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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable

StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
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R1,431
+R4 Reward
Experience full-featured USB-C and 8K video at distances up to 3m using this active USB-C cableConnect USB 10Gbps source and peripheral devices using this 9.8ft (3m) Active USB Type-C Cable. This cable is ideal for setups requiring full-featured USB-C and DP 1.4 support, such as large UHD displays/v... Read More
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Stock 42 Code 368817 Brand StarTech Model UCC-3M-10G-USB-CABLE Warranty 2 Years

Shipping & Returns

Estimated delivery Tuesday, October 6
You will be kept updated through our detailed tracking system
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Experience full-featured USB-C and 8K video at distances up to 3m using this active USB-C cable

Connect USB 10Gbps source and peripheral devices using this 9.8ft (3m) Active USB Type-C Cable. This cable is ideal for setups requiring full-featured USB-C and DP 1.4 support, such as large UHD displays/video walls, and boardroom/conference room cameras.

Versatile Compatibility

The USB-C to C cable enables universal compatibility with USB 3.2, USB 3.0, and USB-C devices. An integrated active chipset facilitates bi-directional connectivity for convenient setup, and supports up to 10Gbps throughput without additional power or signal boosters.

Experience 4K Video with DisplayPort 1.4 Alt Mode

The Active USB-C cable supports up to 8K 60Hz video over DisplayPort 1.4 Alt Mode with HBR3, HDR10, MST, DSC 1.2, and HDCP 2.2. It is backward compatible with DP 1.3/1.2 resolutions, including 4K 60Hz, 1440p, and 1080p.

Full-Featured USB-C Power and Data

The long Active USB-C Cable supports a data bandwidth of up to 10 Gbps. A certified E-marker chip ensures consistent Power Delivery of up to 60W. Dock and charge a USB-C laptop, such as Apple MacBook, Lenovo ThinkPad, or Microsoft Surface using a single USB-C connection that extends beyond the length of passive cables.

The StarTech.com Advantage

StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable. Cable length: 3 m. Connector 1: USB C, Connector 2: USB C, USB version: USB 3.2 Gen 2 (3.1 Gen 2), Maximum data transfer rate: 10 Gbit/s, Connector contacts plating: Nickel, Product colour: Black

Key Highlights
  • ACTIVE USB-C CABLE: 3m (9.8ft) Active USB-C cable supports bi-directional 10Gbps data, 8K video, and 60W Power Delivery beyond the length of passive cables; Ideal for USB-C monitors and devices, boardroom cameras, and connectivity in large workspaces
  • USB-C OVER LONGER DISTANCE: Integrated active re-timer chipset maintains signal integrity at distances of up to 9.8ft for seamless video performance and optimal transfer rates; Certified E-marker chip for Power Delivery output to USB-C devices
  • FULL-FEATURE USB-C: Supports up to 10 Gbps, 8K 60Hz, 4K 60/120/144Hz, 1440p 240Hz DP 1.4 Alt Mode, and Power Delivery 3.0; Universal compatibility w/USB-C; Backward compatible w/DP 1.2; Dock and charge a USB-C laptop or over a single connection
  • DURABILITY AND BUILD QUALITY: Flexible PVC outer jacket improves durability and protects from wear; Aluminum-mylar shield with metal connector housing for enhanced EMI protection; Nickel-plated connectors rated beyond 10,000 insertion cycles
  • PERFORMANCE: USB 3.2 Gen 2 (10 Gbps); 8K 60Hz, 4K 60/120/144Hz, 1440p 240Hz w/DSC; DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2; 60W PD 3.0; 9.8ft (3m); Black; 29AWG; 6.2mm O.D.; Compatible with USB-C laptops, mobile devices, and iPhone 15 / 15 Pro
  • 3 m
  • USB C Straight Male
  • USB C Straight Male
  • USB 3.2 Gen 2 (3.1 Gen 2) 10000 Mbit/s USB Power Delivery (USB PD) 60 W
  • Black
  • 1 pc(s)
Specifications
AWG wire size
29
Cable diameter
6.2 mm
Cable jacket material
Polyvinyl chloride (PVC)
Cable length
3 m
Cable shielding
Aluminum mylar foil
Compliance certificates
RoHS
Connector 1
USB C
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
USB C
Connector 2 form factor
Straight
Connector 2 gender
Male
Connector contacts plating
Nickel
DisplayPort version
1.4
HDCP
Yes
HDCP version
2.2
High Dynamic Range (HDR) supported
Yes
High Dynamic Range (HDR) technology
High Dynamic Range 10 (HDR10)
Master (outer) case height
210 mm
Master (outer) case length
320 mm
Master (outer) case width
500 mm
Maximum data transfer rate
10 Gbit/s
Maximum refresh rate
240 Hz
Maximum resolution
7680 x 4320 pixels
Operating temperature (T-T)
0 - 45 °C
Package depth
210 mm
Package height
32 mm
Package weight
195 g
Package width
190 mm
Plug and Play
Yes
Product colour
Black
Products per master (outer) case
50 pc(s)
Quantity per pack
1 pc(s)
Storage temperature (T-T)
-10 - 70 °C
Sustainability compliance
Yes
USB Power Delivery (USB PD)
Yes
USB Power Delivery up to
60 W
USB Type-C DisplayPort Alternate Mode
Yes
USB version
USB 3.2 Gen 2 (3.1 Gen 2)
Weight
400 g

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Price history over the last 6 months
StarTech.com 3m (10ft) Active USB-C Cable, USB 3.2 Gen 2 10Gbps, Long USB Type-C Data Transfer Cable, 60W Power Delivery, 8K 60Hz, DP 1.4 Alt Mode w/HBR3/HDR10/MST/DSC 1.2/HDCP 2.2 - USB C to C cable
Current
R1,431
Lowest
R1,355
Highest
R1,456
Change 24H
+R56   +4%
Week
+R69   +5%
Month
+R58   +4%

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