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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops

StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops
StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops
StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops
StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops
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R1,014
+R2 Reward
This cell phone repair kit provides all the necessary tools for precision repairs on laptops, smartphones and tabletsThis 23-piece tool kit provides all of the essential screwdrivers, bits, tweezers and spudgers you'll need to repair virtually any smartphone, tablet or laptop. It’s the perfect addit... Read More
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Stock 24 Code 2392392 Brand StarTech Model CTKRPR Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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This cell phone repair kit provides all the necessary tools for precision repairs on laptops, smartphones and tablets

This 23-piece tool kit provides all of the essential screwdrivers, bits, tweezers and spudgers you'll need to repair virtually any smartphone, tablet or laptop. It’s the perfect addition to your electronics repair bench, for working on a wide range of mobile devices including iPhone, iPad, Samsung Galaxy®, HP Chromebook™, Lenovo® Think Pad®, Acer® Chromebook and MacBook.

The kit includes:

• Two spudger tools, as well as a triangle pry-tool and a suction cup that enable you to pry and remove the screen from a tablet or smartphone

• A multi-bit screwdriver, with 16 bits that are suitable for opening the most popular smartphones, tablets and laptops, to remove or replace internal board screws and standoffs

• A set of tweezers, for positioning small cables, connectors or chips within the housing of your mobile devices

• A SIM card ejector pin, that enables you to remove SIM cards from smartphones and tablets

• A convenient hard-shelled storage case, that provides a neat and tidy storage solution for all of the included tools

The CTKRPR is backed by a StarTech.com 2-year warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops. Type: Toolkits, Best uses: Laptop, Tools included: Screwdriver, Spudger, Suction cup, Tweezer. Width: 160 mm, Depth: 171 mm, Height: 40 mm. Package width: 189 mm, Package depth: 336 mm, Package height: 120 mm. Master (outer) case width: 390 mm, Master (outer) case length: 350 mm, Master (outer) case height: 210 mm

Key Highlights
  • Approach your repair with confidence, knowing you have the right tools on hand for all devices from the major technology brands
  • Save time and frustration with a single tool kit that has everything you'll need for cell phone, tablet and smartphone repair
Specifications
Best uses
Laptop
Case colour
Transparent/Black
Depth
171 mm
Height
40 mm
Master (outer) case height
210 mm
Master (outer) case length
350 mm
Master (outer) case width
390 mm
Number of bit drivers
16
Number of screwdrivers
1
Number of spudgers
2
Number of suction cups
1
Number of tweezers
1 tweezers
Package depth
336 mm
Package height
120 mm
Package weight
2.45 kg
Package width
189 mm
Product colour
Multicolour
Products per master (outer) case
24 pc(s)
Screwdrivers/bits tips included
Hex (metric), Pentalobe, Phillips, Slot, Torx
Tools included
Screwdriver, Spudger, Suction cup, Tweezer
Type
Toolkits
Weight
295 g
Width
160 mm

Leaflet

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Price history over the last 6 months
StarTech.com Cell Phone Repair Kit for Smartphones, Tablets and Laptops
Current
R1,014
Lowest
R712
Highest
R1,068
Change 24H
+R265   +35%
Week
+R301   +42%
Month
+R298   +42%

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