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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish

StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
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R729
+R2 Reward
Prevent visual eavesdropping by limiting the viewing angle of a Surface Pro screenThis Privacy Screen for 12.3-inch Surface Pro 4, 5, 6, 7, and 7+ models smoothly transitions from a clear view to an obscured screen beyond the intended viewing angle, significantly enhancing visual privacy in office o... Read More
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Stock 19 Code 879913 Brand StarTech Model 123SP-PRIVACY-SCREEN Warranty 2 Years

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Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Display Privacy Filter eSTUFF GLBW11244175 16:9 Anti-Glare
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Kensington Anti-Glare and Blue Light Reduction Filter for 24 inch 16:9 Monitors
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DICOTA Privacy Filter 4-way side-mounted Universal (16:10) 14, D50012-4SM (D50012-4SM)
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Privacy screen filter Kapsolo KAP12962 removable for MacBook Air 13 M2 (2022) M3 (2024) edge-to-edge
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Displex PRIVACY SAFE removable 2-way privacy filter for Laptop/ Notebook (randlos/frameless) 14'' (16:10)
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PanzerGlass ® Privacy Screen Protector Microsoft Surface Laptop 7th Edition 15'' | Ultra-Wide Fit
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3M PF220W1B display privacy filter 55.9 cm (22 inch) Monitor Frameless display privacy filter
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3M BP123C3E display privacy filter 31.2 cm (12.3 inch) Laptop Frameless display privacy filter
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Prevent visual eavesdropping by limiting the viewing angle of a Surface Pro screen

This Privacy Screen for 12.3-inch Surface Pro 4, 5, 6, 7, and 7+ models smoothly transitions from a clear view to an obscured screen beyond the intended viewing angle, significantly enhancing visual privacy in office or public environments. The anti-glare matte finish helps to reduce reflections in glare-prone environments and provides additional screen protection with a scratch and fingerprint-resistant coating.

4-Way Privacy and Touch Support

The security filter ensures optimal privacy in portrait or landscape orientations when viewed beyond 30° from the center, covering a total visible area of 60°. It supports touchscreen input and gestures, preserving the interactive experience of a Surface Pro while maintaining the confidentiality of on-screen content.

Installation

The screen protector is compatible with the 12.3" Surface Pro 4, 5, 6, 7, and 7+ models and features a precise fit that does not interfere with the display, camera, or speakers. The included installation kit and step-by-step instructions allow for a one-time application to the computer screen.

Blue Light Reduction

This Blue Light Reduction Privacy Shield reduces eye strain and improves visual comfort by blocking 40% - 51% of the blue light emitted from the display (in the 380nm - 480nm wavelength range). Symptoms of digital eye strain, such as headaches, dry eyes, and blurred vision, can be alleviated by using blue-light filtering privacy screens.

The StarTech.com Advantage

StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish. Maximum screen size: 31.2 cm (12.3"). Aspect ratio: 3:2. Suitable for: Tablet, Type: Frameless display privacy filter. Surface finish: Matt, Light transmission: 60%, Limits viewing angle: 30°. Weight: 100 g

Key Highlights
  • PROTECT SENSITIVE VISUAL DATA: 4-way privacy screen for 12.3" Surface Pro featuring Micro-louver technology that obscures the view outside a 60-degree viewing angle; Keep confidential data private and prevent visual eavesdropping in public spaces or travel
  • FOR 12.3-INCH SURFACE PRO: Privacy shield designed to fit 12.3-inch Surface Pro 4, 5, 6, 7, and 7+ models; Exact fit will not interfere with the camera, sensors around the display, or speakers; Screen protector with anti-glare matte finish
  • 4-WAY PRIVACY AND TOUCH SUPPORT: Security shield maintains privacy within a range of +/- 30 degrees from the center in both portrait and landscape modes; Touch-enabled privacy filter ensures an interactive experience while safeguarding on-screen content
  • SELF-ADHESIVE APPLICATION: Includes full installation kit and instructions for one-time application directly to the computer screen for a secure and long-lasting fit
  • REDUCE EYE STRAIN: Surface privacy screen protector blocks up to 51% of blue light, helping to reduce digital eye strain and improve visual comfort during prolonged use; 60% light transmittance for improved screen readability
  • 31.2 cm (12.3") Tablet Frameless display privacy filter Black
  • Anti-blue, Anti-glare, Privacy
  • LCD 3:2 30°
  • Landscape & portrait Blue light filter
Specifications
Aspect ratio
3:2
Blue light filter
Yes
Brand compatibility
Microsoft
Cleaning cloth
Yes
Compatibility
Surface Pro 4/5/6/7/7+
Display filter features
Anti-blue, Anti-glare, Privacy
Display types supported
LCD
Filter colour
Black
Installation type
Adhesive strip
Light transmission
60%
Limits viewing angle
30°
Master (outer) case height
150 mm
Master (outer) case length
270 mm
Master (outer) case width
430 mm
Material
Plastic
Maximum screen size
31.2 cm (12.3")
Package depth
245 mm
Package height
4 mm
Package weight
180 g
Package width
390 mm
Privacy filtering orientation
Landscape & portrait
Product colour
Black, Transparent
Products per master (outer) case
25 pc(s)
Quick start guide
Yes
Reduces blue light up to
51%
Suitable for
Tablet
Surface finish
Matt
Touchscreen compatible
Yes
Type
Frameless display privacy filter
Weight
100 g

Leaflet

Open Leaflet

Manual

Open Manual
Price history over the last 6 months
StarTech.com 4-Way 12.3in Surface Pro 4/5/6/7/7+ Privacy Screen Filter, Portrait/Landscape, Touch-Enabled, +/- 30 Deg. View, Blue Light Reduction, Matte Finish
Current
R729
Lowest
R700
Highest
R791
Change 24H
+R23   +3%
Week
+R29   +4%
Month
-R20   -3%

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