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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS

StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
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R1,280
+R4 Reward
Add dial-up internet access and external fax modem support to your laptop or desktop computer through USBThis hardware-based 56k USB fax modem lets you access the internet through a dial-up service, when broadband connections are not available. The compact 56k modem is powered through USB, making it... Read More
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Stock 4 Code 2392351 Brand StarTech Model USB56KEMH2 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival
Add dial-up internet access and external fax modem support to your laptop or desktop computer through USB

This hardware-based 56k USB fax modem lets you access the internet through a dial-up service, when broadband connections are not available. The compact 56k modem is powered through USB, making it a perfect accessory to have on hand when you’re traveling with your laptop or need to have a backup connection to the internet for your desktop.

Reliable and versatile internet connectivity

You can use this versatile USB modem as a backup internet connection, for traveling to remote locations, or in rural areas where broadband connections are not available. It supports transfer rates up to 56Kbps (data) and 14.4Kbps (fax) and is compatible with the latest transmission standards (V.92, V.90, and so on).

The controller-based modem uses on-chip processing to deliver dial-up access without taxing your computer’s performance, saving your system’s resources and minimizing the load on the CPU.

Send and receive faxes from your computer

The USB modem also enables your laptop or desktop computer to function like a fax machine, capable of sending and receiving faxes. It supports the latest fax transmission modes, providing fax transfer rates at 14.4Kbps.

Easy portability

With a compact and lightweight design, the USB modem is portable, tucking easily into your laptop bag or travel case. It’s powered through the USB host connection, making it fast and easy to connect without requiring an external power adapter.

The USB56KEMH2 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS. Modem speed: 56 Kbit/s, Interface: USB 2.0, Chipset: Conexant - CX93010-21Z. Supported data transfer rates: 56 Kbps Down, 36.6 Kbps Up, 14.4 Kbps Fax, Upstream data rate: 0.036 Mbit/s, Downstream data rate: 0.056 Mbit/s. LED indicators: Data. Compatible operating systems: - Windows 7, 8, 8.1, 10 - Windows Server 2008 R2, 2012 R2, 2016, 2019 - Mac OS 10.9 to 10.10 -.... Compliance certificates: RoHS, CE, Federal Communications Commission (FCC), REACH, Trade Agreements Act (TAA), Certification: CE, FCC, RoHS, REACH, TAA

Key Highlights
  • DIAL-UP & FAX SUPPORT: Hardware-based USB 2.0 Fax modem adds data and fax functionality to your computer / laptop via USB without putting additional load on your CPU; For faxing, rural internet access, security systems, POS credit authorization
  • VOICE AND CALLER ID SUPPORT: Make and receive phone calls through your desktop / laptop computer; This portable USB modem supports Caller ID functionality and is compatible with most dial-up ISP (Internet Service Provider) networks
  • DATA/FAX MODE SUPPORT: Data: V.92, V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21 Bell 212A & Bell 103; Fax: V.17, V.29, V.27, V.21 Ch 2, EIA/TIA 578 Class 1 and T.31 Fax Class 1.0; DTMF support
  • TECH SPECS: External 56K Modem; Data Fax; USB Type A; 1 x RJ11 Telephone Jack; 56 Kbps Down, 33.6 Kbps Up Data; 14.4 Kbps Fax V.92; V.44 Compression; Conexant CX93010-21Z; USB Powered; TAA Compliant
  • COMPATIBILITY: Drivers available for Windows, Windows Server, macOS (10.9 to 12.x) and Linux (kernel 3.16 and up); Windows Drivers available for download
Specifications
Cables included
Phone (RJ-11)
Certification
CE, FCC, RoHS, REACH, TAA
Chipset
Conexant - CX93010-21Z
Compatible operating systems
- Windows 7, 8, 8.1, 10 - Windows Server 2008 R2, 2012 R2, 2016, 2019 - Mac OS 10.9 to 10.10 - Linux kernel 3.16 to 4.4 LTS
Compliance certificates
RoHS, CE, Federal Communications Commission (FCC), REACH, Trade Agreements Act (TAA)
Depth
77 mm
Downstream data rate
0.056 Mbit/s
Height
20 mm
Interface
USB 2.0
LED indicators
Data
Master (outer) case height
360 mm
Master (outer) case length
730 mm
Master (outer) case width
370 mm
Maximum fax transfer rate
14.4 Kbps
Modem (RJ-11) ports
1
Modem speed
56 Kbit/s
Operating relative humidity (H-H)
10 - 90%
Operating temperature (T-T)
0 - 60 °C
Package depth
163 mm
Package dimensions (WxDxH)
136 x 163 x 32 mm
Package height
32 mm
Package weight
136 g
Package width
136 mm
Products per master (outer) case
100 pc(s)
Quick start guide
Yes
Storage temperature (T-T)
-10 - 70 °C
Supported data transfer rates
56 Kbps Down, 36.6 Kbps Up, 14.4 Kbps Fax
Supported protocols
Modem ITU-T V.92 / V.90, V.34, V.32bis, V.32, V.22bis, V.22, V.23, V.21 Bell 212A, Bell 103 Fax V.17, V.29, V.27 Ter, V.21 channel 2 Data V.44, V.42bis, MNP 5
Upstream data rate
0.036 Mbit/s
Weight
28 g
Width
27 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
StarTech.com USB 2.0 Fax Modem - 56K External Hardware Dial Up V.92 Modem/ Dongle/Adapter - Computer/Laptop Fax Modem - USB to Telephone Jack - USB Data Modem - Network Fax/CMR/POS
Current
R1,280
Lowest
R1,226
Highest
R1,332
Change 24H
+R37   +3%
Week
+R48   +4%
Month
+R46   +4%

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