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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M

StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
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R556
+R1 Reward
Create Ultra HD connections between your High Speed HDMI®-equipped devicesThe HDMM5M High Speed HDMI® cable (5m/16.4ft) features 2 gold-plated HDMI (male) connectors and durable high quality construction to provide a dependable HDMI to HDMI connection between devices such as Blu-Ray Disc™ players, H... Read More
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Stock 4 Code 878641 Brand StarTech Model HDMM5M Warranty 2 Years

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Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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Create Ultra HD connections between your High Speed HDMI®-equipped devices

The HDMM5M High Speed HDMI® cable (5m/16.4ft) features 2 gold-plated HDMI (male) connectors and durable high quality construction to provide a dependable HDMI to HDMI connection between devices such as Blu-Ray Disc™ players, HDTVs, DVD Players, stereo receivers, projectors and more.

This high quality HDMI cable fully supports 1080p+ resolutions at up to 120Hz refresh rate, with life-like color. To accommodate the demands of future high definition devices, such as increased resolutions and higher frame rates, this Ultra HD cable supports resolutions up to 4k x 2k.

The HDMM5M 5-meter/16.4ft HDMI cable is backed by StarTech.com's Lifetime Warranty.

About StarTech.com HDMI to HDMI Cables:

StarTech.com High Speed HDMI digital video and audio cables are expertly designed and constructed of only top quality materials to ensure high quality, high definition performance. The HDMI standard combines high bandwidth video and multi-channel digital audio into a single cable, and provides crystal clear image resolution.

Please Note: This is a replacement product for StarTech.com's 15 ft High Speed HDMI® Cable - HDMI- M/M (HDMIMM15).

The StarTech.com Advantage

StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M. Cable length: 5 m, Connector 1: HDMI Type A (Standard), Connector 1 gender: Male, Connector 2: HDMI Type A (Standard), Connector 2 gender: Male, Connector contacts plating: Gold, HDMI version: 1.4b, 3D, Audio Return Channel (ARC), Product colour: Black

Key Highlights
  • HIGH SPEED HDMI CABLE: 16.4 ft (5m) HDMI 1.4b Cable with Ethernet supports 4K video (3840x2160p, 24, 25, 30Hz / 4096x2160p, 24Hz), Full HD (1920x1080p, 120Hz), 10.2 Gbps bandwidth, wide aspect ratio, 8Ch Audio (5.1/7.1/DD+/Dolby TrueHD), 3D Video
  • DURABLE: 16.4ft Ultra HD 4K high speed HDMI cable (fully molded) with durable PVC jacket for high strength and reliability; Flexible PVC strain relief prevents fraying/damage due to repetitive bending or rough usage
  • QUALITY CONSTRUCTION: 30AWG wire with gold-plated connectors, and superior EMI shielding with Al-Mylar foil & copper braid improve signal integrity and reliability, providing higher quality video & audio with this HDMI 1.4 cable
  • APPLICATIONS: Use this 4K HDMI cable in home offices, conference rooms, offices or classrooms; works with your laptop, professional workstation & soundbar for presentations via UHD/4K monitor, projector or large display; Samsung/Sony/Apple TV/Dell/Lenovo
  • SPECS: 16.4 foot (5 meters) / Black / HDMI 1.4b / HDMI Cord Male to Male / 30 AWG / Gold-plated connectors /PVC Jacket / Shield: Al-Mylar foil w/ 65% Braid / ARC, Deep Color, HDCP 1.4, CEC / YCC601 Color / Supports HDMI 1.4 and earlier/ Lifetime Warranty
  • 5 m
  • HDMI Type A (Standard) Straight Male
  • HDMI Type A (Standard) Straight Male
  • HDMI version: 1.4b
  • 120 Hz
  • Dolby Digital Plus, Dolby TrueHD
  • 3D Audio Return Channel (ARC) HDMI Ethernet channel
  • Black
Specifications
3D
Yes
Audio Return Channel (ARC)
Yes
AWG wire size
28
Bandwidth
10200 MB/s
Cable jacket material
Polyvinyl chloride (PVC)
Cable length
5 m
Cable shielding
Aluminum mylar foil
Compliance certificates
CE, RoHS
Connector 1
HDMI Type A (Standard)
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
HDMI Type A (Standard)
Connector 2 form factor
Straight
Connector 2 gender
Male
Connector contacts plating
Gold
Dolby technologies
Dolby Digital Plus, Dolby TrueHD
Harmonized System (HS) code
84733080
HDCP
Yes
HDCP version
1.4
HDMI Ethernet channel
Yes
HDMI version
1.4b
Master (outer) case height
290 mm
Master (outer) case length
430 mm
Master (outer) case width
385 mm
Maximum refresh rate
120 Hz
Package depth
395 mm
Package height
25 mm
Package weight
364 g
Package width
138 mm
Product colour
Black
Products per master (outer) case
40 pc(s)
Quantity per pack
1 pc(s)
Supported digital audio channels (uncompressed)
5.1, 7.1, 8
Supported graphics resolutions
1920 x 1080 (HD 1080), 3840 x 2160, 4096 x 2160
Weight
354 g

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Price history over the last 6 months
StarTech.com 5m (16.4ft) HDMI Cable - 4K High Speed HDMI Cable with Ethernet - UHD 4K 30Hz Video - HDMI 1.4 Cable - Ultra HD HDMI Monitors, Projectors, TVs & Displays - Black HDMI Cord - M/M
Current
R556
Lowest
R477
Highest
R566
Change 24H
+R57   +11%
Week
+R61   +12%
Month
+R75   +16%

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