
Maximum screen size
76.2 cm (30")
Maximum VESA mount
100 x 100 mm
Maximum weight capacity
14 kg
Minimum screen size
33 cm (13")
Minimum VESA mount
75 x 75 mm
Mounting type
Wall
Number of displays supported
1
Number of screws
6
Package depth
340 mm
Package height
100 mm
Package weight
4.6 kg
Package width
240 mm
Pan range
-180 - 180°
Panel mounting interface
75 x 75,100 x 100 mm
Product colour
Silver
Products per master (outer) case
8 pc(s)
Screw type
M3
Screws included
Yes
Tilt angle range
-15 - 90°
Weight
3.38 kg
Width
340 mm
Wrench included
Yes

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
StarTech.com Wall Mount Monitor Arm - Articulating Ergonomic VESA Wall Mount Monitor Arm - 20 inch (52cm) Long - Single Display up to 34 inch - Swivel/Tilt/Rotate - Adjustable Screen Mount
Current
R3,222
Lowest
R2,801
Highest
R3,222
Change 24H
+R283   +10%
Week
+R305   +10%
Month
+R399   +14%

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