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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay

StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
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R1,881
+R6 Reward
External SSD/HDD Docking Station | USB 3.2 Gen 2 (10 Gbps) to SATAUnleash the power of USB 3.1 Gen 2 (10 Gbps) with this single-drive docking station. It supports both 2.5” and 3.5” form factors for solid-state and hard drives, with a high drive capacity of 6TB.Harness the speed of USB 3.1 Gen 2USB ... Read More
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Stock 6 Code 880717 Brand StarTech Model SDOCKU313 Warranty 2 Years

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Estimated delivery Wednesday, October 7
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External SSD/HDD Docking Station | USB 3.2 Gen 2 (10 Gbps) to SATA

Unleash the power of USB 3.1 Gen 2 (10 Gbps) with this single-drive docking station. It supports both 2.5” and 3.5” form factors for solid-state and hard drives, with a high drive capacity of 6TB.

Harness the speed of USB 3.1 Gen 2

USB 3.1 Gen 2 gives you greater bandwidth and speed with file transfer rates of up to 10 Gbps - twice the speed of USB 3.0 (USB 3.1 Gen 1) technology. It lets you leverage the high performance of the latest SSDs and hard drives, while alleviating bottlenecks in your data transfers.

Top-loading design for easy drive access

It’s never been easier to dock and swap drives from your desktop computer or laptop. Simply insert your drives into the top loading slot, with no tools or trays required. The HDD ejection button allows fast and simple drive removal.

Convenient compatibility

The docking station comes with a USB Type-A to B cable, providing backward compatibility with your existing USB 3.0, 2.0 and 1.x devices. It also supports UASP for enhanced performance.

The SDOCKU313 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5" SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay. Storage media type: HDD, SSD, Storage drive interface: Serial ATA III, Storage drive sizes supported: 2.5,3.5". Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type micro-B. Product colour: Black, Material: Plastic, Maximum data transfer rate: 10 Gbit/s. AC input voltage: 110 - 240 V, Input current: 0.6 A, Output voltage: 12 V. Width: 92.7 mm, Depth: 145 mm, Height: 64 mm

Key Highlights
  • HARD DRIVE DOCKING STATION: This single-bay hard drive docking station enables access to a 2.5/3.5" SATA drive for file backup, imaging, and data transfer over USB 3.2 Gen 2 (10 Gbps); Toolless design enables hot-swapping of idle drives
  • DRIVE COMPATIBILITY: Supports a 2.5/3.5" SATA HDD/SSD of any capacity; 4Kn Compatible; OS Independent; IDE (SAT2IDEADP), mSATA (SAT2MSAT25), & M.2 SATA (SAT32M225) adapters sold separately
  • PERFORMANCE: Get maximum performance from your SATA III drive over a 10 Gbps USB 3.2 host connection; Built-in SATA controller with upgradeable firmware; Backwards compatible with previous SATA & USB versions; No software / drivers required
  • SPECS: Single-Bay Hard Drive Dock; SATA I/II/III with TRIM; USB 3.2 Gen 2 (10 Gbps) Host Connection; Toolless Design; Top-Loading Drive Bay with Eject Button; Power and Activity LEDs; Includes 3ft (1m) USB-A Cable and Universal Power Adapter
  • THE IT PRO'S CHOICE: Designed and built for IT Professionals, this Single-Bay Hard Drive Dock is backed for 2 years, including free lifetime 24/5 multilingual technical assistance
  • 10 Gbit/s
  • Material: Plastic
  • Storage media type: HDD, SSD
  • Storage drive interface: Serial ATA III
  • Storage drive sizes supported: 2.5,3.5"
  • Host interface: USB 3.2 Gen 2 (3.1 Gen 2) Type micro-B
  • DC-in jack
  • Black
Specifications
AC adapter included
Yes
AC input voltage
110 - 240 V
Built-in fan
No
Cables included
USB
Certification
CE, FCC, REACH
Chipset
ASMedia - ASM1351
Compliance certificates
RoHS
DC-in jack
Yes
Depth
145 mm
Harmonized System (HS) code
84733080
Height
64 mm
Host interface
USB 3.2 Gen 2 (3.1 Gen 2) Type micro-B
Included power plug types
AU, EU, NA, UK
Input current
0.6 A
LED indicators
Activity, Power
Master (outer) case height
185 mm
Master (outer) case length
475 mm
Master (outer) case width
385 mm
Material
Plastic
Maximum data transfer rate
10 Gbit/s
Maximum storage capacity
6 TB
Number of storage drives supported
1
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
5 - 35 °C
Output current
2 A
Output voltage
12 V
Package depth
91 mm
Package height
171 mm
Package weight
758 g
Package width
163 mm
Power plug type
Type M
Product colour
Black
Products per master (outer) case
10 pc(s)
Quick installation guide
Yes
Storage drive interface
Serial ATA III
Storage drive sizes supported
2.5,3.5"
Storage media type
HDD, SSD
Storage temperature (T-T)
-20 - 50 °C
UASP support
Yes
USB 3.2 Gen 2 (3.1 Gen 2) ports quantity
1
Weight
392 g
Width
92.7 mm

Manual

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Leaflet

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Price history over the last 6 months
StarTech.com Single Bay USB 3.1 to SATA Hard Drive Docking Station, USB 3.1 (10 Gbps) Hard Drive Dock, External 2.5/3.5 inch SATA III HDD/SSD Docking Station, Top-Loading Hard Drive Bay
Current
R1,881
Lowest
R1,732
Highest
R1,881
Change 24H
+R102   +6%
Week
+R149   +9%
Month
+R135   +8%

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