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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle

StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
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R1,847
+R6 Reward
Prevent visual eavesdropping by limiting the viewing angles of your computer monitor screenMonitor privacy screen features a universal design compatible with 19.5" 16:9 aspect ratio monitors. The anti-glare design provides visual comfort while reducing the adverse effects of blue light emitted from ... Read More
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Stock 9 Code 2392838 Brand StarTech Model 19569-PRIVACY-SCREEN Warranty 2 Years

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Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
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Kensington 2-way Removable Privacy Screen Filter for 13.3 inch Laptops 16:10
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Frameless display privacy filter NATEC Owl for 24 inch (61 cm) LCD monitor, 531 x 298 mm, 16:9, touchscreen compatible
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Kensington 2-way Removable Privacy Screen Filter for 13.3 inch Laptops 16:9
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StarTech.com 15.6-inch 16:9 Flip-Up Privacy Screen with Touch, Anti-Glare Blue Light Filter, Laptop Monitor Screen Protector, +/- 30 Deg. View Angle
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StarTech.com Monitor Privacy Screen for 27 inch PC Display - Computer Screen Security Filter - Blue Light Reducing Screen Protector Film - 16:9 WideScreen - Matte/Glossy - +/-30 Degree
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StarTech.com Monitor Privacy Screen for 27 inch PC Display - Computer Screen Security Filter - Blue Light Reducing Screen Protector Film - 16:9 WideScreen - Matte/Glossy - +/-30 Degree
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StarTech.com 13.3-inch 16:9 Flip-Up Privacy Screen with Touch, Anti-Glare Blue Light Filter, Laptop Monitor Screen Protector, +/- 30 Deg. View Angle
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StarTech.com 13.3-inch 16:9 Flip-Up Privacy Screen with Touch, Anti-Glare Blue Light Filter, Laptop Monitor Screen Protector, +/- 30 Deg. View Angle
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Prevent visual eavesdropping by limiting the viewing angles of your computer monitor screen

Monitor privacy screen features a universal design compatible with 19.5" 16:9 aspect ratio monitors. The anti-glare design provides visual comfort while reducing the adverse effects of blue light emitted from the display. Reversible design allows you to quickly adjust to different light conditions throughout the day.

Prevent Visual Eavesdropping

This privacy filter is a convenient and cost-effective solution to protect confidential data from unwanted viewers. The privacy shield darkens your computer's screen from the side while providing a clear viewing angle of 60 degrees (+/- 30 degrees from center) to the user.

Reversible Filter

The privacy screen protector is reversible, with a matte anti-glare side for environments prone to glare and a high-gloss side that helps retain color vibrancy. The matte side provides additional screen protection with a fingerprint and scratch resistant coating. The privacy shield has a light transmittance of 57.5% providing optimal screen brightness and enhanced levels of privacy.

Hassle-free Installation

Affix the privacy screen shield using the provided residue-free transparent adhesive strips or the side mounting tabs. The cutout on the top corner of the privacy screen makes it easy to remove for sharing content with trusted audiences or switching between the matte and glossy finishes.

Blue Light Reduction

Reduce eye strain and improve visual comfort with this blue light-reducing privacy shield. It blocks up to 51% of the blue light emitted from the display in the 380nm - 480nm wavelength range. Digital eye strain can lead to symptoms like headaches, dry eyes, and blurred vision.

The StarTech.com Advantage

StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle. Maximum screen size: 49.5 cm (19.5"). Aspect ratio: 16:9. Suitable for: Monitor, Type: Frameless display privacy filter. Surface finish: Glossy / Matt, Light transmission: 60%, Limits viewing angle: 30°. Weight: 100 g

Key Highlights
  • PROTECT SENSITIVE VISUAL DATA: Privacy screen uses Microlouver technology to black-out the display when viewed from the sides (+/- 30 degrees from the center); Keep data private and prevent visual eavesdropping
  • ENSURING THE RIGHT FIT: Designed to fit computer widescreen monitors with 19.5"" screens and 16:9 aspect ratio; Dimensions of 17x9.4 in (443x240 mm); Measurement guide available for detailed measurement steps and alternative sizes
  • REDUCE EYE STRAIN: This computer monitor privacy screen blocks up to 51% of blue light, which helps to reduce digital eye strain and improves visual comfort during prolonged use; Light transmittance of 60% for better screen readability
  • REVERSIBLE FILTER: Privacy shield features an anti-glare matte side for environments prone to glare and a high-gloss side that helps retain color vibrancy; Matte side features an additional coating to protect against scratches and fingerprints
  • HASSLE-FREE APPLICATION: Install the privacy screen protector using the included adhesive strip for bezel-less/slim bezel displays, or use the mounting tabs on monitors with raised bezels to have the ability to switch between the glossy or matte sides
  • 49.5 cm (19.5") Monitor Frameless display privacy filter Black
  • Anti-glare, Privacy
  • 16:9 30°
  • Widescreen
  • Landscape Blue light filter
Specifications
Aspect ratio
16:9
Blue light filter
Yes
Brand compatibility
Universal
Cleaning cloth
Yes
Depth
433 mm
Display filter features
Anti-glare, Privacy
Filter colour
Black
Height
0.4 mm
Installation type
Adhesive strip + Slide mount tab
Light transmission
60%
Limits viewing angle
30°
Master (outer) case height
170 mm
Master (outer) case length
380 mm
Master (outer) case width
590 mm
Maximum screen size
49.5 cm (19.5")
Package depth
340 mm
Package height
2 mm
Package weight
320 g
Package width
560 mm
Privacy filtering orientation
Landscape
Product colour
Black, Transparent
Products per master (outer) case
25 pc(s)
Reduces blue light up to
51%
Reversibility
Matte-to-Glossy
Screen format
Widescreen
Suitable for
Monitor
Surface finish
Glossy / Matt
Type
Frameless display privacy filter
Weight
100 g
Width
240 mm

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Price history over the last 6 months
StarTech.com 19.5-inch 16:9 Computer Monitor Privacy Filter, Anti-Glare Privacy Screen w/51% Blue Light Reduction, Monitor Screen Protector w/+/- 30 Deg. Viewing Angle
Current
R1,847
Lowest
R1,744
Highest
R1,847
Change 24H
+R34   +2%
Week
+R47   +3%
Month
+R63   +4%

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