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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter

StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
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R582
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Connect a 2.5" SATA SSD/HDD to your computer using this USB 3.1 Gen 2 ultra-portable cableHere's a fast, easy way to access data on a 2.5" solid-state or hard drive. This cable-style adapter lets you connect your laptop or desktop computer directly to a solid-state drive and access it through ultra-... Read More
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Stock 33 Code 368877 Brand StarTech Model USB312SAT3CB Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Connect a 2.5" SATA SSD/HDD to your computer using this USB 3.1 Gen 2 ultra-portable cable

Here's a fast, easy way to access data on a 2.5" solid-state or hard drive. This cable-style adapter lets you connect your laptop or desktop computer directly to a solid-state drive and access it through ultra-fast USB 3.1 Gen. 2 (up to 10 Gbps).

Convenient drive access

With the adapter cable, you can quickly swap hard drives without having to install your drives into an enclosure. You can copy or retrieve data from a 2.5" SSD/HDD quickly with no additional accessories required. It gives you easy drive access for data migration, drive cloning and data backup applications, with the fast performance of USB 3.1 Gen 2.

Harness the speed of USB 3.1 Gen 2

USB 3.1 Gen 2 gives you greater bandwidth and speed with rates of up to 10 Gbps - twice the speed of USB 3.0 (USB 3.1 Gen 1) technology. It lets you leverage the high performance of the latest SSDs and hard drives, while alleviating bottlenecks in your data transfers.

Ultra-portable with no external power required

This cable-style adapter features a compact, lightweight design that tucks easily into a laptop bag or carrying case. Use it wherever you go to access valuable data quickly - with no external power required.

Note: This product is not compatible with 3.5 in. hard drives. For 3.5 in. drive support, please see our USB to SATA Cable with Supplemental Power (USB312SAT3).

The USB312SAT3CB is backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com USB 3.1 to 2.5" SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter. Connector 1: USB 3.1 A, Connector 2: SATA 7+15 pin, Cable length: 0.5 m. Product colour: Black

Key Highlights
  • QUICKLY ACCESS A SATA SSD OR HDD: This USB 3.1 to SATA cable delivers instant access to your 2.5" SATA drives from your laptop or computer; The adapter is compatible with SATA I, II and III (up to 6Gbps) NOTE: Supports 2.5" SATA drives only. For 3.5" drives please see our USB312SAT3
  • FAST TRANSFER SPEEDS & UASP SUPPORT: The SATA hard drive adapter cable lets users experience enhanced performance and super-fast data transfer speeds with support for USB 3.1 (10Gbps) and UASP
  • CONNECT FROM ANYWHERE: The external HDD / SSD storage converter delivers perfect portability, tucking away nicely in a laptop bag; The cable-style adapter is USB-powered so no external power cords are required
  • PLUG-AND-PLAY: Access any 2.5" hard drive or solid-state drive from any USB enabled computer by simply plugging in the SATA adapter cable; you can easily swap between drives with no need to install the drive inside an enclosure
  • 0.5 m
  • USB 3.1 A Straight Male
  • SATA 7+15 pin Straight Male
  • 10 Gbit/s
  • Housing material: Plastic
  • Black
Specifications
Cable length
0.5 m
Chipset
ASMedia - ASM1351
Compliance certificates
CE, RoHS
Connector 1
USB 3.1 A
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
SATA 7+15 pin
Connector 2 form factor
Straight
Connector 2 gender
Male
Data transfer rate
10 Gbit/s
Depth
515 mm
Height
8 mm
Hot-swap
Yes
Housing material
Plastic
Manual
Yes
Master (outer) case height
420 mm
Master (outer) case length
415 mm
Master (outer) case width
435 mm
Maximum supported storage capacity
2 TB
Operating temperature (T-T)
0 - 70 °C
Package depth
220 mm
Package height
10 mm
Package weight
52 g
Package width
198 mm
Product colour
Black
Products per master (outer) case
200 pc(s)
Relative humidity
40 - 50%
Storage drive sizes supported
2.5"
Storage temperature (T-T)
-10 - 55 °C
Sustainability certificates
CE, RoHS
UASP support
Yes
USB powered
Yes
Weight
39 g
Width
45 mm

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Price history over the last 6 months
StarTech.com USB 3.1 to 2.5 inch SATA Hard Drive Adapter - USB 3.1 Gen 2 10Gbps with UASP External HDD/SSD Storage Converter
Current
R582
Lowest
R532
Highest
R582
Change 24H
+R24   +4%
Week
+R51   +10%
Month
+R50   +9%

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