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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp

StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
0 reviews • Write a review
R3,743
+R11 Reward
Monitor Arm with Laptop Tray | Up to 34" monitors & 8kg in weight | C-Clamp MountingThis Desktop Mount Laptop Arm enables you to raise your laptop off your desk and position it to increase ergonomics and productivity. Alternatively, you can mount a monitor up to 34" (16:9 or 21:9). The laptop/monito... Read More
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Stock 3 Code 1176789 Brand StarTech Model ARMUNONB1 Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Monitor Arm with Laptop Tray | Up to 34" monitors & 8kg in weight | C-Clamp Mounting

This Desktop Mount Laptop Arm enables you to raise your laptop off your desk and position it to increase ergonomics and productivity. Alternatively, you can mount a monitor up to 34" (16:9 or 21:9). The laptop/monitor arm supports up to 17.7lb / 8kg in weight, and it features cable management, one-touch/spring-assisted height adjustments along the 12.2" pole while extending up to a total height of 22" from the surface of the desk.

Laptop and Monitor Support

The laptop tray offers an area of 12.6"x9.5" to support your laptop up to 17.7lb/8kg, and it is fully adjustable to your viewing angle and height. When not using this arm as a laptop mount, you can mount monitors up to 34".

The VESA mount offers a full range of motion that will adjust to your setup and ergonomics needs, When using it as a notebook mount, your laptop will need additional security at steeper angles (not included).

Create an ergonomic setup

This full motion monitor arm lets you extend, tilt, and swivel your monitor and laptop with a full range of motion across multiple axes, with spring-assisted height adjustments for effortless positioning. It makes it easy to create an ergonomic work environment that's tailored to your specific needs.

The monitor arm is perfect for smaller work environments, like cubicles, providing everything you need while using less space.

Easy Installation

Install this laptop/monitor arm along the edge of your desk, table or counter using the C-clamp that can be tightened by hand. And it supports desks with up to 3.3 in (8.5 cm) in thickness.

ARMUNONB1 is backed by a StarTech.com 5-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34" Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp. Product type: Laptop & monitor arm, Product colour: Black, Material: Aluminium. Swivel angle range: -180 - 180°, Tilt angle range: -85 - 90°, Angle of rotation: 360°. Width: 570 mm, Depth: 320 mm, Height: 310 mm. Package width: 476 mm, Package depth: 252 mm, Package height: 150 mm. Master (outer) case width: 490 mm, Master (outer) case length: 262 mm, Master (outer) case height: 320 mm

Key Highlights
  • DESK MOUNT LAPTOP ARM: Easily mount a laptop using this monitor arm & laptop tray; Ventilated laptop tray is 12.6""x9.5"" (32x24cm) and supports up to 17.7lb/8kg; 2 protrusions (25mm) to support laptop when tilted; Or use as monitor arm without laptop tray
  • 34 INCH LARGE MONITOR SUPPORT: VESA 75x75mm/100x100mm compatible, heavy duty aluminum single monitor mount that can support a large 34"" (16:9) display or a 34"" (21:9) ultrawide display up to 17.7lb/8kg and provides a full range of motion
  • FULL RANGE OF MOTION: This articulating monitor arm w/ laptop tray offers -85/+90° vertical tilt, -90/+90° horizontal swivel & -180/+180° rotation (portrait/landscape); 360° arm rotation; Notebook will need additional security at steeper angles (not incl)
  • EASY ADJUSTMENTS BY HAND: Desk mounted ergonomic laptop stand and arm with easy one-touch and spring-assisted height adjustment range of 13.8"" (35cm); Manual adjustable height along the 12.2"" (31cm) pole; Max height of 22"" from desk surface; Tools incl
  • FLEXIBLE INSTALLATION: Interchangeable C-clamp mount that can be tightened by hand to desk/table (0.4""-3.3""/10mm-85mm thick); Includes tools to adjust articulation tension; Optional rubber pads for laptop tray holder to prevent scuffs/scratches
  • Laptop & monitor arm Black Aluminium
  • Maximum weight capacity: 8 kg
  • Height adjustment VESA mounting
Specifications
Angle of rotation
360°
Depth
320 mm
Desk thickness (max)
8.8 cm
Harmonized System (HS) code
84733080
Height
310 mm
Height adjustment
Yes
Master (outer) case height
320 mm
Master (outer) case length
262 mm
Master (outer) case width
490 mm
Material
Aluminium
Maximum monitor screen size compatibility
86.4 cm (34")
Maximum weight capacity
8 kg
Mounting type
Desk
Number of devices supported
1
Package depth
252 mm
Package height
150 mm
Package weight
4.6 kg
Package width
476 mm
Panel mounting interface
75 x 75,100 x 100 mm
Product colour
Black
Product type
Laptop & monitor arm
Products per master (outer) case
2 pc(s)
Rotating
Yes
Swivel angle range
-180 - 180°
Tilt angle range
-85 - 90°
VESA mounting
Yes
Weight
4.6 kg
Width
570 mm
Wrench included
Yes

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Manual

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Price history over the last 6 months
StarTech.com Desk Mount Laptop Arm - Full Motion Articulating Arm for Laptop or Single 34 inch Monitor - VESA Mount Laptop Tray Bracket - Ergonomic Adjustable Notebook Stand - Desk-Clamp
Current
R3,743
Lowest
R2,983
Highest
R3,827
Change 24H
+R613   +20%
Week
+R760   +25%
Month
+R737   +25%

Independent reviews by tech media

windowscentral.comSean
7/10

Verdict: You should buy this if. You need to reposition your laptop or monitor frequentlyYou need to attach a monitor arm to a desk with a clamp rather than screwsYou have a monitor that is VESA-compatibleYou shouldn't buy this if. You don't need flexibility f...

Pros
  • Fully articulated for flexibility
  • Supports VESA mounting and has a laptop stand
  • Can attach to desks of varying thickness
  • Supports monitors up to 32 inches
Cons
  • Expensive
  • Requires fine-tuning
Read the full review at windowscentral.com →

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