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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
Pay the courier with no extra fees.
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Star Micronics Star TSP 847IIU-24GRY Receipt Printer - Two-Color (Monochrome) - Direct Thermal - Roll (11.2 cm) - 203 dpi - up to 180 mm/s - USB (39443911)

Star Micronics Star TSP 847IIU-24GRY Receipt Printer - Two-Color (Monochrome) - Direct Thermal - Roll (11.2 cm) - 203 dpi - up to 180 mm/s - USB (39443911)
Star Micronics Star TSP 847IIU-24GRY Receipt Printer - Two-Color (Monochrome) - Direct Thermal - Roll (11.2 cm) - 203 dpi - up to 180 mm/s - USB (39443911)
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R11,840
+R46 Reward
The Star Micronics Star TSP 847IIU-24GRY is a high-performance direct thermal receipt printer designed for demanding retail and hospitality environments. With two-color printing capability (black and red), fast print speeds up to 180 mm/s, and a robust auto cutter, this printer delivers reliable and... Read More
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Stock 3 Code 3068586 Brand STAR MICRONICS Model 39443911 Warranty 2 Years

Shipping & Returns

Estimated delivery Thursday, October 8
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Star Micronics Star TSP 847IIU-24GRY is a high-performance direct thermal receipt printer designed for demanding retail and hospitality environments. With two-color printing capability (black and red), fast print speeds up to 180 mm/s, and a robust auto cutter, this printer delivers reliable and efficient receipt printing. Its USB 2.0 interface ensures easy connectivity, while the compact grey design fits seamlessly into any workspace.

Advantages

This printer offers exceptional reliability with an MCBF of 60 million lines and a cutter life of 2 million cuts, minimizing downtime. The two-color printing enhances receipts with highlights, improving customer engagement. The direct thermal technology eliminates the need for ink or toner, reducing operating costs.

Suitable for

  • Retail point-of-sale systems
  • Hospitality and restaurant order printing
  • Ticket and label printing
  • Self-service kiosks

Key specifications

  • Print Technology: Direct Thermal
  • Print Resolution: 203 dpi
  • Max Print Speed: 180 mm/s
  • Print Color Capability: Two-color (Black and Red)
  • Max Media Width: 112 mm
  • Interface: USB 2.0 Full Speed
  • Auto Cutter: Yes (Guillotine, Partial Cut)
  • Emulation: StarPRNT (ESC/POS compatible)
  • Reliability (MCBF): 60 Million Lines
  • Cutter Life: 2 Million Cuts
  • Barcode Support: 1D & 2D (UPC-A/E, EAN8/13, Code 39/93/128, QR Code, PDF417)
  • Operating System Support: Windows, macOS, Linux, Android, iOS
  • Power Supply: Internal
  • Color: Grey
  • Max Paper Roll Diameter: 150 mm
  • Buffer Size: 4 KB
  • Sensors: Paper End, Cover Open
  • Power Consumption (Operating): Approx. 45W

Recommendations

For optimal performance, use high-quality direct thermal paper rolls with a width of 80 mm (or 112 mm max) and a maximum outer diameter of 150 mm. Ensure the printer is placed on a stable surface with adequate ventilation. Regular cleaning of the print head and cutter is recommended to maintain print quality and longevity.

Specifications
Brand
Star Micronics
Category
Receipt Printer
EAN
88047237054
Format
Roll
Label type
Receipt Paper
Model
TSP 847IIU-24GRY
MPN
39443911
Print technology
Direct Thermal
Roll length
80 m
Rolls per pack
1 roll
Shape
Rectangular
Sheet length
80 m
Sheet width
80 mm
Type
Receipt Printer
Weight
2 kg
Price history over the last 6 months
Star Micronics Star TSP 847IIU-24GRY Receipt Printer - Two-Color (Monochrome) - Direct Thermal - Roll (11.2 cm) - 203 dpi - up to 180 mm/s - USB (39443911)
Current
R11,840
Lowest
R11,648
Highest
R12,156
Change 24H
-R157   -1%
Week
-R157   -1%
Month
-R145   -1%

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