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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

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StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M

StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
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R2,868
+R9 Reward
Facilitate a longer 8K connection without requiring an external power sourceConnect a 4K/8K DisplayPort 1.4-enabled monitor to a source or MST-enabled hub, using this Active DisplayPort 1.4 Cable. The active signal booster delivers reliable audio and 8K video output at up to 25ft (7.6m) without a Di... Read More
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Stock 5 Code 2392830 Brand StarTech Model DP14A-7M-DP-CABLE Warranty 2 Years

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Cable gender changer DisplayPort DVI VALUE 12.99.3157
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DisplayPort cable male - male ACT 1 meter AC3900
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ACT 3 meters DisplayPort 1.4 cable 8K male - male
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Synergy 21 Cable Video DisplayPort ST/ST 1.0m Ultra HD 8k*4ka60Hz 4 4 4 8 Bit HDR - Cable - Digital/Display/Video
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ROLINE 11.04.5960 DisplayPort-Cable 1 m Black (11.04.5960)
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ROLINE 11.04.5960 DisplayPort-Cable 1 m Black (11.04.5960)
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ROLINE - Adapterkabel - DisplayPort männlich zu HDMI männlich - 4.5 m - abgeschirmt - Schwarz (11.04.5783)
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VALUE DisplayPort Cable v1.4 DP-DP Flat ST/ST 1m - Cable - Digital/Display/Video - 1 m (11.99.5861)
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Good Connections Anschlusskabel DisplayPort 1.2 - Stecker inkl. Verriegelungsschutz - vergoldet - schwarz - 3m
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ROLINE 11.04.5961 DisplayPort-Cable 1,5 m Black (11.04.5961)
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Facilitate a longer 8K connection without requiring an external power source

Connect a 4K/8K DisplayPort 1.4-enabled monitor to a source or MST-enabled hub, using this Active DisplayPort 1.4 Cable. The active signal booster delivers reliable audio and 8K video output at up to 25ft (7.6m) without a DisplayPort repeater and external power source. This active DP 1.4 cable is unidirectional with conveniently labeled connectors for source and display to simplify setup.

Durable Design

This long DisplayPort cable features a flexible TPE outer jacket to reduce wear from corner bends and long cable runs. Robust strain reliefs enable soft and flexible bends, for convenient positioning of the cable. The latching DP connectors are gold plated for improved conductivity and anti-tarnish properties, and attaches securely to the device to prevent accidental disconnection.

Supported DisplayPort 1.4 Features:

This 8K DisplayPort cable supports all DP 1.4 features:

• Resolutions up to 8K 60Hz, 4K 120Hz, 1440p 240Hz with a compatible DP source and display
• HDCP 2.2 support
• High Bit Rate 3 (HBR3) bandwidth of 32.4Gbps
• High Dynamic Range 10 (HDR10)
• Display Stream Compression 1.2 (DSC 1.2)
• Multi-Stream Transport (MST) for daisy-chaining multiple monitors
• 32 Uncompressed Digital Audio Channels
• Backward compatible with 5K 60Hz, 4K 120Hz and previous DP versions

The Active DP Cable is constructed with aluminum-mylar shielding to minimize EMI interference for clear and reliable audio/video output. This DP cable is designed for long-term reliability, and is the ideal solution for setting up boardrooms, video walls, and TV signage.

The StarTech.com Advantage

StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M. Cable length: 7.7 m, Connector 1: DisplayPort, Connector 2: DisplayPort. Compliance certificates: RoHS. Cable diameter: 7.5 mm. Package width: 330 mm, Package depth: 252 mm, Package height: 100 mm. Master (outer) case width: 430 mm, Master (outer) case length: 380 mm, Master (outer) case height: 290 mm

Key Highlights
  • DESIGNED FOR LONG RANGE: 7.6m (25ft) Active DisplayPort 1.4 Cable delivers 8K video beyond the length of passive cables; Integrated self-powered signal booster enables consistent performance without the need for a DP booster or external power source
  • DURABLE CONSTRUCTION: Latching gold-plated connectors with robust strain reliefs to prevent accidental disconnects; TPE outer cable jacket is flexible, non-toxic, halogen-free, and RoHS compliant; Shielded cable and connector for enhanced EMI protection
  • VERSATILE INSTALLATION: This active DP 1.4 cable is unidirectional, with conveniently labeled connectors for source and display; 7.5mm Cable O.D. is identical to passive cables and improves flexibility; VW-1 Fire rated jacket enhances flame resistance
  • APPLICATIONS: Ideal for high resolution 8K displays; Up to 120Hz refresh rate at 4K resolution; Suitable for high performance GPUs and AV workstations; Supports MST multi-monitor daisy chains; Connect a DP monitor to a UHD docking station
  • SPECS: Black; 7.6m (25ft); Unidirectional cable; DP8K supports HBR3/HDR10/MST/DSC 1.2/HDCP 2.2; 8K 60Hz, 4K 120Hz, 1440p 240Hz w/DSC; Backward Compatible w/ DP 1.3/1.2; Cable O.D.: 7.5mm; Gold-Plated Connectors; Rugged TPE Jacket w/Aluminum Mylar Shield
  • 7.7 m
  • DisplayPort Straight Male
  • DisplayPort Straight Male
  • DisplayPort version: 1.4
  • 7680 x 4320 pixels 144 Hz 25.92 Gbit/s
  • HDCP Display Stream Compression (DSC)
  • Black
Specifications
AWG wire size
24/28
Bandwidth
32400 MB/s
Cable diameter
7.5 mm
Cable length
7.7 m
Cable material
Copper
Cable shielding
Aluminum mylar foil
Compliance certificates
RoHS
Connector 1
DisplayPort
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
DisplayPort
Connector 2 form factor
Straight
Connector 2 gender
Male
Connector contacts plating
Gold
Data transfer rate
25.92 Gbit/s
Display Stream Compression (DSC)
Yes
Display Stream Compression (DSC) version
1.2
DisplayPort version
1.4
Fire-resistance rating
VW-1
HBR3 support
Yes
HDCP
Yes
HDCP version
2.2
Jacket material
Thermoplastic elastomer (TPE)
Master (outer) case height
290 mm
Master (outer) case length
380 mm
Master (outer) case width
430 mm
Maximum refresh rate
144 Hz
Maximum resolution
7680 x 4320 pixels
Multi-Stream Transport (MST)
Yes
Operating relative humidity (H-H)
0 - 85%
Operating temperature (T-T)
0 - 50 °C
Package depth
252 mm
Package height
100 mm
Package weight
500 g
Package width
330 mm
Product colour
Black
Products per master (outer) case
20 pc(s)
Storage temperature (T-T)
-20 - 60 °C
Supported graphics resolutions
3840 x 2160, 7680 x 4320
Sustainability compliance
Yes

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Price history over the last 6 months
StarTech.com 7.6m (25ft) Active DisplayPort 1.4 Cable, DP8K DisplayPort Cable w/HBR3, HDR10, MST, DSC 1.2, HDCP 2.2, 8K 60Hz, 4K 120Hz - DP 1.4 Cable M/M
Current
R2,868
Lowest
R2,354
Highest
R2,868
Change 24H
+R302   +12%
Week
+R514   +22%
Month
+R428   +18%

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