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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA

StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
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R2,212
+R7 Reward
USB 3.0 External Video & Graphics Card | Multi-Monitor | USB-Powered | Supports Windows®The USB32HDEH USB 3.0 to HDMI® Adapter is TAA compliant and turns a USB 3.0 port into an HDMI output port with 1920x1200/1080p video support. The adapter features built-in USB 3.0 pass-through, which offers a con... Read More
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Stock 2 Code 1188784 Brand StarTech Model USB32HDEH Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
USB 3.0 External Video & Graphics Card | Multi-Monitor | USB-Powered | Supports Windows®

The USB32HDEH USB 3.0 to HDMI® Adapter is TAA compliant and turns a USB 3.0 port into an HDMI output port with 1920x1200/1080p video support. The adapter features built-in USB 3.0 pass-through, which offers a connection port in place of the USB port used for connecting the HDMI adapter - an ideal workaround for Ultrabook™ or laptop users, where only a limited number of USB ports are available.

Functioning as an external graphics card, this USB to HDMI adapter provides a convenient way to add multi-monitor capability to a USB 3.0-enabled desktop or laptop computer (optimal performance from USB 3.0, backward compatible with USB 2.0).

Leveraging the high-bandwidth (5 Gbps) SuperSpeed USB 3.0 interface, the adapter delivers smooth, high-definition content to your HDMI display / projector. The adapter can be used to mirror your primary desktop, showing the same image on each display, or to extend your desktop to double your workspace and increase your productivity. The included HDMI to DVI adapter also allows you to use this device with a DVI display.

Backed by a StarTech.com 3-year warranty and free lifetime technical support.

Recommended System Requirements:

CPU: Quad Core 2.4GHz or Higher (i5 recommended)

RAM: 4GB or higher

The StarTech.com Advantage

StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA. USB version: 3.2 Gen 1 (3.1 Gen 1), USB connector type: USB Type-A, USB connector gender: Male. Product colour: Black. Windows operating systems supported: Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10..., Minimum processor family: Core i5, Minimum processor speed: 2.4 GHz. Width: 49 mm, Depth: 85 mm, Height: 17 mm. Package width: 146 mm, Package depth: 213 mm, Package height: 38 mm

Key Highlights
  • COMPATIBILITY: This adapter is only compatible with Windows and does not support macOS, ChromeOS or Linux; Works with all Windows X86/X64/ARM platforms: Intel, AMD, and Snapdragon X Copilot+ PC; Administrator rights are required to install the drivers
  • EXTENDED CONNECTIVITY: The TAA compliant USB 3.0 to HDMI adapter turns a USB 3.0 port into an HDMI output port; an ideal workaround when only a limited number of USB ports are available; TAA Compliant
  • INCREASE YOUR PRODUCTIVITY: USB to HDMI monitor adapter lets you extend your desktop by adding an HDMI monitor to your laptop or desktop computer; Ideal for your workstation setup in the office or working from home
  • FAST SPEEDS: Leveraging the high-bandwidth (5 Gbps) SuperSpeed USB 3.0 interface, the USB 3.0 laptop docking station delivers smooth, high-definition content to your HDMI display / projector
  • HIGHLY PRODUCTIVE WORKSTATION: The portable travel adapter can be used to mirror/extend your desktop to increase productivity; Included HDMI to DVI adapter allows you to use this device with a DVI display
  • USB version: 3.2 Gen 1 (3.1 Gen 1) USB Type-A Male
  • HDMI output
  • Number of displays supported: 1
  • 1920 x 1200 pixels
  • Black
Specifications
Audio output channels
2.0 channels
Certification
CE, FCC, TAA, REACH
Compliance certificates
RoHS
Depth
85 mm
DisplayPort output
No
DVI output
No
Harmonized System (HS) code
84733020
HDMI output
Yes
Height
17 mm
Integrated USB cable
Yes
Internal memory
16 MB
Manual
Yes
Maximum resolution
1920 x 1200 pixels
Minimum processor family
Core i5
Minimum processor speed
2.4 GHz
Minimum RAM
4 GB
Number of displays supported
1
Operating relative humidity (H-H)
0 - 85%
Operating temperature (T-T)
0 - 50 °C
Package depth
213 mm
Package height
38 mm
Package weight
244 g
Package width
146 mm
Product colour
Black
Software CD
Yes
Storage temperature (T-T)
-10 - 75 °C
Supported graphics resolutions
800 x 600 (SVGA), 1024 x 768 (XGA), 1152 x 864 (XGA+), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 768 (WXGA), 1280 x 800, 1280 x 960, 1360 x 768 (WXGA), 1400 x 1050 (SXGA+), 1440 x 900 (WXGA+), 1600 x 1200 (UXGA), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080), 1920 x 1200 (WUXGA)
USB cable length
0.16 m
USB connector gender
Male
USB connector type
USB Type-A
USB pass-through
Yes
USB version
3.2 Gen 1 (3.1 Gen 1)
Weight
66 g
Width
49 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista x64, Windows XP, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

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Price history over the last 6 months
StarTech.com USB 3.0 to HDMI Adapter w/ 1x USB, USB to HDMI Monitor Converter for Windows (no support for macOS/ChromeOS/Linux) - TAA
Current
R2,212
Lowest
R2,052
Highest
R2,221
Change 24H
+R147   +7%
Week
+R160   +8%
Month
+R145   +7%

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