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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC

StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
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R1,438
+R4 Reward
4K 60Hz | HDR | HDCP 2.2 | Ultrawide Display SupportThis HDMI® to DisplayPort adapter connects a 4K 60Hz HDMI video source, such as a laptop or desktop, to a DisplayPort monitor or projector.4K 60Hz ResolutionThis 1ft (30cm) HDMI to DisplayPort adapter supports up to 3840x2160 60Hz with HDR, HDCP 2.... Read More
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Stock 20 Code 366504 Brand StarTech Model 128-HDMI-DISPLAYPORT Warranty 2 Years

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Estimated delivery Wednesday, October 7
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4K 60Hz | HDR | HDCP 2.2 | Ultrawide Display Support

This HDMI® to DisplayPort adapter connects a 4K 60Hz HDMI video source, such as a laptop or desktop, to a DisplayPort monitor or projector.

4K 60Hz Resolution

This 1ft (30cm) HDMI to DisplayPort adapter supports up to 3840x2160 60Hz with HDR, HDCP 2.2, and 2-channel DisplayPort audio. In addition, it supports 4K 30hz, 1080p, and ultrawide resolutions up to 3440x1440 60Hz.

Extended Cables

The HDMI to DP converter features a 1ft (30cm) cable between the HDMI and DP connectors, reducing strain on ports and connectors. The adapter includes an attached 1ft (30cm) USB-A cable for connecting to a nearby powered USB port or a USB wall charger.

Comprehensive Compatibility

Plug and play setup is compatible with any HDMI enabled laptop, desktop, Ultrabook, MacBook, or Chromebook. The HDMI to DP Adapter utilizes the video capabilities of the host device, reducing CPU usage that may occur with driver-based video adapters. Works with any operating system, including Windows, macOS, Ubuntu, and ChromeOS.

This product is backed for 3-years by StarTech.com, including free 24/5 multi-lingual technical assistance .

The StarTech.com Advantage

StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC. Cable length: 0.3 m, Connector 1: HDMI Type A (Standard), Connector 2: DisplayPort. Compliance certificates: CE, RoHS. Weight: 38 g, Width: 365 mm, Depth: 20 mm. Package width: 225 mm, Package depth: 125 mm, Package height: 13 mm. Master (outer) case width: 500 mm, Master (outer) case length: 320 mm, Master (outer) case height: 210 mm

Key Highlights
  • HDMI TO DISPLAYPORT CONVERSION: This active adapter converts and boosts any HDMI 2.0 source to a DP 1.2 output for connecting a DisplayPort monitor - This adapter is not bi-directional and only works from a HDMI source to a DisplayPort display
  • 4K 60HZ RESOLUTION: This HDMI to DP adapter supports up to 3840x2160 60Hz, HDR, HDCP 2.2, and 2ch DisplayPort audio - Utilizes the video capabilities of the host, enabling high performance video output - Supports ultrawide monitor resolutions
  • REDUCED PORT STRAIN: This HDMI to DisplayPort Adapter features a 1ft/30cm cable between HDMI and DP connectors, reducing strain on the ports - Attached 1ft/30cm USB power cable connects to a USB-A Port or Wall Charger - Extend USB cable with USBEXTAA6BK
  • HOST COMPATIBILITY: Plug and play setup works with any HDMI 2.0 source including a laptop, desktop, Ultrabook, MacBook or Chromebook from HP/Dell/Microsoft/Lenovo/Apple - OS Independent - Backwards compatible with previous HDMI versions
  • DISPLAY COMPATIBILITY: Connect the HDMI to DP Converter to the primary or secondary display (for extended desktop setup) - Tested at max resolution on a range of DP monitors from Dell, Samsung, Asus, Acer, and LG
  • 0.3 m
  • HDMI Type A (Standard) Straight Male
  • DisplayPort Straight Female
  • 3840 x 2160 pixels 60 Hz
  • High Dynamic Range (HDR) supported
  • Black, Grey
Specifications
Cable length
0.3 m
Chipset
LT6711A
Compliance certificates
CE, RoHS
Connector 1
HDMI Type A (Standard)
Connector 1 form factor
Straight
Connector 1 gender
Male
Connector 2
DisplayPort
Connector 2 form factor
Straight
Connector 2 gender
Female
Depth
20 mm
DisplayPort version
1.2
HDCP
Yes
HDCP version
2.2
HDMI version
2.0
Height
11 mm
High Dynamic Range (HDR) supported
Yes
Master (outer) case height
210 mm
Master (outer) case length
320 mm
Master (outer) case width
500 mm
Maximum refresh rate
60 Hz
Maximum resolution
3840 x 2160 pixels
Operating relative humidity (H-H)
10 - 85%
Operating temperature (T-T)
0 - 45 °C
Package depth
125 mm
Package height
13 mm
Package weight
43 g
Package width
225 mm
Power source
USB
Product colour
Black, Grey
Products per master (outer) case
120 pc(s)
Storage temperature (T-T)
-10 - 80 °C
Sustainability compliance
Yes
Voltage rating
5 V
Weight
38 g
Width
365 mm

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Price history over the last 6 months
StarTech.com 1ft (30cm) HDMI to DisplayPort Adapter Cable, Active 4K 60Hz HDMI 2.0 to DP 1.2 Converter, HDR, USB Bus Powered, HDMI Source to DisplayPort Monitor for Laptops/PC
Current
R1,438
Lowest
R1,368
Highest
R1,486
Change 24H
+R25   +2%
Week
+R68   +5%
Month
+R3   +0%

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