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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA

StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
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R7,850
+R23 Reward
Dual monitor desk mount with support for up to 27" monitors with height adjustable spring armThis crossbar monitor desk mount is designed to support up to two 27-inch displays, creating an ergonomic multi-monitor setup that provides an extensive viewing area for productivity. The built-in handle ena... Read More
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Stock 4 Code 2392905 Brand StarTech Model H2M1AS2-MONITOR-ARM Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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ARCTIC W1-3D - Monitor Wall Mount with Gas Lift Technology, 8 kg, 33 cm (13 inch), 81.3 cm (32 inch), 75 x 75 mm, 100 x 100 mm, Black
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ARCTIC W1-3D - Monitor Wall Mount with Gas Lift Technology, 8 kg, 33 cm (13 inch), 81.3 cm (32 inch), 75 x 75 mm, 100 x 100 mm, Black
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DIGITUS Single Monitor Desk Clamp Mount, black 45degree Swivel,45degree Tilt,rotate 360ø,15 inch-27 inch TFT, max load 8Kg, VESA max 100x100
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DIGITUS Single Monitor Desk Clamp Mount, black 45degree Swivel,45degree Tilt,rotate 360ø,15 inch-27 inch TFT, max load 8Kg, VESA max 100x100
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Desk holder for 2 LED/LCD monitors 10-32 L-18GD ART 9KG 2xUSB3.0
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Desk holder for 2 LED/LCD monitors 10-32 L-18GD ART 9KG 2xUSB3.0
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NanoRS Gaming Monitor Mount 17-32 with RGB LED Lighting Desk Mount Height Adjustable Swivel Tilt Max. 9kg VESA 75x75 / 100x100
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Desk monitor mount Gembird MA-D3-01, 1-arm desk mount, VESA 75x75–100x100, up to 7 kg, for 17–27 inch screens, black
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Wall mounted adjustable monitor arm Gembird MA-WA3-01 for 3 monitors
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Monitor mount LOGILINK BP0099 for 2 displays, up to 81.3 cm (32 inch), VESA 75x75–100x100, max 8 kg, black
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Neomounts DS70-810BL2 Monitor arm 17-32 inch - gas spring - space saving - 180°-stop
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Neomounts FPMA-D865DBLACK Monitor stand 10-27 inch - gas spring
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Neomounts DS70PLUS-450BL1 Monitor arm 17-49 inch - gas spring - Topfix - 180°-stop
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Neomounts DS70PLUS-450BL1 Monitor arm 17-49 inch - gas spring - Topfix - 180°-stop
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Dual monitor desk mount with support for up to 27" monitors with height adjustable spring arm

This crossbar monitor desk mount is designed to support up to two 27-inch displays, creating an ergonomic multi-monitor setup that provides an extensive viewing area for productivity. The built-in handle enables moving all monitors simultaneously, while the spring-assisted arm enables multiple adjustments to suit different ergonomic needs.

Height Adjustment with One Smooth Motion

The mechanical spring arm enables toolless height adjustment of up to 12.9in (32.7cm) with effortless one-touch motion. The maximum arm extension is 22.6in (57.4cm) and a total weigh capacity of 33lb (15kg).

Visual Experience

This monitor mount is ideal for bezel-less or slim bezel displays, creating a more extensive and seamless viewing experience that enhances multitasking and productivity. The VESA mounts can slide along the crossbar, allowing for further adjustments.

Range of Motion

The monitors' VESA mounts enable support +/-15° swivel, +65/-15° tilt, and 360° screen rotation for portrait/landscape orientation.

Cable Management

To maintain an organized workspace, the arms feature a cable management channel along the underside to keep cables out of sight, reducing clutter and contributing to a tidy setup.

