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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps

StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
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R8,333
+R32 Reward
USB Extender Over CAT5e/CAT6/CAT7 | Rugged Enclosure | 2-Year WarrantyThis USB 2.0 extender enables you to connect up to four USB 2.0 devices over distances of up to 330 feet (100 meters), over standard Cat5e/Cat6/Cat7 Ethernet LAN cabling.Hi-Speed USB PerformanceWith data bandwidth of up to 480Mbps... Read More
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Stock 2 Code 878268 Brand StarTech Model USB2004EXT100 Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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USB Extender Over CAT5e/CAT6/CAT7 | Rugged Enclosure | 2-Year Warranty

This USB 2.0 extender enables you to connect up to four USB 2.0 devices over distances of up to 330 feet (100 meters), over standard Cat5e/Cat6/Cat7 Ethernet LAN cabling.

Hi-Speed USB Performance

With data bandwidth of up to 480Mbps and no software installation required, the USB extender over Cat5e, Cat6, or Cat7 network cabling offers a fast, easy, and versatile solution for business or commercial applications with durable metal housing, an included surface-mounting bracket kit and simple plug-and-play installation.

Plus, the 330 ft. (100 m) USB extender provides up to the full 500 mA of power (with the use of an external power adapter at the remote end) allowing for greater compatibility with bus-powered USB devices.

Compatible with USB 2.0/1.1/1.0 Devices

Connecting low-speed peripherals or HID devices isn't a problem. This versatile USB over network extender is backward compatible with legacy USB 1.0/1.1 devices, so you can access up to four different types of USB devices from your remote location, far away from the host computer.

The Choice of IT Pros Since 1985

StarTech.com conducts thorough compatibility and performance testing on all our products to ensure we are meeting or exceeding industry standards and providing high-quality products to IT Professionals. Our local StarTech.com Technical Advisors have broad product expertise and work directly with our StarTech.com Engineers to provide support for our customers both pre and post-sales

USB2004EXT100 is backed by a StarTech.com 2-year warranty and free lifetime 24/5 North American based, multi-lingual support.

The StarTech.com Advantage

StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps. Width: 60 mm, Depth: 100 mm, Height: 22 mm. Cables included: LAN (RJ-45), USB. Power consumption (typical): 10 W, Input voltage: 100 - 240 V, Output voltage: 5 V. Master (outer) case width: 410 mm, Master (outer) case length: 323 mm, Master (outer) case height: 275 mm

Key Highlights
  • RELIABLE LONG-RANGE PERFORMANCE: Offers extension of 4x USB 2.0 devices up to 330ft (100 meters) over CAT5e/CAT6 RJ45 ethernet network cable with speeds up to 480Mbps; LEDs monitor Power & Link Status
  • ROBUST CONSTRUCTION: Featuring an extruded aluminum & metal housing this USB 2.0 extender is ideal for high wear-and-tear, commercial settings; Remotely access USB printers, cameras, plotters, keyboard/mouse, displays & CCTV systems
  • ACTIVE USB EXTENDER KIT: With the included power adapter, the receiver hub at remote end shares 10W of total power providing up to 5V, 500mA/2.5W of power per port, while the local transmitter is powered by the PC USB port
  • PLUG-AND-PLAY: The extender features driverless installation and is compatible with all major operating systems including Windows, macOS, Linux; Backwards Compatible with USB 1.1 and USB 1.0 devices
  • STARTECH.COM ADVANTAGE: IT professionals choice for over 30 years; This 4 Port USB extender hub is backed for 2-years by StarTech.com, including free 24/5 North America based multi-lingual tech support
  • Console transmitter & receiver
  • 480 Mbit/s
  • Maximum transfer distance: 100 m
  • Housing material: Aluminium
  • Black
Specifications
AC adapter included
Yes
Cable types supported
Cat5e, Cat6
Cables included
LAN (RJ-45), USB
Compliance certificates
CE, RoHS
Data transfer rate
480 Mbit/s
Depth
100 mm
Harmonized System (HS) code
84733020
Height
22 mm
Housing material
Aluminium
Input voltage
100 - 240 V
LED indicators
Status
Master (outer) case height
275 mm
Master (outer) case length
323 mm
Master (outer) case width
410 mm
Maximum transfer distance
100 m
Mini-USB 2.0 ports quantity
2
Operating relative humidity (H-H)
0 - 80%
Operating temperature (T-T)
0 - 40 °C
Output current
2 A
Output voltage
5 V
Package depth
153 mm
Package height
65 mm
Package weight
716 g
Package width
235 mm
Power consumption (typical)
10 W
Product colour
Black
Products per master (outer) case
12 pc(s)
Quick start guide
Yes
RJ-45 ports quantity
2
Rubber feet
Yes
Storage temperature (T-T)
-10 - 60 °C
Type
Console transmitter & receiver
USB 2.0 Type-A ports quantity
4
Weight
143 g
Width
60 mm

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
StarTech.com 4-Port USB 2.0 Extender Hub over Single CAT5e/CAT6 Ethernet Cable (RJ45) - 330ft (100m) - USB Extender Hub Adapter Kit - Metal Housing - Externally Powered - 480 Mbps
Current
R8,333
Lowest
R7,903
Highest
R8,333
Change 24H
+R68   +1%
Week
+R393   +5%
Month
+R363   +5%

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