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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI

StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
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R740
+R2 Reward
Extended Cable | 1920x1200p | Thunderbolt 3 CompatibleThis USB-C™ to DVI adapter enables you to output DVI video from the USB Type-C™ port on your laptop, tablet, smartphone or other USB C device.Extended Cable LengthThis USB C adapter is equipped with an extra-long 12" (30cm) attached cable, provid... Read More
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Stock 2 Code 2392710 Brand StarTech Model CDP2DVIEC Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Extended Cable | 1920x1200p | Thunderbolt 3 Compatible

This USB-C™ to DVI adapter enables you to output DVI video from the USB Type-C™ port on your laptop, tablet, smartphone or other USB C device.

Extended Cable Length

This USB C adapter is equipped with an extra-long 12" (30cm) attached cable, providing an extended reach to reduce port and connector strain on 2-in-1 devices or laptops on risers stands.

HD Picture Quality

On monitors that support HDMI clock-rate over a DVI connection, you can achieve video resolutions up to 4K 30Hz, with backward compatibility support for 1920x1200. You'll be surprised at the picture quality the adapter provides, even when connected to a DVI monitor, projector or television. The adapter harnesses the video capabilities that are built into your USB Type-C connection, to deliver every detail in stunning resolution.

Ultimate Portability

This USB Type-C video adapter is highly portable with a small footprint and lightweight design that's easy to tuck into your laptop bag while commuting between your home, office or traveling for business.

The CDP2DVIEC is backed by a 3-year StarTech.com warranty and free lifetime technical support.

Notes:

Your USB-C device must support DisplayPort over USB-C (DP alt mode) to work with this adapter

The StarTech.com Advantage

StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12" Long Attached Cable - Upgraded Version of CDP2DVI. USB connector type: USB Type-C, USB connector gender: Male, USB connector form factor: Straight. Product colour: Black, Silver. Width: 43 mm, Depth: 380 mm, Height: 15 mm. Package width: 125 mm, Package depth: 225 mm, Package height: 20 mm. Products per master (outer) case: 200 pc(s), Master (outer) case width: 320 mm, Master (outer) case length: 500 mm

Key Highlights
  • PERFORMANCE: An upgrade to CDP2DVI, this USB-C to DVI adapter connects a DVI-D Single-Link (Digital only) display supporting up to 4K 30Hz (on monitors with HDMI clock rate support over DVI) - Works with 1920x1200p & 1080p - Thunderbolt 3 Compatible
  • EXTRA LONG CABLE: USB Type-C to DVI adapter dongle with 12" (30cm) attached cable for extended reach to reduce port/connector strain on 2-in-1 devices like Surface Pro 7, iPad Pro & laptops on risers stands - Compact, portable design
  • DEVICE COMPATIBILITY: USB C to DVI-D adapter works with Dell XPS, Precision & Latitude, Lenovo ThinkPad X1 Carbon & Extreme, Surface Laptop 3 & Pro 7 (& up), MacBook Pro/Air (Intel Processor & M1 Chip), HP EliteBook & ZBook & Chromebook
  • DISPLAY COMPATIBILITY: USB C to DVI external video adapter tested for peak performance at 1920x1200p with DVI monitors and projectors including brands like Dell, LG, Asus, Acer, BenQ, HP, Samsung, NEC & Phillips
  • EASY TO USE: USBC to DVI converter supports driverless setup and is OS independent - Works with any USB Type-C (DisplayPort over USB-C) or Thunderbolt 3 (TB3) device - Connector is DVI-I, but only a digital signal (DVI-D) passes through
  • USB Type-C Male
  • DVI output
  • Number of displays supported: 1
  • 1920 x 1200 pixels 60 Hz
  • Black, Silver
Specifications
Compliance certificates
CE, RoHS
Depth
380 mm
DisplayPort output
No
DVI connector type
DVI-I
DVI output
Yes
Harmonized System (HS) code
84733020
HDMI output
No
Height
15 mm
Integrated USB cable
Yes
Master (outer) case height
210 mm
Master (outer) case length
500 mm
Master (outer) case width
320 mm
Maximum resolution
1920 x 1200 pixels
Number of displays supported
1
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 45 °C
Package depth
225 mm
Package height
20 mm
Package weight
31 g
Package width
125 mm
Product colour
Black, Silver
Products per master (outer) case
200 pc(s)
Refresh rate at maximum resolution
60 Hz
Storage temperature (T-T)
-10 - 70 °C
USB cable length
0.295 m
USB connector form factor
Straight
USB connector gender
Male
USB connector type
USB Type-C
Weight
33 g
Width
43 mm

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Price history over the last 6 months
StarTech.com USB C to DVI Adapter - 1920x1200p USB-C to DVI-D Adapter Dongle - USB Type C to DVI Display/Monitor - Video Converter - Thunderbolt 3 Compatible - 12 inch Long Attached Cable - Upgraded Version of CDP2DVI
Current
R740
Lowest
R685
Highest
R776
Change 24H
+R30   +4%
Week
+R50   +7%
Month
+R46   +7%

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