The StarTech.com Advantage

StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27" Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA. Mounting: Clamp, Maximum weight capacity: 30 kg, Minimum screen size: 43.2 cm (17"), Maximum screen size: 68.6 cm (27"), Minimum VESA mount: 75 x 75 mm, Maximum VESA mount: 100 x 100 mm. Height adjustment, Swivel angle range: -15 - 15°, Tilt angle range: -15 - 65°. Product colour: Black

Key Highlights
  • DESK MOUNT MONITOR ARM: Dual monitor mount for up to 27-inch displays; Max 33lb (15kg); VESA plate supports 75x75/100x100mm Patterns; Crossbar keeps monitors perfectly aligned at all × Articulating mechanical spring arm; TAA-compliant
  • SYNCHRONIZED MOVEMENT: Crossbar design with built-in handle enables moving the dual monitor setup without realigning the monitors; Monitor stand includes tools to adjust arm tension; Max arm extension 22.6in (57.4cm), height range 7.9-20.8in (20.2-52.9cm)
  • MECHANICAL SPRING ONE-TOUCH ADJUSTMENT: Full-motion arm features a high-quality mechanical spring for smooth and effortless one-touch motion; Mechanical springs are more robust and resistant to wear over time compared to gas springs; Backed for 10 years
  • DISPLAY ADJUSTMENT: Ergonomic dual-monitor mount w/toolless adjustments of +/-15° swivel, +65/-15° tilt, & 360° screen rotation (portrait/landscape); The crossbar swivels +/-90°; spring arm supports 360° rotation, & swivel arm supports 180° rotation
  • ORGANIZED WORKSPACE: Cable management channels along the arms of the multi-monitor mount keep cables organized and out of sight, while a cable clip at the base helps maintains a tidy setup; Thumb screws included for tool-less monitor mounting
  • Maximum weight capacity: 30 kg
  • Minimum screen size: 43.2 cm (17") Maximum screen size: 68.6 cm (27")
  • Number of displays supported: 2
  • Clamp Mounting type: Desk
  • Maximum VESA mount: 100 x 100 mm
  • Height adjustment Tilt adjustment
  • Cable management
  • Aluminium, Plastic, Steel Black
Specifications
Adjustable depth
Yes
Angle of rotation
360°
Anti-theft function
No
Cable management
Yes
Compliance certificates
Trade Agreements Act (TAA)
Depth
640 mm
Depth adjustment range
160 - 574 mm
Desk thickness (min)
2 cm
Height
529 mm
Height adjustment
Yes
Height adjustment range
202 - 529 mm
Housing material
Aluminium, Plastic, Steel
Manual
Yes
Master (outer) case height
171 mm
Master (outer) case length
352 mm
Master (outer) case width
800 mm
Maximum screen size
68.6 cm (27")
Maximum VESA mount
100 x 100 mm
Maximum weight capacity
30 kg
Maximum weight capacity (per display)
15 kg
Minimum screen size
43.2 cm (17")
Minimum VESA mount
75 x 75 mm
Mounting
Clamp
Mounting type
Desk
Number of cable clips
1
Number of displays supported
2
Number of screws
12
Package depth
352 mm
Package height
171 mm
Package weight
6.3 kg
Package width
800 mm
Pivot angle
-180 - 180°
Product colour
Black
Products per master (outer) case
1 pc(s)
Rotating
Yes
Screws included
Yes
Swivel angle range
-15 - 15°
Swivelling
Yes
Tilt adjustment
Yes
Tilt angle range
-15 - 65°
VESA mount included
Yes
Weight
6 kg
Width
793 mm
Wrench type
Hexagonal wrench

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Price history over the last 6 months
StarTech.com Desk Mount Dual Monitor Arm with Crossbar, Up To 27 inch Displays, VESA 75x75/100x100, Max 33lb/15kg, C-Clamp, Fully Articulating, Mechanical Spring, TAA
Current
R7,850
Lowest
R6,082
Highest
R8,251
Change 24H
+R1,718   +28%
Week
+R1,336   +21%
Month
+R1,336   +21%

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