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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA

StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
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R5,000
+R15 Reward
Adjustable Projector Mount | Up to 27.7” Extension from Wall | Steel / AluminumThe adjustable mount for short throw projectors helps you create a large image from a short distance and keeps your projector out of the way. It's ideal for classrooms, boardrooms, hospitality venues, and many other meeti... Read More
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Stock 4 Code 2392618 Brand StarTech Model PROJWALLMNT Warranty 2 Years

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Estimated delivery Wednesday, October 7
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Adjustable Projector Mount | Up to 27.7” Extension from Wall | Steel / Aluminum

The adjustable mount for short throw projectors helps you create a large image from a short distance and keeps your projector out of the way. It's ideal for classrooms, boardrooms, hospitality venues, and many other meeting spaces.

Wide Compatibility with Short Throw Projectors

Supporting a wide range of projector brands, the short throw projector wall mount features a universal mounting pattern of 12.8" (325 mm) diameter and supports a weight capacity of 33.3 lb. (15 kg).

Adjust the Distance from the Wall

Adjust the distance of your projector from the wall using the telescopic arm, which extends from 16.5" to 27.7" (420 mm to 705 mm). The arm on the low-profile projector wall mount also tilts +5/- 5 degrees to help you find the ideal position.

The Choice of IT Pros Since 1985

StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales.

The StarTech.com Advantage

StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5" to 27.7" from Wall - TAA. Mounting type: Wall, Maximum weight capacity: 15 kg, Product colour: Black, Silver. Width: 180 mm, Height: 735 mm, Depth: 195 mm. Certification: CE, RoHS. Quantity per pack: 1 pc(s), Products per master (outer) case: 1 pc(s), Master (outer) case width: 285 mm

Key Highlights
  • UNIVERSAL PROJECTOR WALL MOUNT: Supports short throw & ultra-short throw projectors w/ mounting hole pattern ranging up to 12.8" (325mm) in diameter; supports projectors up to 33.1lb (15kg)
  • ADJUSTABLE PROJECTOR MOUNT: Supports both short and ultra short throw projectors; The arm allows you to position a projector between 16.5" & 27.7" from the wall (w/ incl tools) to adjust throw ratio
  • PRECISE ADJUSTABILITY: Easily optimize projector placement with 3 color coded dials for +/-10° swivel, +/-5° tilt (pitch), +/-10° rotate (roll); +/-20mm lateral shift; Secure adjustment w/ incl wrench
  • BRAND COMPATIBILITY: Projector wall mount compatible w/ projectors from brands like BenQ, Acer, Optoma, Eiki, Hitachi, Sanyo, NEC, Epson, Sony, LG & Dell among others (several screw sizes incl)
  • THOUGHTFUL DESIGN: Heavy duty steel & aluminum construction, this wall projector mount/holder kit supports in-wall cable routing & integrated cable management; Includes decorative snap-on covers
  • Wall 15 kg Black, Silver
  • Adjustable arm
  • Tilt angle range: -25 - 25°
Specifications
Adjustable arm
Yes
Certification
CE, RoHS
Depth
195 mm
Distance to the wall (max)
70.5 cm
Distance to the wall (min)
42 cm
Harmonized System (HS) code
83024190
Height
735 mm
Housing material
Aluminium, Plastic, Steel
Manual
Yes
Master (outer) case height
145 mm
Master (outer) case length
570 mm
Master (outer) case width
285 mm
Maximum weight capacity
15 kg
Mounting kit
Yes
Mounting type
Wall
Number of anchors included
6
Number of nuts
4
Number of screws
26
Number of washers included
4
Package depth
570 mm
Package height
145 mm
Package weight
4.4 kg
Package width
285 mm
Product colour
Black, Silver
Products per master (outer) case
1 pc(s)
Quantity per pack
1 pc(s)
Screwdriver included
Yes
Screws included
Yes
Swivel angle
360°
Tilt angle range
-25 - 25°
Weight
3.41 kg
Width
180 mm

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Price history over the last 6 months
StarTech.com Universal Projector Wall Mount - Projector Mount supports Short & Ultra Short Throw Projectors up to 33lb (15kg) - Tilt/Swivel/Rotate - Adjustable 16.5 inch to 27.7 inch from Wall - TAA
Current
R5,000
Lowest
R3,651
Highest
R5,205
Change 24H
+R727   +17%
Week
+R766   +18%
Month
+R732   +17%

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