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Before you believe a bad review about us

We would like to respond openly to every negative review about us. Many are posted anonymously, so we cannot reach those customers directly. This open letter is our reply, and we would be grateful if you took a moment to read it.

But here is what a one-star review will never tell you:

  • We import from 70+ official distributors. That is why you pay far less than local retail — and why delivery takes longer. We publish the date before you pay, never after.
  • You can pay only when your goods land in Johannesburg. Pay on Arrival, no full payment up front. Ask yourself what scammer offers that.
  • Nobody has ever lost money with us. You get the product, or you get a refund. There is no third option, and there never has been.
  • We are part of the ITwork group — ten years trading in Europe, nine stores, thousands of positive reviews.
  • Johannesburg and Cape Town stores open this year — real shelves, real stock, walk in and buy the same day.

We are not satisfied with our review scores, and we are not going to fix them by hiding anything. We are fixing them by being faster, clearer and easier to reach than any reason to complain.

Read the full letter — photos and video of real shipments, and a straight answer to every accusation.

Problem with an order right now? Write to [email protected], [email protected] or [email protected] — answered the same business day. The letter also lists our group and store owners' contacts.
Know our brand? Leave an honest review, send us a screenshot, and pick a free gift — shipped free of charge within 1–2 business days.
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Snom D815W IP phone Black TFT Wi-Fi

Snom D815W IP phone Black TFT Wi-Fi
Snom D815W IP phone Black TFT Wi-Fi
Snom D815W IP phone Black TFT Wi-Fi
Snom D815W IP phone Black TFT Wi-Fi
Snom D815W IP phone Black TFT Wi-Fi
Snom D815W IP phone Black TFT Wi-Fi
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R3,181
+R10 Reward
The Snom D815W is a professional IP phone that combines a sleek black design with advanced communication features, making it an ideal choice for modern office environments. Equipped with a vibrant 5-inch TFT color display and built-in Wi-Fi connectivity, this device delivers clear audio and seamless... Read More
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Stock 8 Code 126354 Brand SNOM Model 4691 Warranty 2 Years

Shipping & Returns

Estimated delivery Wednesday, October 7
You will be kept updated through our detailed tracking system
Payment options
EFTPayFastBank CardSnapScanZapperGoogle PayApple PayMobicredMoreTymePay on Arrival

The Snom D815W is a professional IP phone that combines a sleek black design with advanced communication features, making it an ideal choice for modern office environments. Equipped with a vibrant 5-inch TFT color display and built-in Wi-Fi connectivity, this device delivers clear audio and seamless integration into any network infrastructure.

Key features

  • 5-inch TFT color display with 1280 x 720 pixel resolution for sharp, easy-to-read visuals
  • Built-in Wi-Fi for flexible, cable-free network connectivity
  • HD audio support with wideband microphone frequency range of 100–80000 Hz
  • Supports multiple voice codecs including G.711, G.722, G.729, and PLC for superior call quality
  • Up to 12 simultaneous calls with advanced call handling features like forwarding, hold, and blocking
  • 10 programmable keys for quick access to frequently used functions
  • Runs on Linux operating system with robust security protocols including HTTPS
Specifications
Anonymous call
Yes
Answering machine
Yes
Brand
Snom
Call history
Yes
Call park
Yes
Call transfer
Yes
Call waiting
Yes
Caller ID
Yes
Category
VoIP Phones
Conference call
Yes
Depth
210 mm
DHCP client
Yes
Display
TFT
Display diagonal
12.7 cm (5")
Display resolution
1280 x 720 pixels
Do not disturb function
Yes
EAN
4262377560938
Ethernet cable
Yes
Ethernet LAN
Yes
Ethernet LAN (RJ-45) ports
2
Full duplex
Yes
Height
45 mm
Input frequency
50 - 60 Hz
Intercom
Yes
Keypad number of keys
39
Microphone frequency
100 - 80000 Hz
Microphone mute
Yes
Model
4691
Mounting
Desk/Wall
MPN
4691
Networking standards
IEEE 802.3az
Number of handles included
1 pc(s)
Number of microphones
2
Number of programmable keys
8
Number of simultaneous touchpoints
8
Operating system installed
Linux
Operating temperature (T-T)
0 - 35 °C
Plug and Play
Yes
Power over Ethernet (PoE)
Yes
Product colour
Black
Product type
IP Phone
Redialing
Yes
Resolution
1280 x 720
Security algorithms
HTTPS
Simultaneous ring
Yes
Size
243 mm
Speakerphone
Yes
Speed dialling
Yes
Syslog
Yes
USB 2.0 ports quantity
2
Voice codecs
G.723
Wall mountable
Yes
Weight
1.11 kg
Wi-Fi
Yes
Width
243 mm
Price history over the last 6 months
Snom D815W IP phone Black TFT Wi-Fi
Current
R3,181
Lowest
R1,953
Highest
R3,198
Change 24H
+R186   +6%
Week
+R352   +12%
Month
+R1,209   +61%

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