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We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
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Stanley Quencher H2.O FlowState 1.18 L Frost

Stanley Quencher H2.O FlowState 1.18 L Frost
Stanley Quencher H2.O FlowState 1.18 L Frost
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R1,124
+R3 Reward
The Stanley Quencher H2.O FlowState tumbler in Frost is the ultimate hydration companion for all-day refreshment. With a generous 1.18 L (40 oz) capacity, this double-wall vacuum insulated tumbler keeps your drinks cold for up to 11 hours, iced for up to 2 days, or hot for up to 7 hours. Crafted fro... Read More
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Stock 1 Code 2863874 Brand STANLEY Model 10-10824-803 Warranty 2 Years

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Estimated delivery Tuesday, September 29
You will be kept updated through our detailed tracking system
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The Stanley Quencher H2.O FlowState tumbler in Frost is the ultimate hydration companion for all-day refreshment. With a generous 1.18 L (40 oz) capacity, this double-wall vacuum insulated tumbler keeps your drinks cold for up to 11 hours, iced for up to 2 days, or hot for up to 7 hours. Crafted from 90% recycled 18/8 stainless steel with a durable powder coat finish, it's built to last and environmentally conscious.

Advantages

Enjoy your favorite beverages at the perfect temperature wherever you go. The advanced FlowState™ 3-position lid offers a straw opening, a drink opening, and a full-cover top to prevent splashes. The ergonomic comfort-grip handle makes it easy to carry, and the narrow base fits most car cup holders. Plus, it's dishwasher safe and BPA-free for easy cleaning and peace of mind.

Suitable for

  • Daily hydration at home, office, or on the go
  • Outdoor adventures, camping, and road trips
  • Keeping beverages cold or hot for extended periods
  • Eco-conscious users seeking a reusable, sustainable tumbler

Key specifications

  • Capacity: 1.18 L (40 oz)
  • Insulation: Double-wall vacuum insulation
  • Material: 18/8 Recycled Stainless Steel
  • Lid: FlowState™ 3-position lid (straw, drink, full-cover)
  • Straw: Reusable straw included
  • Handle: Ergonomic comfort-grip handle
  • Car Cup Holder Compatible: Yes (narrow base)
  • Dishwasher Safe: Yes
  • BPA Free: Yes
  • Cold Retention: Up to 11 hours
  • Iced Retention: Up to 2 days
  • Hot Retention: Up to 7 hours
  • Color: Frost
  • Finish: Powder coat
  • Base Diameter: 78 mm (3.1 inches)
  • Top Diameter: 97 mm (3.8 inches)
  • Height: 312 mm (12.3 inches)
  • Leak-proof: No (spill-resistant lid)
  • Sustainability: Made with 90% recycled 18/8 stainless steel
  • Warranty: Limited Lifetime Warranty

Recommendations

For best results, hand wash the lid and straw to maintain the FlowState mechanism. The tumbler body is dishwasher safe. Avoid carbonated beverages as pressure may build up. Perfect for water, iced coffee, tea, smoothies, and more.

Specifications
Brand
Stanley
Category
Tumbler & Thermal Cup
Dishwasher proof
Yes
EAN
1210001986145
Height
312 mm
Material
18/8 Recycled Stainless Steel
Model
10-10824-803
MPN
10-10824-803
Number of products included
1
Product type
Tumbler
Type
Tumbler
Warranty
Limited Lifetime Warranty
Weight
0.635 kg
Price history over the last 6 months
Stanley Quencher H2.O FlowState 1.18 L Frost
Current
R1,124
Lowest
R956
Highest
R1,168
Change 24H
+R159   +16%
Week
+R157   +16%
Month
+R149   +15%

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