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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
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  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black

StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
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R1,448
+R4 Reward
Streamline cable management with this under-desk cable organizer trayThis under-desk cable management tray helps keep workspaces organized and free of clutter, reducing the risk of tripping hazards and tangled cords.Extra-Large TrayThe extra-large tray is 4.1inches (105mm) wide and has additional he... Read More
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Stock 33 Code 1178047 Brand StarTech Model CALB-DESK-CABLE-TRAY Warranty 2 Years

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Estimated delivery Tuesday, October 6
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Streamline cable management with this under-desk cable organizer tray

This under-desk cable management tray helps keep workspaces organized and free of clutter, reducing the risk of tripping hazards and tangled cords.

Extra-Large Tray

The extra-large tray is 4.1inches (105mm) wide and has additional headspace between the desk and the tray to accomodate larger power adapters or power bars/strips.

Length Adjustable Design

The cable manager tray is length adjustable, offering three different lengths (2.6ft, 3.3ft, and 3.9ft / 0.8m, 1m, and 1.2m) to match the desk size and the distance cables need to be routed. All necessary hardware for length adjustment and product installation is included.

Versatile Setup

This cable organizer works with desks of any material, including wood, glass, and metal, from 0.2inches (5mm) to 2inches (50mm) thick. Cable management slots improve accessibility and enhance workspace aesthetics by keeping cords neatly routed, contributing to better airflow.

No Drilling Required

The organizer tray features a clamp-on installation, allowing for a tool-free setup with no drilling required. This makes it ideal for quick repositioning without damaging the desk. Foam padding protects the desk surface, while rubber on the clamp prevents slipping when attached.

Durable Construction

Built from powder-coated steel, the tray is durable and resistant to scuffs and damage. It remains stable even when fully extended over long periods of time. The ISTA-6 certified packaging ensures the product can withstand various transportation conditions and handling processes.

The StarTech.com Advantage

StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black. Type: Cable tray, Purpose: Desk, Product colour: Black. Width: 105 mm, Height: 207 mm, Weight: 2.3 kg. Package width: 760 mm, Package depth: 125 mm, Package height: 60 mm. Quantity per pack: 1 pc(s), Number of clamps included: 2 pc(s). Master (outer) case width: 775 mm, Master (outer) case length: 275 mm, Master (outer) case height: 200 mm

Key Highlights
  • UNDER DESK CABLE MANAGEMENT TRAY: Keep workspaces organized and clutter-free to reduce the risk of tripping hazards or tangled cords; Extra-large tray is 4.1in (105mm) wide, and additional headspace between the desk and tray fits larger power bars/strips
  • LENGTH ADJUSTABLE: Cable manager tray adjusts to three different lengths to match desk size and the distance cables need to be routed (2.6ft, 3.3ft, 3.9ft / 0.8m, 1m, 1.2m); All the hardware is included for length adjustment and product installation
  • CLAMP-ON INSTALLATION: Organizer tray provides a tool-free setup with no drilling required, ideal for quick repositioning without damaging the desk; Foam padding protects the desk surface, while rubber on the clamp prevents it from slipping when attached
  • DURABLE DESIGN: Powder-coated steel is durable, resistant to scuffs and damage, and remains stable even when fully extended over long periods of time; ISTA-6 certified packaging is able to withstand various transportation conditions and handling processes
  • VERSATILE SETUP: Works with desks of any material, such as wood, glass, or metal, up to 2inches (50mm) thick; Cable Management Slots improve accessibility, enhance workspace aesthetics by keeping cords neatly routed, and contribute to better airflow
  • Desk Cable tray
  • Steel
  • Black
  • 1 pc(s)
Specifications
Depth (max)
120 cm
Depth (min)
80 cm
Desk thickness (max)
5 cm
Desk thickness (min)
5 mm
Height
207 mm
Hex key included
Yes
Master (outer) case height
200 mm
Master (outer) case length
275 mm
Master (outer) case width
775 mm
Material
Steel
Maximum weight capacity
5 kg
Number of clamps included
2 pc(s)
Number of screws
8
Operating relative humidity (H-H)
40 - 60%
Operating temperature (T-T)
10 - 30 °C
Package depth
125 mm
Package height
60 mm
Package weight
2.6 kg
Package width
760 mm
Product colour
Black
Products per master (outer) case
6 pc(s)
Purpose
Desk
Quantity per pack
1 pc(s)
Quick start guide
Yes
Screws included
Yes
Storage temperature (T-T)
10 - 30 °C
Type
Cable tray
Weight
2.3 kg
Width
105 mm

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Manual

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Price history over the last 6 months
StarTech.com Under Desk Cable Management Tray, Length Adjustable Cable Organizer, Clamp-On Installation, No Drilling Required, Power Bar Holder, Black
Current
R1,448
Lowest
R1,198
Highest
R1,547
Change 24H
+R205   +16%
Week
+R216   +18%
Month
+R154   +12%

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