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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring

StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
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R3,268
+R10 Reward
Monitor Mount | For up to 34” VESA Mount Displays | Integrated Cable Management | 2-Year WarrantySave space with this premium desk mount monitor arm, by suspending your screen above your desk.Versatile UseUse the single arm monitor mount to mount your VESA mount monitor (75x75, 100x100) up to 34”.Sl... Read More
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Stock 6 Code 2392706 Brand StarTech Model ARMPIVOT2USB3 Warranty 2 Years

Shipping & Returns

Estimated delivery Friday, October 9
You will be kept updated through our detailed tracking system
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Monitor Mount | For up to 34” VESA Mount Displays | Integrated Cable Management | 2-Year Warranty

Save space with this premium desk mount monitor arm, by suspending your screen above your desk.

Versatile Use

Use the single arm monitor mount to mount your VESA mount monitor (75x75, 100x100) up to 34”.

Sleek and Stable Design

Made of aluminum, the VESA mount monitor stand provides stable support for your display, with a weight capacity of up to 17.6 lb. (8 kg). Built-in USB 3.0 ports provide convenient connectivity for your computer.

The arm extends 20.2” (514 mm) to allow a wide range of motion. Move the monitor holder arm effortlessly side to side to adjust your screen.

With its articulating arm, the monitor mount makes it easy to find the right viewing angle. Pan +90/-90 degrees left or right and tilt your display +90/-90 degrees up or down. For landscape or portrait viewing, rotate your display +90/-90 degrees.

Height Adjustment

Work in comfort with this height adjustable monitor stand that lets you raise or lower the monitor arm along the pole, up to 24.4” (620 mm).

The Choice of IT Pros Since 1985

StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales

The ARMPIVOT2USB3 is backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34" (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring. Mounting: Clamp, Maximum weight capacity: 8 kg, Minimum screen size: 43.2 cm (17"), Maximum screen size: 86.4 cm (34"), Minimum VESA mount: 75 x 75 mm, Maximum VESA mount: 100 x 100 mm. Height adjustment, Tilt angle range: -90 - 90°. Product colour: Black

Key Highlights
  • HEAVY DUTY MONITOR MOUNT: VESA 75x75/100x100mm compatible articulating desk mount monitor arm supports 1 large display up to 32" (16:9) or an ultrawide display up to 34" (21:9) up to 17.6lb (8kg); Full motion articulation; 2x USB 3.0 passthrough ports
  • EASY INSTALLATION: Tighten c-clamp from top with incl. tool or grommet mount to secure to desk (0.4"-2"/10mm-50mm thick); Easily mount display with detachable VESA plate; tools incl. to adjust articulation tension
  • MECHANICAL SPRING ONE-TOUCH ADJUSTMENT: Single monitor mount with mechanical spring arm allows a max height of 24.4in (62cm) from the desk, toolless 10" (25.4cm) height adjustability and outward extension up to 18.4in (46.7cm)
  • WIDE RANGE OF MOTION: Ergonomic monitor arm increases comfort & productivity w/ +/-90 tilt, +/-90 swivel, 90 rotating screen (landscape/portrait) & toolless adjustable height along 11.8" (300mm) pole
  • CONVENIENT CONNECTIVITY: This desk clamp monitor arm with USB includes 2x 5Gbps USB 3.2 Gen 1 passthrough ports that extend your PC/laptop/desktop computer/dock ports for connecting devices & built-in cable management
  • Maximum weight capacity: 8 kg
  • Minimum screen size: 43.2 cm (17") Maximum screen size: 86.4 cm (34")
  • Number of displays supported: 1
  • Clamp Mounting type: Desk
  • Maximum VESA mount: 100 x 100 mm
  • Height adjustment
  • Aluminium Black
Specifications
Angle of rotation
90°
Certification
CE, REACH
Compliance certificates
RoHS
Depth
594 mm
Desk thickness (max)
5 cm
Desk thickness (min)
1 cm
Extension arm (max)
51.4 cm
Grommet plate included
Yes
Harmonized System (HS) code
85299097
Height
620 mm
Height adjustment
Yes
Housing material
Aluminium
Master (outer) case height
375 mm
Master (outer) case length
450 mm
Master (outer) case width
500 mm
Maximum screen size
86.4 cm (34")
Maximum VESA mount
100 x 100 mm
Maximum weight capacity
8 kg
Minimum screen size
43.2 cm (17")
Minimum VESA mount
75 x 75 mm
Mounting
Clamp
Mounting type
Desk
Number of cable clips
1
Number of displays supported
1
Number of screws
9
Number of washers included
4
Package depth
240 mm
Package height
117 mm
Package weight
4.15 kg
Package width
435 mm
Product colour
Black
Products per master (outer) case
6 pc(s)
Screws included
Yes
Swivel angle
90°
Tilt angle range
-90 - 90°
Weight
3.25 kg
Width
35 mm
Wrench type
Hexagonal wrench

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
StarTech.com Desk Mount Monitor Arm with 2x USB 3.0 Ports, Full Motion Single Monitor Mount, up to 34 inch (17.6lb/8kg) VESA Display, Clamp/Grommet Mount, Mechanical Spring
Current
R3,268
Lowest
R2,775
Highest
R3,304
Change 24H
+R413   +14%
Week
+R374   +13%
Month
+R472   +17%

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