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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

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  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
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We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install

StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
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R806
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USB Network Adapter | Gigabit | USB 3.0/3.2 Gen 1 | RJ45Easily add a Gigabit network port to your computer through a USB 3.0/3.2 Gen 1 Type-A port. The RJ45 port supports multiple speeds (10/100/1000 Mbps) and is fully compatible with Cat5, Cat5e, Cat6, and Cat6a cabling. This is an ideal peripheral... Read More
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Stock 9 Code 880852 Brand StarTech Model USB31000S2 Warranty 2 Years

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Estimated delivery Tuesday, October 6
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USB Network Adapter | Gigabit | USB 3.0/3.2 Gen 1 | RJ45

Easily add a Gigabit network port to your computer through a USB 3.0/3.2 Gen 1 Type-A port. The RJ45 port supports multiple speeds (10/100/1000 Mbps) and is fully compatible with Cat5, Cat5e, Cat6, and Cat6a cabling. This is an ideal peripheral for newer laptops that don't have an Ethernet port anymore. With backward compatibility, add network capabilities to older computers or replace a non-working Ethernet port.

Access Gigabit Networks

The USB LAN adapter supports up to Gigabit speeds (1000 Mbps) when using a USB 3.2 Gen 1 or higher port. You can share and receive files over a network at a higher speed and stream content while reducing wait times and slowdowns.

Native Driver Support

Plug-and-play compatible, simply connect the network adapter into the USB Type-A port on your computer. The adapter's Realtek RTL8153 chipset provides native driver support in Windows, macOS, and Linux. Other features include VLAN tagging, Auto-MDIX, 9K jumbo frames, and full-duplex.

Compact and Minimalist Design

This portable USB Gigabit network adapter is the ideal accessory for laptops: light, portable, and with an unintrusive design. It's powered directly from the USB port making it easy to use when you're on the go. The cable is long enough (11.8 inches / 30 cm) to help with additional reach and flexibility.

Enhance Productivity and Device Management with the StarTech.com Connectivity Tools Application

Developed to improve performance and security, StarTech.com Connectivity Tools is the only software suite on the market that works with a wide range of IT connectivity accessories. The software suite includes:

• Advanced Windows Layout Utility: To setup and save custom windows layouts.
• Mac Address Pass-Through Utility: To improve network security.
• USB Event Monitoring Utility: To track and log connected USB devices
• Wi-Fi Auto Switch Utility: Enabling users to quickly access faster network speeds via wired LAN.

For more information and to download the StarTech.com Connectivity Tools application, please visit: www.StarTech.com/Connectivity-Tools

The USB31000S2 is backed for 2-years by StarTech.com, including free lifetime 24/5 multi-lingual technical assistance.

The StarTech.com Advantage

StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install. Connectivity technology: Wired, Host interface: USB, Interface: Ethernet. Maximum data transfer rate: 5000 Mbit/s. USB powered. Product colour: Grey

