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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ

StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
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R2,829
+R9 Reward
AC/DC Power Adapter for StarTech.com DC Powered Industrial ProductsPower a StarTech.com Industrial USB Hub, or other device with a 2-or-3-wire terminal block DC input, using this 24V Universal Power Adapter.High-Performance Universal Power AdapterThe Power Adapter features an auto-switching 100-240V... Read More
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Stock 15 Code 881101 Brand StarTech Model 160W-POWER-ADAPTER Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
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2-Power AC Adapter 20V 40W inc. mains cable, 50/60 Hz, 40 W, 20 V, Lenovo IdeaPad S9, S10, Black, Plastic
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AC/DC Power Adapter for StarTech.com DC Powered Industrial Products

Power a StarTech.com Industrial USB Hub, or other device with a 2-or-3-wire terminal block DC input, using this 24V Universal Power Adapter.

High-Performance Universal Power Adapter

The Power Adapter features an auto-switching 100-240V AC input with a 24V/6.6A (158.4W) DC output and attached 4ft (1.2m) DC cord.

Four 4ft (1.2m) regional power cables are included, to ensure international support:

• North America - Type-A NEMA 1-15
• United Kingdom - Type-G BS 1363
• Europe - CEE 7/7
• Australia/New Zealand - Type-I AS 3112

Device Compatibility

The Power Adapter features two bare-wire leads with both 2-conductor and 3-conductor terminal block connectors included, for seamless integration with a variety of devices. This power supply can be used as an accessory and primary power source for many StarTech.com Industrial USB Hubs, such as:

• 16-Port Industrial USB 5Gbps Hub (5G16AINDS-USB-A-HUB)
• 10-Port Industrial USB 5Gbps Hub (ST1030USBM)
• 7-Port Industrial USB 5Gbps Hub (ST7300USBME)
• 7-Port Industrial USB 2.0 (480Mbps) Hub (HB20A7AME)
• 7-Port Industrial USB 2.0 (480Mbps) Hub with Extended Temperature Range (ST7200USBM)
• 4-Port Industrial USB 2.0 (480Mbps) Hub with Extended Temperature Range (HB20A4AME)
• 4-Port Industrial USB 2.0 (480Mbps) Hub (ST4200USBM)

This power adapter can also be used to replace a lost or broken power adapter, or can be kept as a redundant back-up power brick for mission critical applications for StarTech.com Industrial USB Hubs that include a power adapter, such as:

• 10-Port USB 5Gbps Industrial Hub (HB30A10AME)
• 7-Port USB 5Gbps Industrial Hub (HB30A7AME)
• 4-Port Industrial USB 5Gbps Hub (ST4300USBM)

The StarTech.com Advantage

StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ. Purpose: Universal, Power supply type: Indoor, Input voltage: 100 - 240 V. Product colour: Black, Housing material: Plastic. Compliance certificates: PSE. Cable length: 1.2 m, Width: 53 mm, Depth: 115 mm. Package width: 160 mm, Package depth: 90 mm, Package height: 200 mm

Key Highlights
  • UNIVERSAL POWER ADAPTER: 24V/6.6A (158.4W) DC output with attached 4ft (1.2m) DC cord; Auto-switching 100-240V AC input; Includes four regional 4ft (1.2m) AC power cables (NA: Type-A NEMA 1-15, UK: Type-G BS 1363, EU: CEE 7/7, ANZ: Type-I AS 3112)
  • VERSATILE TERMINAL BLOCK COMPATIBILITY: The power adapter features bare-wire leads with both 2-and-3-conductor terminal block connectors included, for seamless integration with a wide range of equipment
  • DEVICE COMPATIBILITY: This power supply supports a variety of devices including our Industrial USB Hubs, part numbers: HB30A10AME, HB30A7AME, ST1030USBM, ST7300USBME, ST4300USBM, HB20A7AME, ST7200USBM, HB20A4AME, ST4200USBM, 5G16AINDS-USB-A-HUB
  • APPLICATIONS: Replace a lost/broken power adapter; Maintain a redundant backup power brick in case a mission-critical power source is interrupted; Add additional power to a compatible hub to enable BC 1.2 charging & powering higher power devices
  • THE IT PRO'S CHOICE: Designed and built for IT Professionals, this External International Electrical Power Adapter is backed for 2 years, including free lifetime 24/5 multi-lingual technical assistance
  • Power supply type: Indoor
  • Output power: 158.4 W Input voltage: 100 - 240 V Output voltage: 24 V
  • Purpose: Universal
  • Brand compatibility: StarTech.com
  • 1 pc(s)
  • Black
Specifications
Brand compatibility
StarTech.com
Cable length
1.2 m
Cables included
AC
Compatibility
HB30A10AME, HB30A7AME, ST1030USBM, ST7300USBME, ST4300USBM, HB20A7AME, ST7200USBM, HB20A4AME, ST4200USBM, 5G16AINDS-USB-A-HUB
Compliance certificates
PSE
Depth
115 mm
Height
37 mm
Housing material
Plastic
Input current
3.5 A
Input voltage
100 - 240 V
Master (outer) case height
235 mm
Master (outer) case length
320 mm
Master (outer) case width
470 mm
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
5 - 55 °C
Output current
6.6 A
Output power
158.4 W
Output voltage
24 V
Package depth
90 mm
Package height
200 mm
Package weight
350 g
Package width
160 mm
Power supply type
Indoor
Product colour
Black
Products per master (outer) case
50 pc(s)
Purpose
Universal
Quantity per pack
1 pc(s)
Storage temperature (T-T)
-20 - 80 °C
Sustainability compliance
Yes
Weight
291 g
Width
53 mm

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Price history over the last 6 months
StarTech.com 160W Universal DC Power Adapter (24V/6.6A), 4ft(1.2m) 2-Wire Cord, 2/3-Pin Terminal Blocks, 100-240V AC/DC External Power Supply for Industrial USB Hubs, NA/UK/EU/ANZ
Current
R2,829
Lowest
R2,073
Highest
R2,921
Change 24H
+R113   +4%
Week
+R78   +3%
Month
+R57   +2%

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