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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent

StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
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R7,970
+R30 Reward
Clone or Erase 2.5in/3.5in SATA hard drives, without a host computer connectionThe SATDUP11 standalone hard drive duplicator eraser enables you to copy 1-to-1, or erase up to 2 SATA hard drives simultaneously without a host computer.Featuring three modes of standalone drive duplication including Dat... Read More
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Stock 10 Code 2392121 Brand StarTech Model SATDUP11 Warranty 2 Years

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Estimated delivery Friday, October 9
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Media Duplicator CoreParts MS-CLONER-M2-SD Black USB Type-C M.2
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StarTech.com 1:1 Standalone Hard Drive Duplicator with Disk Image Manager For Backup and Restore, Store Several Disk Images on one 2.5/3.5 inch SATA Drive, HDD/SSD Cloner, No PC Required
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StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, USB Thumb Drive and SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
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StarTech.com 4 Bay SSD/HDD Hard Drive Eraser - 2.5 inch & 3.5 inch SATA - Hostless Standalone Secure Erase External Disk Sanitizer - 9 Erase Modes - RS232 Printer Port - NIST/DOD & TAA Compliant
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StarTech.com Standalone 1 to 7 USB Thumb Drive Duplicator and Eraser, Multiple USB Flash Drive Copier, System and File and Whole-Drive Copy at 1.5 GB/min, Single and 3-Pass Erase, LCD Display - TAA
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iStorage Kanguru U2D2-7 media duplicator USB flash drive duplicator Black 7 copies
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StarTech.com Standalone M.2 SATA & M.2 NVMe Duplicator and Eraser - HDD/SSD Cloner/Wiper for M.2 PCIe AHCI/NVMe, M.2 SATA, 2.5/3.5 inch SATA Drives - External Hard Drive Eraser/Duplicator, TAA
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StarTech.com Standalone M.2 SATA & M.2 NVMe Duplicator and Eraser - HDD/SSD Cloner/Wiper for M.2 PCIe AHCI/NVMe, M.2 SATA, 2.5/3.5 inch SATA Drives - External Hard Drive Eraser/Duplicator, TAA
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iStorage Kanguru U2D2-31 media duplicator USB flash drive duplicator Black 31 copies
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Clone or Erase 2.5in/3.5in SATA hard drives, without a host computer connection

The SATDUP11 standalone hard drive duplicator eraser enables you to copy 1-to-1, or erase up to 2 SATA hard drives simultaneously without a host computer.

Featuring three modes of standalone drive duplication including Data Only, All Partitions, and Sector by Sector, the HDD copier offers high performance duplication, and has been tested for speeds up to 14GB per minute.

As a hard drive eraser the SATDUP11 is capable of erasing two drives simultaneously with several different modes available including Quick Erase, Secure Erase, and Single-Pass / Three-Pass Hard Drive Overwrite (DoD) -- which passes over the hard drive 3 times to ensure that the data has been completely wiped.

Complete with integrated LCD display, and support for 2.5" and 3.5" SATA I/II/III hard drives (HDD) and Solid State Drives (SSD), the SATDUP11 is a user-friendly all-in-one solution for any application requiring hard drive duplication or erasing.

For added compatibility with different drive types in duplication and quick erase applications, the SATDUP11 supports the use of various drive adapters. The below list of StarTech.com adapters have been specifically tested, to ensure compatibility with this drive duplicator:

2.5/3.5in IDE drives - SAT2IDEADP

mSATA drives - SAT2MSAT25

M.2 (NGFF) drives - SAT32M225

The SATDUP11 features high quality aluminum construction, and is backed by a 2-year StarTech.com warranty and free lifetime technical support.

The StarTech.com Advantage

StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent. Product type: HDD duplicator, Number of simultaneous copies: 1 copies, Interface: SATA. HDD capacity: 4 TB, Supported HDD sizes: 2.5,3.5", Supported HDD interfaces: Serial ATA. Power consumption (typical): 60 W, AC input voltage: 100 - 240 V, Input current: 1.4 A. Dimensions (WxDxH): 130 x 80 x 30 mm, Weight: 358 g. Package width: 187 mm, Package depth: 265 mm, Package height: 123 mm

Key Highlights
  • DUPLICATE AND ERASE SATA DRIVES: This standalone 1:1 SATA drive duplicator / cloner and eraser / sanitizer supports 2.5/3.5"" hard drives; Ideal for disk backup, recovery & restore or system setup and deployments
  • DUPLICATION AND ERASE MODES: 3 Duplication Modes: Up to 14 GB/min Sector-by-Sector (Whole Disk), System & File, and All Partitions Copy; 4 Erase Modes: Quick Erase, Secure Erase, Single and 3-Pass Overwrite (DoD / NIST SP 800-88 Rev 1 Clear)
  • DRIVE COMPATIBILITY: Supports 2.5/3.5"" SATA HDDs/SSDs of any capacity; Includes HDD rubber pads SATA cables; Supported Interfaces with Adapter: eSATA, mSATA, IDE (SAT2IDEADP), M.2 SATA (SAT32M225) sold separately
  • LCD MENU DISPLAY: Use push button navigation to select duplication/cloning & erase modes and display drive info/errors; Use Copy & Compare to verify your cloned drive with the source drive when complete
  • THE IT PRO'S CHOICE: Designed and built for IT Professionals, this harddrive wiper and copier is backed for 2 years including free lifetime 24/5 multilingual technical assistance
  • HDD duplicator
  • 1 copies
  • Interface: SATA
  • Housing material: Aluminium
  • 14 GB/min
  • HDD capacity: 4 TB Supported HDD sizes: 2.5,3.5"
  • Display: LCD
  • 130 x 80 x 30 mm
  • Black
Specifications
AC adapter included
Yes
AC input voltage
100 - 240 V
Cables included
SATA
Certification
CE, FCC, REACH
Compliance certificates
RoHS
Dimensions (WxDxH)
130 x 80 x 30 mm
Display
LCD
Duplicator operating modes
Compare, Copy, Erase
HDD capacity
4 TB
Housing material
Aluminium
Included power plug types
EU, NA, UK
Input current
1.4 A
Interface
SATA
Manual
Yes
Master (outer) case height
403 mm
Master (outer) case length
550 mm
Master (outer) case width
521 mm
Number of pads included
2
Number of simultaneous copies
1 copies
Operating relative humidity (H-H)
20 - 80%
Operating temperature (T-T)
5 - 45 °C
Output current
5 A
Output voltage
12 V
Package depth
265 mm
Package height
123 mm
Package length
26.5 cm
Package weight
1.6 kg
Package width
187 mm
Power consumption (typical)
60 W
Product colour
Black
Product type
HDD duplicator
Products per master (outer) case
16 pc(s)
Storage temperature (T-T)
-20 - 85 °C
Supported HDD interfaces
Serial ATA
Supported HDD sizes
2.5,3.5"
Transfer rate
14 GB/min
Weight
358 g

Manual

Open Manual

Leaflet

Open Leaflet
Price history over the last 6 months
StarTech.com 1:1 Standalone Hard Drive Duplicator & Eraser, SATA HDD/SSD Disk Cloner & Eraser, LCD display, TAA Compliant, OS Independent
Current
R7,970
Lowest
R7,668
Highest
R8,046
Change 24H
+R207   +3%
Week
-R23   0%
Month
+R207   +3%

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