Key Highlights
  • ADDED CONNECTIVITY: The USB to RJ45 adapter adds an RJ45 port to your computer allowing connections up to Gigabit Ethernet speeds. The USB-A interface is backward compatible with previous USB generations, and a wide range of devices
  • USB NETWORK ADAPTER: This adapter offers compatibility with 10/100/1000 Mbps networks, major OS support for Windows, macOS, and Linux, clear diagnostic LEDs, and durable construction, all in a small and lightweight package
  • USB NETWORK ADAPTER: USB to RJ45 adapter adds an Ethernet port to your computer supporting up to Gigabit speeds with auto-sensing on 10/100/1000 Mbps BASE-T Networks; ideal for reliable wired gigabit network connections, or as an alternative to WiFi
  • FULL FEATURED: USB to Ethernet dongle w/ attached 11.8in/30cm cable for longer reach reduces port connector strain; USB bus powered; Status & Activity LED's; Uses Realtek RT8153 Chipset for native compatibility w/ laptop and desktop computers, 2-in-1's
  • OS COMPATIBILITY: This Ethernet adapter for laptop offers plug and play connectivity and is widely supported by Windows versions 7/8/10/11/Server, macOS 10.14/10.15/11.0/12.0, Linux distributions with kernel 4.11 to 5.9.16 LTS, and ChromeOS
  • MINIMALIST DESIGN: The USB LAN adapter has a built-in 11.8in/300mm cable giving you additional reach and is conveniently self-powered via the USB port. This is a design that blends with most equipment and is compact to carry around
  • OS COMPATIBILITY: USB NIC adapter for laptop offers plug and play connectivity (no driver install required), works with Windows versions 7/8/10/11/Server, macOS 10.14/10.15/11.0/12.0, Linux distributions with kernel 4.11 to 5.9.16 LTS, and ChromeOS
  • TECHNICAL SPECS: USB 3.2 Gen 1 Type-A (5 Gbps); Compatible with USB 3.0/2.0; 1x RJ45; 9K Jumbo Frames; VLAN Tagging; Wake on LAN; Energy Efficient Ethernet (EEE); Supports twisted pair crossover & auto detection (Auto-MDIX)
  • SPECIFICATIONS: 1x USB 3.0/3.2 Gen1 Type-A 5 Gbps Port / 1x RJ45 / 3 Speeds 10/100/1000 Mbps / Realtek RT8153 / 9K Jumbo Frames / VLAN Tagging / Wake on LAN /Energy Efficient Ethernet (EEE) / USB Powered / Backed for 2-years /24x5 Free Lifetime Assistance
  • CONNECTIVITY TOOLS: Provided with this device, the application improves performance and security, and features a MAC Address Changer
  • Wired
  • USB 3.2 Gen 1 (3.1 Gen 1) Ethernet
  • Fast Ethernet, Gigabit Ethernet 5000 Mbit/s
  • Component for: PC/Laptop Chipset: Realtek RTL8153
Specifications
Auto MDIX IEEE
Yes
Cable length
0.3 m
Chipset
Realtek RTL8153
Compliance certificates
RoHS
Component for
PC/Laptop
Connectivity technology
Wired
Depth
400 mm
Ethernet interface type
Fast Ethernet, Gigabit Ethernet
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
1
Ethernet LAN data rates
10,100,1000 Mbit/s
Full duplex
Yes
Harmonized System (HS) code
85176990
Height
15 mm
Host interface
USB
Housing material
Plastic
Interface
Ethernet
Internal
No
Jumbo frames
9000
Jumbo frames support
Yes
LED indicators
Activity, Link
Linux operating systems supported
Yes
Mac operating systems supported
Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 13.0 Ventura
Master (outer) case height
210 mm
Master (outer) case length
500 mm
Master (outer) case width
330 mm
Maximum data transfer rate
5000 Mbit/s
Networking standards
IEEE 802.1Q, IEEE 802.3, IEEE 802.3ab, IEEE 802.3az, IEEE 802.3u
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 45 °C
Other operating systems supported
ChromeOS
Package depth
225 mm
Package height
15 mm
Package weight
32 g
Package width
120 mm
Product colour
Grey
Products per master (outer) case
200 pc(s)
Server operating systems supported
Windows Server 2003, Windows Server 2008 R2, Windows Server 2012, Windows Server 2016, Windows Server 2019
Storage temperature (T-T)
-10 - 70 °C
USB connector form factor
Straight
USB powered
Yes
USB version
3.2 Gen 1 (3.1 Gen 1)
VLAN tagging
Yes
Wake-on-LAN ready
Yes
Weight
27 g
Width
22 mm
Windows operating systems supported
Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 IoT Enterprise, Windows 10 Pro, Windows 10 Pro x64, Windows 10 x64, Windows 11, Windows 11 x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista x64, Windows XP, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

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Price history over the last 6 months
StarTech.com USB 3.0 to Gigabit Ethernet Network Adapter - 10/100/1000 Mbps, USB to RJ45, USB 3.0 to LAN Adapter, USB 3.0 Ethernet Adapter (GbE), 11in Attached Cable, Driverless Install
Current
R806
Lowest
R746
Highest
R806
Change 24H
+R23   +3%
Week
+R60   +8%
Month
+R59   +8%

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